Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| SB-09206 | 12/01/2009 | 10032326 | Saturn: heater core leak-modify houses. may have been built with a heater core that could eventually fracture due to pressure fluctuations within the heater core. csc letter was received. *pe | 03/05/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 09/03/2011 | 70000 | ||
| The staurn vue i own is a 4 cylinder and the heater core is cracked just as gm's document id 2570786 discribes. i started to smell antifreeze coming from the vents, on about 9-3 we have gone to a resturant that night and when we came out to go home, the inside of the windsheild was fogged up, i tried to use the defrost setting to clear the windshield but it had no effect, i had no rag to wipe the inside of the windshield so i wipper it with my hand to get some visability, i was forced to stop several times on the way home to clear the windshield by hand. i called saturn gm concerning the issue and they had me take the car to a gm dealer who confirmed that the heater core is cracked. gm claims they have a customer satisfaction program to fix this issue so the heater core will not crack but they claim that my car is not in the programs group. the program rerouts the heater hoses so that internal pressure build up is reduced to a safe level and prevents the heater core from cracking the programs number is #09206a. from what i can find out the program started in 2009 and was to end 1-2011 but it has now been extended to 1-31-2012. as i said above they claim that the defect is for a group of vues with serial numbers 8s500002 to 8s645537 which would not include my car. if you read #09206a it describes what has happen to my heater. they state in this document we have learned that your 2008 model year saturn vue, equipped with a 4-cylinder engine, may have been built with a heater core that could eventually fracture due to pressure fluctuations within the heater core. if the heater core fractures, you would notice a strong coolant smell, vapor or mist coming out of the heater vents, and or an oily film on the windshield. this is what is happening to my vue confirmed by the gm dealer and reported to gm | |||
| 08/17/2011 | 81782 | ||
| Tl* the contact owns a 2008 saturn vue. the contact stated that while driving, the windshield wipers stopped functioning and the driver began to hear a clunking noise. the contact inspected the vehicle and realized that the plastic bushing was cracked. the vehicle was taken to an authorized dealer, who diagnosed that the wipers transmission was defective and needed to be replaced. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was repaired. the failure mileage was 81,782 and the current mileage was 81,800. | |||
| 08/17/2011 | 81782 | ||
| Tl-the contact owns a 2008 saturn vue. the contact stated that while driving, the windshield wipers stopped functioning and the driver began to hear a clunking noise. the contact inspected the vehicle and realized that the plastic bushing was cracked. the vehicle was taken to an authorized dealer, who diagnosed that the wiper | |||
| 08/17/2011 | 81782 | ||
| Tl- the contact owns a 2008 saturn vue. the contact stated that while driving the windshield wiper stop working and the driver started to hear a clunking noise. the contact inspected the vehicle and realized that the plastic bushing was cracked. the vehicle was taken to the dealer who diagnosed that the wiper transmission was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was repaired. the failure mileage was 81,782 and the current mileage was 81,800. pm | |||
| 03/01/2011 | 40000 | ||
| Tl-the contact owns a 2008 saturn vue. the contact stated that the windshield wiper arms when in use they get tangled and will not operate properly. the vehicle has not been inspected by a dealer nor has it been repaired. the manufacturer was contacted and they advised him to take the vehicle into a dealer and that there were no recalls on the vehicle. the failure mileage was approximately 40,000. tb | |||
| 11/15/2010 | |||
| When i'd use the windshield wipers, i lose all power to the drivers side headlight and the blinker would not work,all while the fluid is running out the back windshield wper connection. i had the vue in for the same issue 4 times and was told this was a warranty issueat the beginning and when they finally fixed the grounding box and replaced the so called lifetime headlamp, i was charged 364.00. not warranty covered. this started at around 36,000. gm screwed us saturn owners big time | |||
| 10/01/2009 | 60000 | ||
| The driver side vanity light/visor became damaged when the internal pins that stop the visor when sliding out to adjust broke and shorted out the wiring. the wires, which run through the metal visor pole would short out and heat the metal to extreme temperatures, causing burns to the hand and possibly be able to start a fire. dealership stated that they could not find the problem and refused to fix it. i disconnected the visor for time being until proper repairs could be made. | |||
| 03/01/2008 | 135 | 1 | |
| I can not utilize the inside rear view mirror totally, because the top half of the inside mirror is taken up by the backside of the onstar panel, it is what you see in the mirror. also, the rear seat head rest take up the lower half of portions of it, so i have to keep the rear seats lowered all the way down to utilize the lower portion of the mirror. so now i have a 2 seat suv. when people are sitting in the rear seat, especially with 3 people, you have no mirror view at all. dealer said front mirror cannot be relocated and glued because of the wire going to it and the rain sensing windshield. there are a lot of dead spots in this vehicle, as to seeing your way clear! tried to remove rear headrest but was unable to. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 02/01/2011 | 1 | ||
| 2008 saturn vue. consumer states that she needs to have her heater core repaired and the manufacturer's warranty has expired and gm has refused to pay the initial cost of the repair *tgw the consumer stated because there is a design flaw with the heater hose, gm should pay the entire bill, not just half. *jb | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 08/08/2011 | 50842 | ||
| Tl- the contact owns 2008 saturn vue. the contact was driving 5 miles per hour when the passenger side windshield wiper over lapped the driver side wiper. the contact pulled in the parking lot and untangled the wipers, however the passenger side wiper fails to work at all. the vehicle was taken to the dealer, but the manufacturer was not contacted about the failure. the vehicle was not repaired. the failure mileage was 50,842 and the current mileage was 50,862. rds | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/01/2011 | 40000 | ||
| Tl*the contact owns a 2008 saturn vue. the contact stated that when the windshield wiper was being utilized, the wiper arms would become tangled and would not operate properly. the vehicle was not inspected by a dealer nor was the vehicle repaired. the manufacturer was contacted and they advised him to take the vehicle into a dealer and that there were no recalls on the vehicle. the failure mileage was approximately 40,000. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 11/17/2009 | 35000 | 1 | 10/29/2007 |
| Tl* the contact owns a 2008 saturn vue. the electric motor on the windshield wipers failed. as a consequence the windshield wipers were inoperative. the vehicle was taken to the dealer, and the motor was replaced. the failure mileage was 35,000. updated 01/26/10 *bf updated 01/26/10.*jb | |||