Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
10/15/2008250001
 I own a 2006 saturn vue awd in the 2 years i have owned the car here is a list of what has been replaced; 3 set of front brake rotors due to excessive warping to a point where they cant be turned which resulted in a shimmy of the steering wheel when the brakes are applied that keeping control was almost impossible. 2)rear wheel bearings at 25,000mi. 3) front strut mounts also at 25,000 mi. 4) pass seat air bag/seat heater module($907 one wont work without the other) 5) rear wiper motor6) windshield washer pump 6) gas tank vent valve solenoid switch (this makes the engine light com on) 7)3 yes 3 radios. 8) upper pass. seat heater element. *tr
03/04/2008360001
 Nov. 2007 car serviced, 35311 miles seemed to be fine. noise began, serviced march 2008, recommended i needed new brakes but could not guarantee that would solve the problem. noise continued, took it back to be serviced july 2008 and told that the struts and sway bars needed to be replaced along with the lift gate latch and that may not solve my problem. the vehicle is only driven on city streets and interstate highways. i have been in contact with saturn customer service and they are not working with me to my satisfaction. the vehicle is a 2006 saturn vue. i cannot find out if there have been other vue's with the same problem. *tr
12/09/20051
 2006 vue rear tires were cupped, tires were replaced. consumer experienced unusual steering conditions. *ts the vehicle was taken to the dealer but they were unable to determine the cause of the problem. the vehicle was taken to and independent mechanic who determined that there was a problem with the steering. the vehicle was taken back to the dealer who stated they were going to swapped the rack from another vue and changed some sensors in the steering column. the dealer never made the repairs. *nm
SUSPENSION - FRONT
10/23/200739410
 Tl-the contact owns a 2006 saturn vue. the contact stated that she heard a loud noise while driving into the driveway. the contact also stated that she inspected the vehicle and noticed that the stabilizer bar broke and was hanging down. the vehicle was towed to an authorized dealer, who confirmed the failure and decided to replace the stabilizer bar. two years later, the failure occurred a second time. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was repaired. the failure mileage was 39,410 and the current mileage was 124,756. sm.
10/23/200739410
 Tl - the contact owns a 2006 saturn vue. the contact stated that while driving into the drive way she heard a loud noise. the contact mentioned that she inspected the vehicle and noticed that the stabilizer bar broke and was hanging down. the vehicle was towed to the dealer who confirmed the failure and decided to replaced the stabilizer bar. two years later, the failure occurred a second time. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was repaired. the failure mileage was 39,410 and the current mileage was 124,756. pm
SUSPENSION - FRONT - STABILIZER BAR
09/01/20078000105/05/2006
 Sway bar, front right has terrible grinding and squeaking noise. mostly when cold outside. item needs to be replaced. poor quality suspension. *tr
SUSPENSION - REAR
06/27/200858086
 Tl*the contact owns a 2006 saturn vue. 2. tl-contact owns a 2006 saturn vue (fwd). a. contact has experienced 2 rear wheel brg (timken) failures (saturn part #15871427) since may 2008. first failure was may 07, 2008 (mileage 58,086) which was indicated by a light squeal noise emanating from the rear of car & increased hum of the powertrain and higher-than-normal speed on the tachometer (car spd 60 mph). saturn of el cajon, ca. replaced the defective rear wheel brg under warranty on may 07, 2008. b. second failure was june 27, 2008 which was indicated by a barely discernible high-pitched hum noise emanating from the rear of car & increased hum of the powertrain and higher-than-normal speed on the tachometer (for the speed of the car at 60 mph). saturn of el cajon, ca. replaced the defective wheel brg under warranty on june 27, 2008. c. contact stated that this is a potential safety hazard as there is little indication to the average driver that a brg failure is occurring. furthermore, if the brg catastrophically disintegrates during highway speed driving and seizes, it could cause the vehicle driver to lose control of the vehicle. oem is aware of the problem as oem has re-designed the suspension parts on the 2008 saturn vue, including providing a newer replacement design for all timken wheel brgs (replacing saturn part #15871427) with a more durable new bearing design (saturn part #19206600). d. contact comment: the avg automobile mtbf (mean-time-between-failure) for an automotive wheel brg (per timken automobile customer service, tel# 866-984-6536) is approx. 100,000 miles. according to timken rep, each brg is tested and built to whatever oem tells them to do-the oem decides the longevity of brg when they write the specs. the failure mileage was 58,086.