Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 050308011 | 09/01/2005 | 10017501 | Information on identifying proper design level and torque spec change for front lower control arm. *tt | 11/09/2005 | |
| 050308003 | 02/01/2005 | 10017447 | Service manual update - lower control arm ball stud nut torque specification changes. *tt | 11/08/2005 | |
| 02T47A | 01/20/2003 | 02T47 | 10000954 | Service manual update for 2002/2003 vue chassis service manuals regarding front and rear alignment specifications. *tt | 04/09/2003 |
| 02T47 | 06/01/2002 | 633503 | Subject regarding service manual update for chassis service manuals regarding front and rear alignment specifications. *jg | 09/23/2002 | |
| SUSPENSION - FRONT | |||||
| 030308001 | 02/01/2004 | 030308001A | 10002176 | Squeak noise from front of vehicle. *tt *mj | 08/14/2003 |
| SUSPENSION - REAR | |||||
| 050309004 | 05/01/2005 | 10017347 | Rear suspension torque specifications. *tt | 11/03/2005 | |
| 04067 | 11/05/2004 | 2365 | 10010623 | Replacement of rear lateral link assemblies. *tt parts update. *tt message update. *tt | 12/02/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE04052 | GENERAL MOTORS CORP. | 07/22/2004 | 11/01/2004 | REAR SUSPENSION TOE CONTROL LINK | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of rear suspension failure in the subject vehicles during certain severe driving maneuvers.the investigation was prompted by nhtsa-conducted ncap dynamic rollover test incidents involving my 2004 saturn vue vehicles and one consumer complaint that alleged when recovering from a road edge departure, the left-rear wheel of a my 2003 saturn vue | ||||||
| SUSPENSION - REAR | ||||||
| PE04052 | GENERAL MOTORS CORP. | 07/22/2004 | 11/01/2004 | REAR SUSPENSION TOE CONTROL LINK | ||
| The office of defects investigation (odi) opened this preliminary evaluation to investigate allegations of rear suspension failure in the subject vehicles during certain severe driving maneuvers.the investigation was prompted by nhtsa-conducted ncap dynamic rollover test incidents involving my 2004 saturn vue vehicles and one consumer complaint that alleged when recovering from a road edge departure, the left-rear wheel of a my 2003 saturn vue | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/14/2012 | 115293 | 1 | |
| As i was driving my and it car began to pull to the right and the tires began to squeal. in my mind i thought i thought i needed better tires and a wheel alignment. as i was driving to get the tires and alignment i heard a cracking from underneath the car, this really scared me. at this point the pull to the right was even stronger. i arrive to a tire shop and put tires on thinking this would be better but it was the same so i drove across the street to a mechanic to get a wheel alignment and the mechanic came out and went underneath the car when he came back up he stated that your subframe and chasis is cracked all the way through, park it immediately for safety reasons, in his 20 years of experience as a mechanic he only saw his twice the first time was in another car that was recalled and mine that should be on recall with the level of danger, especially because i see you have a baby's car seat in your backseat. he also said even an older car should not have a subframe crack like this, and that the motor can fall out while i'm driving and the wheels will collapse. what am i supposed to do i can't even trade it in and it's worth $5500 and the cost would be fananimal to fix. i can't get to work and even child car this is horrible. please help.this is a defective car and the worst i have ever had. *tr | |||
| 09/14/2012 | 115293 | ||
| As i was driving my and it car began to pull to the right and the tires began to squeel. in my mind i thought i thouight i needed better tires and a wheel alignment. as i was driving to get the tires and alignment i heard a cracking from under neath the car, this really scared me. at this point the pull to the right was even stronger. i arrive to a tire shop and put tires on thinking this would be better but it was the same so i drove across the street to a mechanic to get a wheel alignment and the mechanic came out and went underneath the car when he came back up he stated that yor subframe and chasis is cracked all the way through, park it imediately for safety reasons, in his 20 years of experience as a mechanic he only saw his twice the first time was in another car that was recalled and mine that should be on recall with the level of danger, especially because i see you have a babys car seat in your backseat. he also said even an older car should not have a subframe crack like this, and that the motor can fall out while i'm driving and the wheels will collapse. what am i supposed to do i can't even trade it in and it's worth $5500 and the cost would be fananimal to fix. i can't get to work and even child car this is horrible. please help.this is a defective car and the worst i have ever had. | |||
