Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 04/05/2012 | 106115 | ||
| Front end of 2007 saturn vue awd hit rear end of 2005 dodge 1500 on his tow hitch. impact speed estimated at 20mph. whole front end was crushed inward in a v-shape because of the tow hitch. the front driver side airbag did not activate, allowing the driver to hit the steering wheel on their forehead. taken to er by ambulance for check up. car towed away. why didn't the airbag go off? police officer said that some airbags do go off, and some don't go off. seems like the airbag should have been activated unless there was a defect or some other extenuating circumstances (which i don't see). damage amount estimated by insurer at $6666.44. | |||
| 12/06/2011 | 116000 | ||
| Tl- the contact owns a 2005 saturn vue. the contact was driving 45 mph when he crashed into another vehicle that abruptly stopped. the air bags did not deploy and the seat belt did not retract. the contact was injured and transported to the hospital. a police report was filed of the incident. the vehicle was destroyed. neither the dealer nor the manufacturer was notified of the failure. the failure and the current mileage was 116,000. kmj | |||
| 12/06/2011 | 116000 | ||
| Tl- the contact owns a 2005 saturn vue. the contact was in a crash. while driving 45 mph, the contact noticed a three car crash ahead. the vehicle in front of the contact applied the brake suddenly, not allowing the contact enough space between vehicles to stop, causing the contact to crash into the vehicle ahead. the air bag did not deploy and the seat belt did not retract. the vehicle was destroyed. the driver sustained injury and taken to the hospital. a police report was filed. neither the dealer nor the manufacturer were notified of the failure. the failure and current mileage was 116,000. nw | |||
| 08/29/2006 | 24200 | 1 | 05/01/2005 |
| Dt*: the contact stated while traveling 40 mph with prior braking, the vehicle hit another head on. the entire front end was damaged and the airbags did not deploy. a police report was taken at the scene. the vehicle was towed to an auto body shop. the manufacturer sent a representative to inspect the vehicle and it was inconclusive on whether or not the airbags should have deployed. | |||
| 06/21/2006 | 34300 | 1 | 12/18/2004 |
| Driving northbound on highway 116. vehicle in front of me started to slow down and slightly pulled off to the right of the highway. at the time before the car in front of me started to slow down i had the cruise control set at 70 mph when the car in front of me started to slow down. i slowed down to about 60-65 mph and pulled off the road slightly. there was a semi truck traveling south bound on the highway i thought either there was something in the road ahead of the car in front of me or the truck was in our lane. the roads were dry and the sun was coming up. as i began to come back on the road my right front tire was feeling wobbly and i either hit the curb on the bridge or a piece of metal causing me to lose control of the vehicle. i ran head on to the southbound side of the bridge then started spinning and hitting the bridge several times. i finally ended up back on the northbound side of the bridge about 3/4 of the way down the bridge. with my front end hitting that side of the bridge. what concerns me is that my air bags never deployed in the vehicle and i sustained neck, shoulder and right knee injuries. at this time the vehicle is at a local body shop with the insurance, and company that makes the vehicle investigates the damage. i have filed a complaint with saturn letting them know that i believe that this is a product defect. *nm | |||
| AIR BAGS - FRONTAL | |||
| 09/17/2006 | 24657 | 0 | 07/15/2005 |
| As entering the intersection of hwy 173 and bi pass 534. other vehicle turned left in front of me. i had the green light. my daughter was driving my 2005 saturn vue. we were going between 40 and 50 miles per hour in a 55 mph zone. the front center to the left front corner collided with the other vehicle. the air bags did not deploy. the insurance company said sometimes they just don't. at the seen of the accident the emt told me i should get out of the car if i was able to. because the air bags might still deploy, as they have been known to do so before. the insurance company refuses to pay for new air bags. stating that there is no danger of them unexpectedly deploying. my complaint is that the air bags did not deploy and they might unexpectedly. *nm | |||
| 04/11/2006 | 20000 | 1 | |
| Dt*: the contact stated while driving 35 mph the vehicle crashed and the air bags deployed but did not inflate. the front of the vehicle was the point of impact in the crash. the contact rear ended another vehicle. there were 2 occupants in the vehicle, both were wearing seat belts did not tighten to keep contact and passenger from hitting the steering wheel or dashboard. the contact sustained neck,back, chest and tooth injuries. passenger suffered from b urns from material that came out of the air bags, and sustained chest, back and leg and back injuries from hitting dashboard. a police report was taken. *ak | |||