Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AXLE HUBS | |||||
| 608 01037 | 01/01/1997 | 51320 | When servicing the new style auto hub, please use the new style tools as listed. *jd | 06/27/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/31/2001 | 3 | 07/01/2001 | |
| Purchased this sidekick july 24, 2001. within days the engine soon light came on and stayed on. due to a 30 day 1000 mile extended warranty i took the sidekick to the ford dealership purchased at. the sidekick was taken to the suzuki dealership for evaluation. it was determined that the solenoid and valve body were defected. a remanufactured transmission was placed in the vehicle due to cost analysis. after 1.5 weeks in the shop i picked up my sidekick. within 3 days the check engine soon light came on and stayed on. returned the sidekick to the ford dealership where purchased. the suzuki dealership determined that the remanufactured transmission needed replaced. it was relayed to me that the suzuki remanufactured transmissions had a valve body defect. transmission number 2 was pulled and in went remanufactured transmission number 3. i picked up the sidekick this morning. within 2 hours and less than 30 miles the service engine soon light came on and stayed on. contacted the ford dealership where purchased. the sidekick will be picked up monday morning and i'll be driving another loaner vehicle (for which i'm very grateful). i'll find out in 2-3 days whether my new to me used to you gets transmission number 4. i've had this vehicle for 31 days, had the priviledge of driving it for 7 days tops. the 30 day 1000 mile extended warranty has now expired. i've requested a collateral trade. i won't find out about that until the owner of the dealership returns monday. i've had more transmissions in this one vehicle in one month than i've had in all my vehicles in the past 15 years! like to know what our rights are. i've not even made the first payment yet. would like some inormation on our rights as consumers. thanks!*ak | |||
| 12/01/1998 | 12/01/1997 | ||
| These parts were replaced when i had transmission failure. *ak | |||
| 09/26/2000 | |||
| Consumer was driving at approximately 65 mph when driver noticed that gear was in the 2nd gear ,consumer went to shift gear when it shifted into reverse, causing the vehicle to spin and roll over. vehicle was totaled, resulting in injuires to driver. *ak | |||
| 01/22/1999 | |||
| When driving at any speed engine check light keeps coming on, and driver's side air bag had to be replaced. also, consumer had problems with transmission/vehicle is pulling to the left, and there is noise coming from the heater. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| Clutch keep prematurely failing about 6-10 months due to a white piece that goes around clutch that keeps breaking. consumer has already replaced clutch 6 times.*ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 11/06/2002 | |||
| The clutch pedal attachment clip in the passenger compartment spot weld broke allowing the pedal to detach from the linkage. when the owner entered the truck the pedal was already detached. please describe details ts | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 04/11/2000 | 1 | 09/01/1997 | |
| I had just pulled onto a major highway, luckily was only going 40 mph in 4th gear when the driveshaft came off the motor mount, but stayed attached to the rear. my truck came up off the ground 3 ft. according to a witness who was behind me at the time. i was able to pull off the highway. per the ser vice mananger at david mcdavid, the bolts were missing from the motor mount. i am not hard on this vehicle, and in my opinion, and that of the service mgr. this is a quality issue with suzuki. i did contact the tx. rep. for suzuki, she was very rude! it took 17 days for the service dept. at the dealership to get a new drive shaft. they stated there was not one in all of north america or canada. they had to have one brought in by boat. i do not feel safe in this vehicle any longer, and would never buy another suzuki. also, the dealership's general manager stated that they would make me a good deal on a gmc full size truck. i never wanted back in the suzuki again, this was a very traumatic experience for me. i picked out a gmc truck, made a deal with david mcdavid, drove it home and then they welched on the deal and all of a sudden wanted a $3,000.00 downpayment! i am turning this into the bbb. my whole family has been repeat customers of that dealership, and now i am being treated very poorily. they just lost alot of business. anything you can do to help me will be greatly appreciated. thank you.*ak | |||