Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/20/2012122422
 Upon entering my 2004 saturn vue and closing the driver door, both side curtain airbags deployed. the vehicle was not in motion, had not experienced any impact, and no one else was in the vehicle at the time of the incident.
09/06/20081085001
 Airbag light come on and stay on more often than not. the dealer can't track it down. *tr
06/27/200737000507/27/2004
 Tl*the contact owns a 2004 saturn vue. on june 27, 2007, while driving approximately 60 to 70 mph, the gear cable failed. the contact called 911 and the dispatcher instructed her on how to stop the vehicle before a crash occurred. the vehicle has had many failures since it was purchased and was previously repaired under a recall for the suspension. one week ago, the horn sounded on its own at 2 am. the vehicle was towed to the dealer and they found a defect in the horn and air bags. the recall number was unknown. the current and failure mileages were 37,000.
05/04/200526000108/25/2004
 Another car going wrong way on free way struck my vehicle and i ended up striking the median with the front of my car the air bags in my car did not deploy i was driving a 2004 saturn vue standard shift vehicle. *nm
11/11/200545000304/19/2004
 I was stopped at a stop sign behind another vehicle in my 2004 saturn vue when a suburban rear-ended me at approximately 40+ miles per hour. i then hit the suv that was stopped in front of me - and we both went approximately 100 feet forward from the stop sign. the impact totaled my truck to the point of the rear was crushed to the back seat and the front frame was broken in half with about a 1 inch gap. my issues with the safety are: the drivers side seat broke nearly all the way back into the rear seat to the right with the seat sliding back and forth. the air bags did not deploy - yes, i was originally rear-ended - however the impact to the front was extensive as well. the driver's seat belt did not engage causing me to hit my face and head against the steering wheel causing severe neck pain (a cervical sprain) and a broken nose requiring surgery to repair. *nm
AIR BAGS - FRONTAL
02/25/201191350
 Tl* the contact owns a 2004 saturn vue. the contact stated that while driving approximately 40 mph, the vehicle ahead of him stopped abruptly and the contact crashed into the vehicle. the contacts air bags did not deploy. the contact sustained injuries to the upper body. a police report was filed. the manufacturer was contacted but provided no assistance other than advising that the crash would be on record. the vehicle was towed to a collision repair shop. the vehicle was not repaired. the failure and the current mileage was 91,350.
02/25/201191350
 Tl- the contact owns a 2004 saturn vue. the contact stated while driving at approximately 40mhp the proceeding vehicle made a sudden stop. the contact did not stop on time crashed into the vehicle rear end. the vehicle driver frontal air bag failed to deploy. the contact received injuries to the upper body. the manufacturer took a report 71-922704336. the vehicle was towed to the collision shop. the vehicle has not been repaired. the police report is available upon request. the failure and the current mileage were 91,350. li
12/07/200518100101/21/2005
 During an accident in which the front end of the vehicle was heavily damaged, the airbags did not deploy. there was no explanation from the dealership as to why the bags did not deploy. *jb
10/31/2005103/31/2004
 I have a question. on 2004 saturn vues, if the car is not on, will the air bags still deploy? i recently was involved in a hit and run accident. i was not in nor was i driving my car, and my insurance is now saying that the only way the air bags would have gone off is if the car was on and the seat belts were clicked in. can you please let me know if there are any other claims or if this could happen. thanks. *nm
06/05/20041
 When driving at 35 mph another vehicle did not stop at a stop sign. this caused consumer's vehicle to t-bone the other vehicle on the passenger's side. passenger's side air bag did not deploy directly in the middle of the seat, but air bag deployed towards the left of the seat. consumer had the vehicle towed to the dealer. *ak
AIR BAGS - SIDE/WINDOW
06/01/20051
 I was driving my 2004 saturn vue red line when i was struck in the drivers/drivers door post at approx. 40-45 mph and the head curtain side airbags did not deploy. my vehicle was totaled,i was/am injured.talking to a saturn motor corp. rep. about this it was conveyed that this was normal as my vehicle was moving ,not stopped.this does not seem normal to me,as i thought they would deploy.not sure what to think about the explanation,wanted nhtsa to know.