| 01/16/2006 | 37707 | 4 | 10/15/2003 |
| 2003 saturn vue. consumer writes in regards to vehicle transmission issues *tgw in march of 2004, the consumer received a letter from saturn stating there was a problem with vehicles equipped with vti transmissions and it would require repair or replacement. the transmission was replaced at that time by saturn. however, since then the transmission has been replaced four times. gm informed the consumer, they would charge him half for replacing the transmission. also, the link bushings were replaced. *jb | |||
| 09/03/2012 | 83000 | ||
| Tl* the contact owns a 2003 saturn vue. the contact stated that while driving 25 mph, a bolt broke off the rear driver side wheel causing the sub frame to crack and the driver lost control of the vehicle. the vehicle was towed to an independent mechanic who inspected the vehicle and stated that the lower control arm and the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 83,000. the vin was not available. | |||
| 01/16/2006 | 37707 | 4 | 10/15/2003 |
| 2003 saturn vue. consumer writes in regards to vehicle transmission issues *tgw in march of 2004, the consumer received a letter from saturn stating there was a problem with vehicles equipped with vti transmissions and it would require repair or replacement. the transmission was replaced at that time by saturn. however, since then the transmission has been replaced four times. gm informed the consumer, they would charge him half for replacing the transmission. also, the link bushings were replaced. *jb | |||
| 09/03/2012 | 83000 | ||
| Tl* the contact owns a 2003 saturn vue. the contact stated that while driving 25 mph, a bolt broke off the rear driver side wheel causing the sub frame to crack and the driver lost control of the vehicle. the vehicle was towed to an independent mechanic who inspected the vehicle and stated that the lower control arm and the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 83,000. the vin was not available. | |||
| 01/16/2006 | 37707 | 4 | 10/15/2003 |
| 2003 saturn vue. consumer writes in regards to vehicle transmission issues *tgw in march of 2004, the consumer received a letter from saturn stating there was a problem with vehicles equipped with vti transmissions and it would require repair or replacement. the transmission was replaced at that time by saturn. however, since then the transmission has been replaced four times. gm informed the consumer, they would charge him half for replacing the transmission. also, the link bushings were replaced. *jb | |||
| 09/03/2012 | 83000 | ||
| Tl- the contact owns a 2003 saturn vue. the contact stated that while driving 25 mph, a bolt broke off the rear driver side wheel causing the sub frame to crack and the driver lost control of the vehicle. the vehicle was towed to an independent mechanic who inspected the vehicle and stated that the lower control arm and the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 83,000. the vin was not available. pmb | |||
| 01/16/2006 | 37707 | 4 | 10/15/2003 |
| 2003 saturn vue. consumer writes in regards to vehicle transmission issues *tgw in march of 2004, the consumer received a letter from saturn stating there was a problem with vehicles equipped with vti transmissions and it would require repair or replacement. the transmission was replaced at that time by saturn. however, since then the transmission has been replaced four times. gm informed the consumer, they would charge him half for replacing the transmission. also, the link bushings were replaced. *jb | |||
| 09/03/2012 | 83000 | ||
| Tl- the contact owns a 2003 saturn vue. the contact stated that while driving 25 mph, a bolt broke off the rear driver side wheel causing the sub frame to crack and the driver lost control of the vehicle. the vehicle was towed to an independent mechanic who inspected the vehicle and stated that the lower control arm and the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 83,000. the vin was not available. pmb | |||
| 09/03/2012 | 83000 | ||
| Tl- the contact owns a 2003 saturn vue. the contact stated that while driving 25 mph, a bolt broke off them the rear driver side wheel causing the sub frame to crack and the driver lost control of the vehicle. the vehicle was towed to a repair shop for inspection and they stated that the lower control arm and the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 83,000. the vin was unavailable. ap | |||
