Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 050308011 | 09/01/2005 | 10017501 | Information on identifying proper design level and torque spec change for front lower control arm. *tt | 11/09/2005 | |
| 050308003 | 02/01/2005 | 10017447 | Service manual update - lower control arm ball stud nut torque specification changes. *tt | 11/08/2005 | |
| 02T47A | 01/20/2003 | 02T47 | 10000954 | Service manual update for 2002/2003 vue chassis service manuals regarding front and rear alignment specifications. *tt | 04/09/2003 |
| 02T47 | 06/01/2002 | 633503 | Subject regarding service manual update for chassis service manuals regarding front and rear alignment specifications. *jg | 09/23/2002 | |
| SUSPENSION - FRONT | |||||
| 020308005A | 08/01/2003 | 02T36 | 10003064 | Service information regarding front suspension struts and front stabilizer bar links service parts update. *tt | 10/07/2003 |
| 030308001 | 02/01/2004 | 030308001A | 10002176 | Squeak noise from front of vehicle. *tt *mj | 08/14/2003 |
| 02T51 | 07/01/2002 | 633528 | Subject regarding noise from front of vehicle while turning (modify the rosebud fastener and install second design pilot rings). *jg | 09/23/2002 | |
| 02T36 | 05/01/2002 | 633446 | Subject regarding front suspension struts and front stabilizer bar links service parts update. *jg | 09/23/2002 | |
| SUSPENSION - REAR | |||||
| 050309004 | 05/01/2005 | 10017347 | Rear suspension torque specifications. *tt | 11/03/2005 | |
| 04067 | 11/05/2004 | 2365 | 10010623 | Replacement of rear lateral link assemblies. *tt parts update. *tt message update. *tt | 12/02/2004 |
| 02T14A | 05/01/2002 | 02T14 | 633382 | Subject regarding creaking noise from rear of vehicle while driving (replace and secure all four insulators to rear coil springs). *jg | 09/23/2002 |
| 02T14 | 02/01/2002 | 629398 | Some customers may comment about a creaking noise coming from the right or left rear of the vehicle while driving. *jg | 04/02/2002 | |
| 02T14 | 02/01/2002 | 628787 | Some customers may complain about a creaking noise coming from the right or left rear of the vehicle while driving. *jg | 03/20/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE04052 | GENERAL MOTORS CORP. | 07/22/2004 | 11/01/2004 | REAR SUSPENSION TOE CONTROL LINK | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of rear suspension failure in the subject vehicles during certain severe driving maneuvers.the investigation was prompted by nhtsa-conducted ncap dynamic rollover test incidents involving my 2004 saturn vue vehicles and one consumer complaint that alleged when recovering from a road edge departure, the left-rear wheel of a my 2003 saturn vue | ||||||
| SUSPENSION - REAR | ||||||
| PE04052 | GENERAL MOTORS CORP. | 07/22/2004 | 11/01/2004 | REAR SUSPENSION TOE CONTROL LINK | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of rear suspension failure in the subject vehicles during certain severe driving maneuvers.the investigation was prompted by nhtsa-conducted ncap dynamic rollover test incidents involving my 2004 saturn vue vehicles and one consumer complaint that alleged when recovering from a road edge departure, the left-rear wheel of a my 2003 saturn vue | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - FRONT | |||
| 09/03/2010 | 127000 | ||
| Suspension stabilizer bar broke, right side, at the rubber mounting where the bar is bolted to the sub-frame. broken end of the stabilizer bar then ripped thru the right cv axel boot, destroying the cv joint. the break was under the rubber mounting and the bar was rusted thru, causing the break. under 30 mph, no accident, no personal injury and no other damage new parts unavailable, so purchased a rebuilt axel and a used stabilizer bar. | |||
| 05/08/2006 | 36000 | 1 | |
| Saturn vue has issues with sway bar, had to replace o rings and do alignment--dealership/service dept claimed it was because of michigan roads, funny thing is that this vehicle has been in va most of the past 9 months. mr. farmer at saturn of flint was very rude to me on the phone. manufacturer does not appear to be concerned that this is a safety issue. my understanding is that once the o rings go then goes the alignment, tires and then brakes. i have also been told that this vehicle has had 'trouble' with the o rings. what does it take for the vehicle to be recalled? *jb | |||
| 04/14/2004 | 0 | ||
