Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
03V519000GENERAL MOTORS CORP.from 06/01/2003 to 10/31/2003V (Vehicle)613412/15/2003MFRGENERAL MOTORS CORP.12/19/200312/18/2003571120
Defect SummaryCertain sport utility vehicles equipped with 3.5l v6 (l66) engines fail to conform to the requirements of federal motor vehicle safety standard no. 120, tire selection and rims for vehicles other than passenger cars. the front and rear wheel rim size specifications on the tire/certification label are not correct. the printed wheel rim designation specified a 16-inch wheel when a 17-inch wheel designation was required.
Consequence SummaryIf the wheel rim size is incorrectly printed on a tire/certification label, a service technician who solely uses the tire/certification label for service information may attempt to replace a damaged wheel with an incorrect wheel.
Corrective SummaryOwners will be provided with a corrected label and installation instructions. owner notification began on december 15, 2003. owners should contact saturn at 1-800-553-6000.
NotesGm recall no.03059.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
304410010363Generation 5 onstar steering wheel control function. *tt11/17/2004
3050A01/01/20041000962302-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt10/13/2004
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04013700709/01/200410010459Service manual update regarding air conditioning (a/c) compressor replacement. *tt11/23/2004
03013700312/01/200310005190Inoperative hvac rear defrost, recirc, or air condition (ac) mode switches and/or reduced or no airflow from vents. *tt02/11/2004
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
312001/01/200410010109Onstar center unable to perform remote diagnostic. (2004-2005 chevrolet yukon, 2005 chevrolet trailblazer, 2002, 2003, 2005 buick rainier, 2005 chevrolet express van, and 2005 cadillac seville) *sc11/04/2004
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04084401810/01/200410012747Compact disc (cd) will not eject/load or cd function inoperative in 6-disc cd mp3 player/radio. *tt03/14/2005
310601/01/200410010132Xm radio was working prior to july 26, 2004 and it is inoperative now. *jb11/04/2004
04084401608/01/200410009802Popping/crackling noise or distorted sound from speakers at low volume when a compact disc (cd) is played. *tt10/25/2004
04084401507/01/200410009362Return form for compact discs (cds) or digital versatile discs (dvds) that are stuck in cd player when returned as a core return. *tt09/27/2004
04084600103/01/200410008703Service support and technical assistance for onstar and/or xm radio. *mj08/17/2004
040844009A09/01/2005030844002B10008482Xm digital radio receiver ordering process. *mj parts restriction on ordering xm digital radio receiver. 2002-2006 passenger cars and trucks (including saturn). *tt08/02/2004
04084401206/01/200410008011Rear seat entertainment system (dvd) diagnostics and service procedures - service manual update. *tt07/19/2004
04084400604/01/200410006589Service information regarding installation of a saturn radio with tape player into a 2004 or 2005 model year saturn vehicle. to include 2005 saturn ion and vue. *tt05/06/2004
04084400302/01/200410006157Service information regarding radio upgrade/downgrade procedures.*mr04/23/2004
03084402112/01/200310005160Poor or loss of fm radio reception. *tt02/09/2004
03084401709/01/200310003588Changes to the am/fm stereo and audio disc player radio on-board diagnostic modes and cd load operation. *tt10/24/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
04084300812/01/200410016790Service manual update-wiper/washer systems schematics. *sc10/07/2005
05008901409/01/2005050089014A10014999Updated recreational vehicle towing information and procedures. *eh05/13/2005
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
10/23/201076000
 Went to use horn to warn another vehicle that they were swaying into my lane and when did so horn kept going off and would not disengage. had to pull off road and was able to pull horn relay in order to get horn to stop before burning it out. due to location of horn switch (inside airbag) the approximate cost for what would appear to be an easy fix could cost upwards of $700. outrageous! now due to high cost vehicle will be without an important safety feature....a horn. recall should be issued.
12/26/2004610/26/2004
 I have unfortunately owned my saturn 2004 vue for 2 years. the first 3 months of having it, after having to replace my 2003 vue for all the problems it had was in the shop the first 4 months of purchase. the power engine failure light would go on and i would lose all power to the car. they had no idea how to fix it. then the back windshield shattered. the gas mileage is horrible and the whole gas tank and odometer has had to be replaced. i would feel the car up with gas and the odometer would go to full and move back up to half full. the car is in the shop again for throttle and engine problems again. have had the real displeasure of working with a very rude lady at saturn by the name of marcia who clearly does not care about ones safety in their vehicle. according to saturn the newer vehicles have had these problems fixed. however, i must say having been a saturn owner for 12 years now my faith in their product is gone. *jb
EQUIPMENT ADAPTIVE
09/07/2004102/15/2004
 I am often finding my saturn suv hydroplaning in the rain....not only my vue but my step brother's vue was totalled when he hydroplaned into a semi on the highway. an associate of his also totalled his vue by hydroplaning....i am concerned about this problem since i have too have had instances of hydroplaning. my vue is the main transporation of my children and i do not feal secure or safe driving them when the pavement is wet or it is raining.*ak
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09/07/2007308/12/2004
 A/c system keeps going out. took vehicle to dealer 4/14/2006. dealer stated there was no leak & system just needed to be charged. stopped cooling again. took in to dealer 5/24/2007. dealer stated that there was no problem with the system - it just needed to be recharged again. i told them that a/c should not have to be charged annually, especially since vehicle was 2004 model. questioned them about the a/c compressor replacement nhtsa item #10010459 - said my car did not have any problems with a/c compressor. offered to split cost of recharge with me because they said it could not be turned in on warranty again. a/c quit cooling again 9/07/2007. *jb