| 01/05/2012 | 102000 | ||
| While driving 20 mph heard a clunk by the back rear passenger tire, the top of the right rear tire was tilted in. appeared to have a broken lateral arm which was attached to the frame. if i would have been going any rate of speed this could have been a serious issue. i feel this is a serious safety hazard. i contacted saturn who took my claim and admitted there was a recall on the lateral arm in 2005. this supposely was taken in to a dealership and fixed. i didn't own this vehicle then. saturn refuses to be responsible for this issue and said it very likely couldve been a faultly part but since it has been taken care of in 2005 no longer responsible. i feel i could have killed myself, lost control and/or hurt someone else if i would have lost control | |||
| 09/14/2009 | |||
| I have an 03 saturn vue with multiple issues. i should have complained years ago but i am only now seeing the blogs regarding this dangerous hideous vehicle. the back window wiper blades work whenever, sporadically; the emergency flashers are inoperable most of the time, the button that turns them on is defective,;the electrical system- caution lights come on and off;reduced power light comes on and the car will not accelerate in heavy traffic. i have had some close calls in this vehicle and i realized it should of not been allowed to be on the road. it is a disaster. why are our tax dollars bailing out companies like gm when they make such defective, death traps as this? something is truly wrong here. run from the saturn vue -hopefully it will not be on the road much longer but i just don't want to be one of its casualties. | |||
| 05/19/2008 | 1 | ||
| I have had continued suspension problems with my 2003 saturn vue awd v-6. i have gone through several sets of tires with the tires wearing unevenly. i have taken it to the dealership, complaining of loud noise coming from the front end near the tires. they did not find it. i have had the sway bars replaced, and now believe that my front wheel bearing need to be replaced. i have subsequently found many, many complaints on the internet dealing with the same problem, of suspension, wheel bearing failure, and loud noise coming from the vehicles. i have also found multiple cases where owners have had to replace their wheel bearing more than once. i am very concerned about my safety, now that i know that it is not an isolated incident. *tr | |||
| 11/17/2003 | 2 | ||
| 2003 saturn vue failed to start. *kb the vehicle made squeaking noises when the consumer made a right turn, in addition to various other rumblings. the consumer experienced problems with the rotors, bearings and transmission. a special wheel bearing had to be ordered as well as a special side cover and hardware for the transmission. the coolant switch was defective. the rear wipers would stick. the gas gauge would only read 3/4 full. the air condition stopped working and the hot and cold knob did not go all the to cool. the starter was replaced which was the reason the vehicle wasn't starting. the transfer case seal was replaced. *jb | |||
| 04/01/2003 | 3 | 1 | 04/01/2003 |
| Dt*: the contact stated there has been ongoing problems with the vehicle since it was purchased. the suspension was unstable which caused the vehicle to sway and transmission caused the vehicle to pull to one side. the sales dealer has inspected the vehicle several times and determined there was nothing wrong with the vehicle. the contact was informed by the dealer the 30-day limit on a lemon had expired. | |||
| 01/16/2006 | 1 | 12/01/2002 | |
| 2003 saturn vue hood release cable and windshield wiper motor was replaced. *ts the rear differential was replaced (warranty). while repairing the rear differential the technician noticed that the prompt shaft center bearing was broken (warranty). there was noise coming from the front end of the vehicle. the technician determined that the transaxle. the technician updated the tcm and added cvt additive (warranty). the check engine light illuminated on the dash. the vehicle was taken to the dealer who determined that the oxygen sensor was faulty (warranty). the air bag and horn were also replaced. *nm | |||
| 12/04/2002 | 1 | ||
| We have continually had our struts adjusted/and or replaced. we have brought the car in for repair more than 15 times in less than 2 years. we have had the struts replaced at least 4 times and had to have tires replaced due to alignment issues caused by the strut problems. the car was first brought in about 11 days after purchase and almost every month - month and a half since then.*ak | |||
| 03/09/2004 | 16000 | 1 | |
