Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
01/07/201351000
 While entering i-880 @ 45 mph increased speed to 60 mph to get into the flow of traffic. car accelerated to 70-80 mph. attempts to slow the car down by stepping on brake did not work but the car continued to accelerate to 80-85 mph. i had to switch lanes to not hit car in front. all attempts to brake did not slow the car down. stepping on the gas peddle numerous times finally allowed the car to slow down. initially believing car was in cruise control i did nothing. this happen 3 more times when i would accelerate to pass a car on the freeway and once on a private road. the latter was done intentionally, late at night, to assure my mind it was really happening. car is in the dealer now and they are telling me nothing is wrong with it. this needs to be documented since this appears to be a very serious safety concern when a driver has no control of the vehicle and given the circumstances a lot of lives seem to be at risk including my own. this seems to be the only place to file this information since dealer stated that consumer complaint cannot be filed since saturn no longer makes vehicles. as i stated to dealer saturn is covered under gmc.
09/17/2012966371
 Transmission not engaging properly. vehicle jerks while shifting and does not reach over 60 mph without going to 6 rpms. while in heavy rush hour traffic, the car does not accelerate and the power steering locks. *tr
09/17/201296637
 Transmission not engaging properly. vehicle jerks while shifting and does not reach over 60 mph without going to 6 rpms. while in heavy rush hour traffic, the car does not accelerate and the power steering locks.
06/11/201026000
 I was merging onto highway 696 in detroit area. semi to my left, thought i could accelerate and ease in front. put foot on gas pedal strongly and it depressed all the way to the floor making the car quickly accelerate to well over 80 mph. took foot off gas with no effect. put foot on brakes and it tempered speed; no longer accelerated, but did not slow it down. all the while i could hear engine straining to accelerate but not being allowed to. tried easing off brake but car started to speed up even further. was practically standing on brake pedal now with left foot and did not slow. hit gas pedal a couple times hard with right foot and pedal released and car started to slow, but have no idea if that was the reason it let up or just coincidence. inspected gas pedal area. nothing to encumber pedal. nothing to catch on. no reason for it to stick. about scared me to death. if there had been a vehicle directly in front of me, i would have hit it. i was just shocked. i then had to pick up my kids in ann arbor and drive all the way back home to illinois worrying it would happen again. will call saturn in morning to see what should be done.
05/18/201033874
 Tl* the contact owns a 2008 saturn vue. while traveling at relatively low speeds of 2 mph, the vehicle abnormally accelerated. the contact was unable to stop the vehicle by applying the brakes and then shut the engine off completely. the vehicle was neither repaired nor taken to the dealer for further diagnostic testing. the current and failure mileages were 33,874.
12/12/20081000
 Tl*the contact owns a 2008 saturn vue. the contact was driving approximately 45 mph and experienced difficulty in steering the vehicle. the vehicle was taken to an authorized dealer on two separate occasions to have the steering column shaft replaced. additionally, the floor shifter failed to release into gear. an unintended acceleration occurred at any given speed. the vehicle was taken to an authorized dealer on different occasions to be repaired which consisted of replacing components such as; floor shift assembly, acceleration pedal engine mount, and the front suspension drive train motor mount. the intermediate shaft was also tightened. the manufacturer was notified of the malfunctions. the failure mileage was 1,000. the current mileage was 27,000. updated 04/15/10. *lj
02/08/20083200112/04/2007
 When car is in cruise control it is constantly downshifting to maintain speed even on flat surface. apparently the gearing on the transmission does not support to weight of the vehicle and it cannot maintain the cruise control speed. the service department said there is nothing they can do. *tr