Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 070235001 | 02/01/2007 | 10021338 | Information on servicing vehicles using new ignition start switch housing (ignition lock module) without steering column lock. *kb | 04/04/2007 | |
| 060232002 | 12/01/2006 | 060232002B | 10019478 | Normal operating characteristics of electric power steering (eps) system during extended lock-to-lock (maximum steering wheel rotation) usage. *tt | 03/16/2006 |
| 040941005 | 09/01/2004 | 10009775 | Scraping noise from upper steering column behind steering wheel. *tt | 10/25/2004 | |
| 040235005 | 04/01/2004 | 10006591 | Pop, clunk, thump, or knock noise from the front end of vehicle during suspension movement. *tt | 05/06/2004 | |
| STEERING - COLUMN | |||||
| 040235006 | 04/01/2004 | 10006421 | Rattle noise from steering column. *mr | 05/03/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/2009 | 10000 | 1 | |
| My steering column is gone out took it in to get it looked at. then the shop called saturn and they where told that they were having several problems with the steering column. now for about six months my seat belts don't work they keep snapping out of the holder the seat belt light flashes when you have your seat belt on. and also we are having problems with our passenger door getting stuck and not opening. we have two small children and a teenager. help us please. *tr | |||
| 08/15/2004 | 300 | 12 | 07/30/2004 |
| Dt: the caller said that while driving at low speeds steering wheel is hard to turn. she says it makes a squealing noise. once the steering locked. she had to have the vehicle towed to dealer. she said it happened when she was turning into parking spots, driveways, and while turning corners. it started happening without warning, and it was an intermittent problem. dealer duplicated the problem with the steering. they replaced something called steering shaft intermediate. also, they replaced the ignition cylinder housing to fix the locking. they replaced it three times. manufacturer said they will continue to help the caller with the repairs. but she could not duplicate the problem and was concerned about the safety issue. *ak *jb | |||
| STEERING - COLUMN | |||
| 12/29/2004 | 0 | ||
| In the past year, i have already had to repair the rear suspension twice, the front suspension, my back seat latch, and my rotors. my vue is the worst vehicle i have ever purchased. when driving in any bad weather i have no traction and slip all over the road. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/08/2004 | 54577 | 1 | 12/23/2001 |
| On may 8, 2004, my son was driving my 2002 saturn vue. he was on a road that surrounds a mall. speed limit is 20 mph. he was turning left when he was hit on the driver's side by another suv. the car rolled over, he had to go out the back door in order to get out. a witness stated that the other car was going a reasonable speed. our saturn could not have been going more than 10 mph, yet, with the roll over, the car was completely damaged and the insurance totalled it. damages to the other car were not bad. both cars were driving slow, so the damage to the saturn should not have been extensive. it should not have been more than a minor fender bender. amazingly enough, my son only suffered some cuts on his arm and head. i read an article that the suspension failed on two saturn vues that that the nhtsa had received a consumer complaint about a smililar incident that led to a rollover. i'm wondering now if this happened in this situation.*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/01/2011 | 120000 | ||
| While driving the vehicle, the driver heard a loud pop from rear of car. after pulling over the driver saw that the top of the right rear wheel was tipped in. the car was towed to an authorized saturn repair facility. it was determined that the right rear lateral link assembly broke. the mounting bolt broke causing the mounting flange to brake off of the frame. this action also caused the frame to bend. it was necessary to replace the frame, links, control arms and shock absorber. total cost to me was $1,602.00 saturn said they were not responsible and would not pay for any expenses. the driver was traveling at 30 mph, did not hit a pot hole or other object. there was no accident involved, and no one was injured. these are not parts that require periodic maintenance or upkeep. the parts on this car failed. if this failure would have occurred on an interstate road going at a much faster rate of speed, i can't imagine the consequences. thank you. | |||