| The car pulls to the right when accelerating. this happens from a stop as well as when at highway speeds. i feel it is very unsafe and could cause an accident.*ak | |||
| SUSPENSION - FRONT | |||
| 07/14/2008 | 117000 | 1 | |
| Wheel bearing replaced 3 times now on the same wheel. i have had to replace the wheel barring twice so far for a 2003 vue, none of this would be covered under warranty because according to saturn, it all started when i had to much mileage. i'm about to replace it again for the 3rd time and i thought i saw that there was a recall but apparently not. there is no crash to report because it makes this terrible noise that lets me know what is happening and i can replace it before it gets bad. *tr | |||
| 02/10/2004 | 12000 | 3 | 04/25/2003 |
| Dt: 2003 saturn vue. the front sway bar links and torsion bar have been replaced three times and the problem recurred. the suspension and steering made grinding sounds and the car handled differently. they were replaced on march 8, 2004, march 3 2005, and july 27, 2005. the vehicle has 29,000 miles on it. saturn told the consumer to see the dealership about the problem. *ak the abs activated under normal braking conditions. the wiper switch was replaced due to a short. the steering shaft needed to be lubricated. *jb | |||
| 11/30/2003 | 1 | 11/26/2003 | |
| Dt: the contact owns a 2003 saturn vue, while driving at 50-55 mph and when it is raining the vehicle will hydroplane. has to slow down to prevent losing control of the vehicle. the consumer states as long as there are puddles of water on the road the vehicle will hydroplane. the service dealer states they are aware of this happening. the contact contacted the saturn customer service, and they are going to get back in contact with him today. *ak | |||
| 03/01/2005 | 1 | 05/16/2003 | |
| We took our vue in for the recent recall requiring replacement of rear lateral link assemblies. we had a clunking noise in the front and were told the front link assemblies, front stabilizer shaft and front mount assembly and strut upper bearing needed to also be replaced. we had to pay for this. car is only 2 years old but has 48,000 miles on it so it is off warranty. we were told the damage was not due to driving (i.e. hitting a bump, railroad track, etc) but it was because the parts just were corroded. probably from road salt by the service rep (jesse scott, saturn of grand rapids, mi). could there be a connection with the recall for the rear suspension and the additional damage to the front suspension? again, the car will not even be 2 years old until may, 2005.*ak | |||
| 11/09/2004 | 39000 | 10 | 10/14/2002 |
| The 2003 saturn vue ,,,has a fron end suspension ...that had not been recalld for the front end of my saturn had inumerus parts replaced ...not only one time but more than 5 times, each part was replaced ... saturn dont help ,,,neither my attorney general office . please look on customer surveys site and you will see tha a lot of people have the same poblem .....that one day will cause a fatality...... also my axle just broken on the hayway ,,,my car only have 38.000 miles. *ak | |||
| 09/19/2003 | 10000 | 7 | 10/19/2002 |
| My 2003 fwd saturn vue has had constant front-end, steering, and braking issues that could result in a crash. the vue has 34,000 miles on it. since 10,000 miles, it has been in the shop nearly every month for loose front end suspension parts, loose steering parts, loose brake parts, etc. the dealership claims they cannot duplicate the problems. once they are duplicated for them, they claim to replace parts and that the issues are resolved, although there is little or no change in symptoms. the vehicle does not feel safe when driving it, and the current problems may result in a crash.*ak | |||
| 08/26/2003 | 1 | 10/14/2002 | |
| Hi ,i have a 03 saturn vue ....that is a big lemon ...the stering wheel motor stopped working a lot of times. also, was noisy. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 03/17/2006 | 75000 | 1 | 08/23/2003 |
| Dt*: the contact stated there was a clunking noise coming from the front suspension at various speeds. the vehicle was taken to an authorized dealership for inspection. the dealer determined the front control arm linkage and bushings needed to be replaced. the service department performed the repair as instructed by the dealer. the problem was with the rear suspension lateral link assemblies. updated 04/06/06. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 12/21/2004 | 16500 | 1 | |
| While driving vehicle ran off the road. consumer did not hit anything, and nothing hit the vehicle. upon trying to steer the vehicle back onto the road the left rear wheel fell off. *ak the consumer stated that both rear wheels fell off. *tc | |||
