Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 03T09 | 03/01/2003 | 10001198 | Due to a design change in the door and liftgate latching system, a second design latch kit is used to service first design 2002 and 2003 interim door and liftgate latching systems. *tt | 04/22/2003 | |
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||||
| 040863003 | 03/01/2004 | 10006108 | Service manual update - hood opening procedure for inoperative hood latch. *tt | 04/16/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 03/25/2010 | 172000 | ||
| Tl* the contact owns a 2003 saturn vue. the contact was driving 10 mph on a snow and ice covered road surface when he applied the brakes and the entire instrument panel illuminated. there was a complete loss of the power steering and brakes. the contact engaged the brakes several times before the vehicle stopped. when attempting to exit the front driver side door, the automatic door locks would not release. all of the interior door locks became inoperative. the contact was able to exit the front driver side door by applying excessive force with a hammer to the door lock mechanism. the vehicle was towed to an independent mechanic where they informed him that the failure was related to a computerized system malfunction. the technician attempted to repair the vehicle but to no avail. the failure mileage was 172,000. | |||
| 04/03/2008 | 96000 | 1 | |
| When it is either humid or rainy, driver's side door will not unlock from the inside. when i press the unlock button, it electronically switches between lock and unlock several times. the only way to get the door open is to hold it down the button in unlock mode, unroll the window and then i have to open it from the outside door handle. this has not been a safety issue yet, but i fear that it could become one if it gets any worse or if i ever had to get out of my car quickly. the local dealership has replaced the door latch twice, which has had no impact on resolving the issue and i will be returning to them tomorrow for a third trip to resolve this. *tr | |||
| 1 | |||
| When the vehicle was shifted into park, the driver pulled the door handle to exit. the locking mechanism failed to release or disengage. please provide further information. *ph | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 01/01/1901 | 3 | ||
| 2003 vue customer states that the transmission had a recall and after having it fix it began to have problems a couple of months later then the whole transmission had to be replaced**cc the drivers door would not open from the inside, the brakes squealed whenever the consumer backed-up and the rear wiper was replaced. *jb | |||
| 05/01/2005 | 40000 | 1 | 01/02/2003 |
| Saturn vue experiencing problems with the transmission, catalytic converter shield, windshield, accelerator, rear suspension, defective passenger side ball joints, struts and bushings.***no answer required***. *mr the defective catalytic converter shield was replaced, there was noise under the vehicle in the exhaust area of the vehicle due to a defective muffler. the windshield rattled at high speeds. the accelerator pedal stuck resulting in sudden acceleration. the driver's door would not open from the inside. *nm | |||
| 09/17/2003 | 20 | 4 | 09/15/2003 |
| Automatic door locks would intermittently lock the doors which prevent the consumer from getting in or out of the vehicle. dealer was notified. dealer replaced the power door assembly, but problem recurred. then, dealer was unable to resolved this issue. *ak | |||
| 05/06/2004 | 9305 | 1 | 10/15/2002 |
| 1) left passenger door flew open while driving 40 mph down a surface street; 2) no door ajar system for passenger doors (only trunk and if a loose gas cap); 3) contacted saturn, feel there 2003 saturn vue is safe without this feature. they will only take it under advisement. it is my responsibility to ensure the doors are closed. unacceptable! even my 8 year old ford aerostar van had that system; and, with kids it is necessary! *ak | |||
| 03/08/2004 | 42000 | 10/06/2002 | |
| Air conditioner compressor failed without warning at 42,000 miles. | |||
| 04/28/2003 | 1 | 04/28/1999 | |
| My complaints are several . all of which have been described in technicakl bulletins. i have had my vehicle back to the dealer no less than 10 times since i ourchased it. now, i live with the issues because i can't afford to lose additional work , the worst problem is the vibration in the drivetrain at idle (when in drive and the vibration driving at 60-65. in addition, the front drivers door squeeks ( i belive its the insulation) my luggage bolts broke, the seat cushion on the drivers side would not stay attached on the front edge, there is a popping noise when the truck is idling, when you close the rear liftgate, the plastic interior seperates from the door, whe it is cold my steering column make noise. | |||
| 07/22/2003 | 6000 | 3 | 06/13/2003 |
| Consumer stated the front door latches released from the inside of vehicle. dealer has been contacted. *ak the inside release handles failed. the only way to open the door was to reach outside the window and pull the door handle. *ph the door was repaired three times. *jb | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 01/16/2006 | 1 | 12/01/2002 | |
| 2003 saturn vue hood release cable and windshield wiper motor was replaced. *ts the rear differential was replaced (warranty). while repairing the rear differential the technician noticed that the prompt shaft center bearing was broken (warranty). there was noise coming from the front end of the vehicle. the technician determined that the transaxle. the technician updated the tcm and added cvt additive (warranty). the check engine light illuminated on the dash. the vehicle was taken to the dealer who determined that the oxygen sensor was faulty (warranty). the air bag and horn were also replaced. *nm | |||