Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
03-00-89-03302/01/2008030089033J10021114Trailer, recreational and disabled vehicle towing information. *kb updated 08-15-07. *kb updated 10/09/07. *nj updated 4/3/08. *nj03/05/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
09/03/201170000
 The staurn vue i own is a 4 cylinder and the heater core is cracked just as gm's document id 2570786 discribes. i started to smell antifreeze coming from the vents, on about 9-3 we have gone to a resturant that night and when we came out to go home, the inside of the windsheild was fogged up, i tried to use the defrost setting to clear the windshield but it had no effect, i had no rag to wipe the inside of the windshield so i wipper it with my hand to get some visability, i was forced to stop several times on the way home to clear the windshield by hand. i called saturn gm concerning the issue and they had me take the car to a gm dealer who confirmed that the heater core is cracked. gm claims they have a customer satisfaction program to fix this issue so the heater core will not crack but they claim that my car is not in the programs group. the program rerouts the heater hoses so that internal pressure build up is reduced to a safe level and prevents the heater core from cracking the programs number is #09206a. from what i can find out the program started in 2009 and was to end 1-2011 but it has now been extended to 1-31-2012. as i said above they claim that the defect is for a group of vues with serial numbers 8s500002 to 8s645537 which would not include my car. if you read #09206a it describes what has happen to my heater. they state in this document we have learned that your 2008 model year saturn vue, equipped with a 4-cylinder engine, may have been built with a heater core that could eventually fracture due to pressure fluctuations within the heater core. if the heater core fractures, you would notice a strong coolant smell, vapor or mist coming out of the heater vents, and or an oily film on the windshield. this is what is happening to my vue confirmed by the gm dealer and reported to gm
09/05/2011
 No heat.got car 2500 miles ago now that its cold outside tried to use heater no heat.installed new t-stat.flushed heater core.still no heat. need help
05/27/201143000
 A/c fails/works intermittently. at times, the vents blow a white, very cold fog into the vehicle. once this occurs the a/c will freeze up and not work properly. my mechanic is unable to determine/correct the problem. purchased this vehicle jan 2011. during the extreme heat experienced in mo during the summer of 2011; this is unacceptable and unsafe for children as the heat index rose to over 100 degrees and sustained for weeks at a time. i have a 6 yr & 8 yr old (who has heat triggered asthma). for this health reason i maintain a newer vehicle that should provide adequate a/c. for a vehicle of this age, mileage, and cost of this vehicle, i expect the manufacturer to ensure that this important feature is capable of running correctly for the first 100,000 miles; or recall & fix this a/c issue that i have found is plaguing many saturn vue owners. as a single mother, i do not have the flexibility or income to be without my vehicle while it is serviced by a dealership at dealership costs. yet, it is now unsafe for me and my children to travel on extremely hot days in this vehicle.
08/07/201130069
 2008 saturn vue with a/c problems. a/c will blow hot air after 10-15 min of drive time. will not come back on, and a/c light flashes. a/c sometimes returns after being parked for a few hours, but only to go out again. has been at gm dealership 3 times. 1st time they found nothing wrong, 2nd time they did a gas test said nothing was wrong. 3rd time i drove the car to the dealership when a/c went out, they saw it was not working, and replaced the thermostat. a/c is now out again 1 week later.
01/18/201143911
 Hi i have a 2008 saturn vue i purchased it brand new in 2008. in 2010 with about 32,000 miles the tranny was blown, they fixed it free of charge because it was still under warranty. now that winter it here i went to put my car in manual transmission to go down a snow covered hill and the car would not down shift, it stayed in 4th. (i have not tryed to downshift since the new tranny was put in, this was the first time) brought it to the shop thinking it was the tranny and they say it is the floor shifter assembly wiring and is not under warranty. has anyone else had this issue? the car is not even 3 yrs old!
11/20/2010
 My saturn 2008 has 47 000 miles and it already needs heater core replacement. i took it in because check engine light was on. it cost $333 to replace cam haft acuters. six months ago i took my car in for one of the safety recalls because gm was recalling 44,451 2008 saturn vue vehicles with body color outside door handles. the outside door handles may stick or bind. if this were to occur, the door may not latch when closed. consequences driving with an unlatched door could result in an unbelted occupant falling out of the vehicle, causing increased risk of injury. a month ago i took it for a different recall. gm was recalling 42,408 2008-2009 saturn vue vehicles. some of these vehicles have a condition in which the nut securing the power steering line to the power steering pump may loosen. if this were to occur, there may be a power steering fluid leak. consequences the fluid could contact hot exhaust components resulting in a possible engine compartment fire. now i have coolant fluid dripping on my engine and i can not breathe while driving my vehicle. this is very expensive replacement and i don't know how i am going to pay for it. dealership is asking for $1100 for just a part plus hours of work. they usually charge $80 an hour. my 2008 saturn is spending more time in shop in repairs than on the road.
10/01/200960000
 The driver side vanity light/visor became damaged when the internal pins that stop the visor when sliding out to adjust broke and shorted out the wiring. the wires, which run through the metal visor pole would short out and heat the metal to extreme temperatures, causing burns to the hand and possibly be able to start a fire. dealership stated that they could not find the problem and refused to fix it. i disconnected the visor for time being until proper repairs could be made.
04/08/2010
 Our insureds 2008 saturn vue caught on fire in the engine compartment and totally burned the vehicle. nhtsa recall number 08v470000, manufacturer recall number 08284.