| SUSPENSION - FRONT - HUB | |||
| 03/02/2007 | 40644 | 3 | 10/01/2002 |
| Tl*- the contact has a 2003 saturn vue and stated that the vehicle was making a noise that sounded like a plane taking off while driving at 50 mph or above. while turning at slow speed there was a creaking noise coming from the front of the vehicle. the contact had a failure with the hub assembly at 40,644 miles and replaced the hub assembly. at 46,972 the contact had the same failure and replaced the hub assembly. the vehicle was now having the same symptoms they had in the prior failures before they replaced the hub assembly. the contact can provide any invoice repair if needed. the current mileage was 65000.*ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 10/08/2004 | 3200 | 4 | 04/29/2003 |
| I own a 2003 saturn vue v-6 awd. we have had the front torsion support bars replaced 4 times within a year of owning this vehicle. we are not satisfied with this at all. there must be another problem that is causing the torsion support bar to go bad. 4 times in a year, there is a problem there. all repairs have been under warranty. we are now taking the vehicle back again for what appears to be the same thing . saturn assures us they have a area manager monitoring our concern. *nm | |||
| 08/11/2003 | 3 | 04/29/2003 | |
| We have had the torsion bar support replaced 3 times in our 2003 saturn vue. *jb | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 09/16/2006 | 4 | 01/13/2004 | |
| Squeak noise intermittent when first obtained vehicle. adjustments made periodically under warranty ( to dashboard etc.) noise seemed to go away but always came back. noise became louder, and more like a creaking noise, when at low speeds or over bumps when brake is not being pressed. took vue in while under 49,700 miles, visual inspection found front stabilizer links to be noisy. i declined them repairing it as they would not replace fro free or discount, even with such low mileage, and noise has been present. i stopped taking it to the dealer after warranty was up as they have a reputation in town to not work with the customer. lateral links were already replaced under warranty, i feel the stabilizer links should be replaced free also, with such low mileage. i will take it to a mechanic and have it down, for my own safety, but i feel i deserve reimbursement for that as well as the front and rear brakes i just had put on and front wheel bearing! i also had to replace all 4 tires on car due to wear, and car had less than 4500 miles on it. *nm | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 09/16/2006 | 4 | 01/13/2004 | |
| Squeak noise intermittent when first obtained vehicle. adjustments made periodically under warranty ( to dashboard etc.) noise seemed to go away but always came back. noise became louder, and more like a creaking noise, when at low speeds or over bumps when brake is not being pressed. took vue in while under 49,700 miles, visual inspection found front stabilizer links to be noisy. i declined them repairing it as they would not replace fro free or discount, even with such low mileage, and noise has been present. i stopped taking it to the dealer after warranty was up as they have a reputation in town to not work with the customer. lateral links were already replaced under warranty, i feel the stabilizer links should be replaced free also, with such low mileage. i will take it to a mechanic and have it down, for my own safety, but i feel i deserve reimbursement for that as well as the front and rear brakes i just had put on and front wheel bearing! i also had to replace all 4 tires on car due to wear, and car had less than 4500 miles on it. *nm | |||
| 08/01/2006 | 51000 | 1 | 10/24/2002 |
| I have a 2003 saturn vue @51,000 miles both front and back wheel bearings need replacing. i have replaced the front at my expense ($550.77) the back one also needs to be replaced. this can be dangerous not only to myself, any passengers in my vehicle or other motorists. *jb | |||
| 06/09/2006 | 5 | ||
| I have a 2003 saturn vue. since i purchased this vehicle, i have now had 5 wheel bearings replaced, one per wheel and 2 on passenger front side. the first 4 were covered under warranty but the last one cost $410 to have replaced. i complained about the cost and since i had each wheel bearing replaced at the dealership, they only charged me 25% of the cost. five wheel bearings in 3 years in not a very good record. i would like to have this issue researched because, to me, it seems that it is either a lemon or a recall item. *nm | |||
| 08/06/2003 | 3 | 06/19/2003 | |
