Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SB-08-09-41-002C02/01/200910029924General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose,07/20/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/01/201362000
 Tl* the contact owns a 2008 saturn vue. the contact stated that the front passenger's air bag warning light illuminated sporadically. the failure occurred whether the passenger's seat was occupied or not. the vehicle was taken to the dealer to have a diagnostic performed but to no avail. the dealer then advised the contact that the vehicle was operating as normal. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 62,000 and the current mileage was 67,000.
01/01/201362000
 Tl- the contact owns a 2008 saturn vue. the contact stated that the front passenger's air bag warning light illuminated sporadically. the failure occurred whether the passenger's seat was occupied or not. the vehicle was taken to the dealer to have a diagnostic performed but to no avail. the dealer then advised the contact that the vehicle was operating as normal. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 62,000 and the current mileage was 67,000. kmj
01/01/201362000
 Tl-the contact owns a 2008 saturn vue. the contact stated that the front passenger seat failed. the air bag light and illuminated on and off while the passenger was seated in the passenger seat. the vehicle was taken to the dealer to have a diagnostic performed that and was unable to locate a failure code. the dealer advised that the vehicle was operating as normal. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 62,000 and the current mileage was 67,000. li
11/11/2011
 Light appears, continues to stay on.is this a electrical problem?
11/19/201195000
 Tl* the contact owned a 2008 saturn vue xe. the contact stated that she was rear ended while driving 55 mph. as a result, the vehicle spun around and rolled 20 feet down into an inbankment. upon impact, the side airbags did not deploy and the front passenger seat belt failed to retain the passenger. the driver suffered a severe contusion and abrasions. the passenger sustained a damaged knee, shoulder, arm, hand and head. the police were notified and a report was available. the driver and passenger declined services through an ambulance. the vehicle was destroyed and towed to an independent mechanic. the dealer was notified and the contact was awaiting a response. the failure mileage was approximately 95,000.
11/19/201195000
 Tl-the contact owned a 2008 saturn vue xe. the contact stated that she was rear ended while driving 55 mph. as a result, the vehicle spun around and rolled 20 feet down into an inbankment. upon impact, the side airbags did not deploy and the front passenger seat belt failed to retain the passenger. the driver suffered a severe contusion and abrasions. the passenger sustained a damaged knee, shoulder, arm, hand and head. the police were notified and a report was available. the driver and passenger declined services through an ambulance. the vehicle was destroyed and towed to an independent mechanic. the dealer was notified and the contact was awaiting a response. the failure mileage was approximately 95,000. sm.
11/19/201195000
 Tl-the contact owns a 2008 saturn vue xe. the contact stated that while driving 55 mph she was rear ended, spun around and rolled down 20 feet into an inbankment. upon impact the side airbags did not deploy and the front passenger seat belt had failed. the driver had an severe contusion and abrasions, the passenger had a damaged knee, shoulder, arm, hand and head. the police were contacted and a report was available. the driver and passenger had declined services through the ambulance. the vehicle was towed an independent mechanic and it was deemed destroyed. the dealer was contacted and they have yet to hear a response. the failure mileage was approximately 95,000. tb
03/19/201180000
 Tl* the contact owns a 2008 saturn vue. while driving at an unknown speed, the vehicle was involved in a crash in which the air bags did not deploy. a police report was filed but no injuries were reported. the vehicle was towed to an authorized dealer where the failure of the air bags was not diagnosed but the vehicle was deemed as destroyed. the failure and current mileage was 80,000. the vin was unavailable.
03/19/201180000
 Tl-the contact owns a 2008 saturn vue. while driving at an unknown speed the vehicle was involved in a crash in which the air bags did not deploy. a police report was filed but no injuries were reported. the vehicle was towed to an authorized dealer where the failure was not diagnosed, but the vehicle was determined to be destroyed. the failure and current mileages were 80,000. the vin was unavailable. sm.
11/25/201045000
 Tl* the contact owns a 2008 saturn vue. the contact stated that the air bag warning light was illuminated for approximately four months. the vehicle was not inspected for the failure or repaired. the manufacturer was contacted but provided no assistance. the vin was unavailable. the failure mileage was approximately 45,000.
11/25/201045000
 Tl-the contact owns a 2008 saturn vue. the contact stated that he noticed that his air bag light would illuminate on the instrumental panel for almost 4 months. the vehicle has not been inspected nor has it been repaired. the manufacturer was also contacted and advised him that it would not be covered under the warranty. the failure mileage was approximately 45,000. the vin was unavailable. tb
06/01/20091
 We purchased a 2008 saturn vue on june 28, 2008. the past 3 weeks, the key would periodically not release from the ignition - service department replaced the shifter saying it was not completely going into park. also, the airbag light (for driver) starting blinking at the time the above occurred (this was also brought to their attention). when i started the car, it started to blink (only light blinking) and continued blinking when all other lights faded. no error message was received by the chip. mile one saturn claims that they could not replicate the air bag issue, therefore the service department perceived there was no issue and released the car to me. needless to say, i went back in and told them i was not taking the car until they fixed the problem. *tr
11/25/200824000110/28/2008
 Tl*the contact owns a 2008 saturn vue. the contact was involved in a crash and the air bags did not deploy. while driving approximately 20 mph, the contact's vehicle was struck on the driver's side by another vehicle. the contact sustained strained ligaments. the dealer stated that the engineer would have to inspect the vehicle. the manufacturer has not yet been notified. the current and failure mileages were approximately 24,000. updated 12/17/08. *lj updated 12/18/08. *jb
AIR BAGS - SIDE/WINDOW
01/02/2008111/20/2007
 Airbag issue - rear side curtain airbags were tested by the iihs and found to be faulty - they did not inflate quickly enough, allowing the rear occupants' heads to hit the window. it is stated on the iihs website that gm redesigned these airbags and that models manufactured after december 2007 have the new airbags that inflate more quickly and extend further and have fixed this problem. upon contacting gm customer service canada, they told me that they were unaware of this information and that the vehicle has no safety issues and meets and exceeds...government standards. they told me that should a recall be issued, i will be informed. i cannot understand why gm would invest money in fixing a problem that supposedly doesn't exist. when i told the gm customer service person this, they said that they are always looking to improve their products and that although there was no safety issue with the old airbags, that they redesigned them anyway. of course, when i asked for a letter stating that there was no known safety issue with the airbags in my vue and that they will perform up to the standards of the newly designed airbags, they declined. typical bureaucratic nonsense - i am very upset at gm's attitude and am seriously considering a different car manufacturer for my next vehicle. i hope my children will be safe with the old airbags in the back seat... *tr
01/01/2008111/24/2007
 While i am not reporting any deaths or injuries, i would like to bring the following information to your attention in hopes of preventing unnecessary deaths or injuries. the insurance institute for highway safety noted in their vehicle ratings that