Consumer Complaints


Fail datemilesoccurencesPurchase date
COMMUNICATIONS - HORN ASSEMBLY
08/17/200948000
 Tl* the contact owns a 2004 saturn vue. the contact stated that the vehicle horn engaged without driver intent. the vehicle was taken to the dealer for diagnostic testing and was informed that the horn module had failed and burned a hole through the safety air bag. the vehicle was not repaired. the failure and current mileages were 48,000.
03/28/20081240721
 Problem 1: my 2004 saturn awd v6 saturn vue has developed a shudder in the drive train that's prevalent in the 20 -25 and 30-35mph range under moderate acceleration or coasting. hooked up to a code reader, no codes appear; however, the torque converter is slipping as it displays a read out of over 8,000 rpm's when this occurs and the tachometer bounces back and forth with the shudder. frequency of occurrence is higher in hotter weather and when car has been driven for several minutes. slight whine also noticed by the transmission mechanic. problem 2: this problem was noticed on 03-28-08. vehicle was also purchased with defective horn. two + weeks after the car was purchased i was hit in the rear quarter panel by a careless teenager that did not look before he backed out of his parking space. i realized shortly after that my horn was not properly working. there was no way i could have sounded the horn to alert him that he was about to back into me if had wanted to. had it repaired recently in which the horn was found to be completely non-operational. once repaired, it was apparent that all was working well with the horn as it honks when the doors are locked. we did not realize that the car would do that at the time that we purchased it. that should have been a big clue to the dealership that it was not functioning properly. i've been told that selling a car without a properly functioning horn is a safety violation. i'm appalled that this was not caught by the dealership! more over, they stuck me with an expensive bill to replace something that should have been operational at the time of sale! problem 3: repaired on 05-22-08. also, both lower control arm bushings had to be replaced as they were found to have separated. major front end noises heard prior to this getting fixed and slop in the front end when driving. felt like car might loose control when cornering! *tr
06/27/200737000507/27/2004
 Tl*the contact owns a 2004 saturn vue. on june 27, 2007, while driving approximately 60 to 70 mph, the gear cable failed. the contact called 911 and the dispatcher instructed her on how to stop the vehicle before a crash occurred. the vehicle has had many failures since it was purchased and was previously repaired under a recall for the suspension. one week ago, the horn sounded on its own at 2 am. the vehicle was towed to the dealer and they found a defect in the horn and air bags. the recall number was unknown. the current and failure mileages were 37,000.