| Dt: this was the second time the front and back wheel bearings have been replaced, the saturn dealer refused to replace them , insisting that the tires were not properly rotated. went back to saturn again and said the tires needed to be replaced. have replaced all four of the tires. saturn replaced the front two tires themselves. currently, the bearings e failed again on the front and back. the first time the consumer took vehicle to saturn for bearing replacement was on august 6, 2003. *ak | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 07/02/2005 | 22000 | 1 | |
| I have a 2003 saturn vue awd v6 vin 5gzcz63b33s874854. when i had bought this vehicle there was a popping sound in the front drive-train while turning at any speed. i was about to purchase another vue from a used car dealership, but upon reading the car facts report it was a 'factory buy back' for an un-fixed popping sound in the front end subsequently i did not purchase this vehicle. the other day i was out fishing down a dirt road i had passed my favorite spot so i had to make a 3 point turn on the uneven road, i turned the wheel all the way to the left and the front left tire went into a pot hole, i put it into reverse giving it gas while turning the wheel to the right and heard a sound pop!-cruuunch! after a quick field inspection it looked like the cv boot came loose and lost all the grease . so i drove it real slow back home and after taking the tire off i saw that there was metal shavings, bearings, pieces ect. on the front left axle. saturn told me they would take care of it through the warranty an i am still awaiting the return of my vehicle. it is to my belief that this is an often occuring problem. should this happen to someone who did not realize the seriousness of the problem death could result from hard braking or evasive manuvering with this existing condition to the axle. | |||
| SUSPENSION - REAR | |||
| 03/06/2009 | 14002 | ||
| Tl*the contact owns a 2003 saturn vue which was purchased in december 2002. she stated that there were numerous failures with the vehicle. while driving approximately 6 mph through a brush-less car wash, water entered into the sun roof housing. on a separate occasion, she also smelled oil burning and the dealer replaced the right inner cv joint boot. the hazards lights failed to operate normally and were repaired twice due to repeat failures. when she engaged the hazard switch, it collapsed into the dashboard console. the service engine soon light illuminated and the dealer stated that the thermostat failed and it was replaced. all repairs were made to the vehicle per the warranty. the rear lateral link assembly recall number 04067001 2002-2004 vue rear suspension recall was also replaced. the driver's side window would not close; however, the driver's side switch was replaced. the fuel gauge indicated the improper level of fuel that was in the fuel tank; although, the fuel sending units were replaced. all of the repairs made to the vehicle have failed more than once. the horn would also operate intermittently on its own. the dealer found a shortage in the body control module and replaced the operating design system which forced the mechanic to reprogram the keys to the vehicle. the valve cover gasket failed a second time when the contact smelled oil burning. there were no related recalls for most of the other failed components. the failure mileage was 14,002 and the current mileage was 70,501. | |||
| 12/09/2006 | 54757 | 1 | |
| On 5th set of tires, uneven wear, mainly right rear. getting only 12,000 miles for 1st 2 sets, bought better tires elsewhere. told of noise and vibration. was told was caused by worn tires. when tires wore again, went to dealer to replace the worst, right rear, and told of uneven wear, noise and vibration. was blamed with poor maintenance, dealer did not test drive. offered alignment, could not get right rear to align. they said replace knuckle joint, but couldn't tell me it would fix it. told them i couldn't afford at that time, didn't tell me it was covered by warranty. didn't like how i was treated, went elsewhere for other 3 tires. they also said the noise/vibrations from worn tires. they aligned no problems. replaced wheel bearing month later. every 10 -12 months replaced tires and align, all told me the noise/vibration from worn tires (the noise/vibration would go away with new tires). last round, had tires, alignment, new front brakes, and rear brakes cleaned. found broken rear axle. replaced axle, noise/vibration back, with new tires. they pulled up service bulletin from 2004, defective rear differential seal leaking causing the clutch drum to go. took to dealer, they confirmed rear differential clutch drum needed replaced. they would not pay , as no warranty, even though they missed the diagnosis in 2006, under warranty. i asked them to look at the old axle (i have ). they said it looked like it fell apart, not broken. been trying to reach corporate investigator over 3 weeks with no luck. should be investigated as i have read numerous reports of others with these same issues. notes: mileage was documented 3000 miles over actual on 2 occasions (dealer), was given a competitor warranty company's phone number when i asked for dealers warranty company phone number, and corporate documented my phone number wrong (even area code) and then tried to blame me. current mileage is 83,962, dealer has me documented at 85623 on 06/23/08. *tr | |||