| I have had my 2002 saturn vue for a little over a year and a half. the problems actually started after about three months of my purchase date. i have continuously had problems with the engine light coming, never for the same problem twice. the entire computer had to be replaced about six months ago, but is causing me problems again. i just picked it up last night after the problem was supposedly fixed; the light came back on again this morning. this is the seventh time i have had problems dealing with the engine light. i also have had numerous problems with the front-end suspension system. the torsion bar links have been replaced twice, the torsion bar bushings twice. the latest incident happened a week ago after the suspension was supposedly fixed. the dealership had put the wrong size of bushing on the torsion bar; it came flying off while turning into a parking lot. this could have posed a problem if the part were to hit anyone. my warranty is almost up and i am afraid that i will be stuck paying for all of these manufacturing defects. i have done research and know for a fact that many other people have had these same problems. i have notified saturn corp., but really did not get anywhere. they sent me a check for one monthly payment, hardly compensation for having to drive to the dealership twelve times within one year. | |||
| SUSPENSION - FRONT - HUB | |||
| 04/19/2008 | 136942 | 1 | 12/20/2005 |
| I have a 2002 saturn vue awd. at a little over 100,000 miles, noise started from the front drive train. the noise was like constant howl. the noise would start at about 30 mph and increase at higher speeds. it took a long time to notice that the noise would disappear when taking a freeway ramp to the left. the noise slowly grew louder until at 136,000 miles the noise had become very loud. after some internet searching, the noise was believed to be the front wheel bearing. normally, front wheel drive wheel bearings last longer so it was hard to believe it had gone out. there was no noticeable play in the bearing either on or off the vehicle. replacing the bearings eliminated the noise. i have the full set of saturn shop manuals and the diagnostics did not indicate that the bearings needed replacement. at least on internet posting said after taking apart an old bearing that saturn had eliminated a bearing race. if this is true, it probably saved a few cents for saturn but cost me hundreds. after removal, the left front wheel bearing had noticeable noise just turning it by hand. the right bearing was in better condition but still produced noise on the vehicle. the rear wheel bearings will probably need replacement also, since now it appears that noise is coming from the right rear. *tr | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 09/15/2006 | 41019 | 1 | 01/19/2002 |
| (1) was turning right from driveway onto street from work (2) was a loud metal snapping sound, then a grinding type sound while driving home. thumps when making turns when checked at home, discovered that front stabilizer bar's right link had snapped loose at junction of rod and ball joint on the suspension strut. grinding was due to loose end of the link rubbing inside the wheel. (3) link had to be replaced, was different design from original. original was 3 pieces screwed together, replacement was casst single piece. original is available. failure could have led to the broken piece disabling brakes if it ruptured the brake house, or disabling abs had it broken wire leads which are in close proximity. parts redesign points to prior knowledge that old design is defective. *jb | |||
| SUSPENSION - REAR | |||
| 12/27/2004 | 37000 | 2 | 05/24/2002 |
| I was involved in 2 accidents with my 2002 saturn vue. the first time i was driving in rainy conditions when all of a sudden i lost control of my car. i first veered to the left and tried to get control of the car, but wound up doing several 360 degree turns and spun to the right and off the road into a ditch. the second and most recent time, i was following traffic and tapped on my brakes when again i lost control, went to the left and did a 520 and pretty much my car is totalled. *ak | |||
| 02/01/2002 | 1 | ||
| Problems with the 2002 saturn vue suspension.*mr while driving the consumer was hit by a vehicle which was going about 30 mph through a red light. initially the consumer had control of the vehicle then it suddenly pulled then the consumer lost control. as a result the vehicle flipped twice. although the vehicle was totaled, the consumer was not badly injured. the consumer wonders if the rear suspension was the cause of the problem. *nm | |||
| 05/02/2004 | 52000 | 1 | 02/22/2002 |
| I wrecked a saturn vue going 55 miles an hour when the car began to sway then slding to the left hitting a ditch going airborn rolling over severl times hitting the mountain with the drivers side and ended on the driver side. the rear tire broke off the bent under the car.*ak | |||