| 04/12/2007 | 71000 | 1 | |
| I am dissatisfied with the corrective action towards saturn vue recall campaign # 04067001. the inside pivot bolt on the driver side rear lateral link sheared off on our saturn vue before having the recall work performed. the bolt i am talking about is the m12-1.75x85mm 10.9 hardness bolt. moments before the bolt broke, my wife and only child were on the highway. luckily she was off the highway and only traveling around 20 mph rounding a corner when the bolt sheared off. that very bolt that sheared off was replaced with the exact same diameter and hardness bolt as part of the corrective action. to me, saturn is still compromising the safety of my wife and only child. i crawled under a 2007 saturn vue on the showroom floor at saturn of binghamton. just as i suspected...........that very same pivot bolt under the 2007 was much larger in diameter (16mm in diameter roughly). so this was obviously apparent in the engineers design, because they made a change to the newer vehicles. it was obviously a design flaw, so why wasn't ours fixed correctly? what's from keeping this same bolt from shearing off again in say 2 or 3 years. the m12 bolt obviously doesn't have the shear strength for that application. that is why they are now putting a much larger diameter bolt in its place on the newer models. all these 2002-2004 saturn vue owners in the country have warm and fuzzy feelings about feeling safe in their vehicle again now that they had the recall campaign performed. when in fact the majority don | |||
| 01/09/2003 | 1 | 8 | 01/09/2003 |
| Cv joints were replaced at 22000 now againat 37000 i need to replace them. front rotors were replaced at 22000 and again at 33000 timing belt at 20000 needed replacement i replaced the main computer controller in aug 2006. this car is a piece of crap and i will never buy a saturn again i bought this brand new off the lot in jan 2003 and have had major things go wrong. i also need to now replace the tires ( dullers) at 37000 because i am hydroplanng all over the place.i had a loud sound from my passenger window that took 2 years to diagnosis and repair and the rear end was recalled and the cooling fan replaced at 24000. *nm | |||
| 03/17/2006 | 75000 | 1 | 08/23/2003 |
| Dt*: the contact stated there was a clunking noise coming from the front suspension at various speeds. the vehicle was taken to an authorized dealership for inspection. the dealer determined the front control arm linkage and bushings needed to be replaced. the service department performed the repair as instructed by the dealer. the problem was with the rear suspension lateral link assemblies. updated 04/06/06. *jb | |||
| 11/25/2004 | 3 | ||
| Consumer was unable to have recall work done on 2003 saturn vue, due to parts were not available. *ts the consumer also encountered problems with the a/c failing to work properly, molding peeling away from the structure and the rear suspension collapsing which caused the roll over. *sc | |||
| 04/01/2005 | 32000 | 11/01/2002 | |
| Saturn has a defect in their rear wheel bearing on their 2003 vue. i have had three replaced on my vehicle and have another out. | |||
| 01/19/2005 | 10183 | 3 | 09/10/2003 |
| While driving at any speed vehicle jerked and vibrated uncontrollably. vehicle was taken to the dealer for inspection, and the mechanic determined that the rear suspension needed to be replaced. *ak vibration was felt at speeds of 75 mph. the consumer heard a grinding noise when making left or right turn. rear wheels locking and skipping. the dealership found rear differential was bad causing vibration and dragging of wheels. the consumer stated that the manufacturer put out a technical service bulletin but failed to alert the consumers. technical service bulletin dated 04/04 # 03-04-20-003a. *tc | |||
| 11/25/2004 | |||
| I was involved in a rollover incident with my 2003 saturn vue while traveling on the new york state thruway. i was traveling at approximately 55-60 mph due to rain and wet roadway. suddenly, the vehicle began to slide to the left (may have hydroplaned). i attempted to steer out of the slide and the rear of the vehicle swung around clockwise. the vehicle rolled and left the shoulder of the road. the vehicle came to rest on the passenger side in the area off the right shoulder of the roadway. the vehicle was totalled. i have been told by the insurance appraiser that the left rear suspension gave way and the left rear wheel area folded under. i had received the voluntary recall notice regarding the rear suspension back in august. i received a phone call from the saturn dealer shortly there after advising me to call the dealership in 3 weeks to schedule the work. i called to schedule the work as directed and was advised that the parts would not be available until january of 2005, and that i would be receiving another letter. i have received nothing further to date. | |||
| 11/18/2004 | 344 | 1 | 07/17/2003 |
| Saturn is stalling about fixing the recall work on my unsafe 2003 saturn vue.*ak | |||
| 07/12/2004 | 1 | 07/01/2003 | |
| Bad weather conditions (rain) car hit side guard on highway, rear wheel snapped off causing roll over - resulted in injury to driver - car totally destryoed. *jb | |||
| 01/01/1901 | 1 | ||
| Rear suspension unsafe. *bf through the media the consumer became aware of her vehicle's rear suspension problem. the consumer contacted the dealer who indicated that the nhtsa test was not reliable an d that the repairs could not be done until october 2004. *nm | |||
| 08/06/2004 | 1 | ||
| While driving at 25 mph consumer's vehicle was involved in a head collision. as result of the collision rear suspension collapsed. insurance company indicated to the consumer vehicle was totaled. dealership was notified. consumer has picture of the accident. *ak | |||
| 01/18/2004 | 1 | ||
| My wife was travelling north on interstate rt 83 towards york, pa in our 2003 saturn vue. the weather was light rain with the temperatures in the low to mid 30's. the time of day was around noon. without warning, she lost control of the vehicle. it rolled over, resting on the passenger-side facing oncoming traffic. i viewed the vehicle after the accident. the driver-side rear wheel was crooked, as if the rear axle were bent. however, there was no damage to the driver-side of the vehicle. i thought that was very unusual to have a bent rear wheel with no damage on that side of the vehicle. now i'm wondering if the wheel collapse defect is what caused our saturn vue to roll over. *ak | |||
| 07/28/2003 | 1 | ||
| On july 28, 2004, driving east on hwy 221 toward marathon, ny when i passed over a flooded section of road in a 2003 saturn vue. the vehicle spun and rolled over twice. i have since received a recall notice from saturn secondary to possible suspension failure and rollover risk. the car is being held by my insurance company, usaa auto, at co-part, 46 zuk pierce road, central square, ny 13036. the stock number is 681194. i would like to know whether suspension failure contributed to this rollover accident.*ak | |||
| 05/15/2004 | 1 | 04/06/2003 | |
| Bark on 5/15/2004 i noticed the rear driver side tire on our 2003 saturn vue with uneven wear. the passenger side was also but not as bad. took car into saturn they said we must have hit something and bent some part of the rear suspension causing the tire to go out of alinement. my wife drives this car and doesn't remember hitting thing let alone something that could bend metal. they charge us $324.63 to repair and replace one tire. they said that warrentee did not cover this. now i see that a test caused the rear suspention to bend and they have a recall. they won't tell me what they are going to do, and i not really sure just what they replaced last time, this might be related? i still need to replace the passenger side tire, as soon as i can afford a new one, but i think this might be related to the recall. if so is saturn liable for the past repairs? how can i find out what they intend to replace in the recall? thanks for your help. | |||
| 07/01/2004 | 18500 | 4 | 12/16/2002 |
| Had very significant swaying back & forth while traveling on i-95 at 70 mph on 4 or 5 different occasions. didn't happen all the time but did happen going down to fl and also returning back from fl. only noticeable at high speeds.*ak | |||
| 05/03/2004 | 18900 | 4 | 12/12/2002 |
| First my engine blew because saturn did not put oil back into my vue during a routine oil change next my control computer in the vue had to be replaced because it did not work. now my transmission cover needs replaced. i also hear about potential problems with the rear end suspension now. i bought a new vue for its reliability and it is not reliable all on saturns fault.*ak | |||