Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
SU0029806/19/1998601597Information on 4runner rear suspension. *yc08/12/1998
SUSPENSION - REAR
0301909/29/200310004671Special service campaign (ssc) - 20a renotification rear suspension modification for owners whose vehicles have not yet had ssc 20a repairs completed. *tt12/30/2003
0205110/16/200210000267Special service campaign 20a regarding renotification of rear suspension modification. *tt02/20/2003
TC0200302/15/2002629499Information regarding rear suspension modification. *yh04/02/2002
0200601/18/2002628690Subject regarding special service campaign to modify the rear suspension. *tt03/19/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/06/2006110/10/1997
 Re: campaign number 02v021000 component: suspension i was told by jay at toyota (800 3314331 ext 5)that this recall does not apply to my 1998 toyota 4runner sr5. please research & report. i was given this campaign number by efi auto service. mechanic stated that his wife took her 1998 4 runner sr5 into the dealer & repairs were made. what determines which auto will be serviced by this recall. *nm
06/21/200459000104/26/1998
 My 1998 toyota 4-runner went to the left side of a highway that had rumble strips. the driver swerved to the right to get off the strips and the car tipped and then flipped over 3 times. it was the new york state thruway so the speed was approximately 65 mph. i read an article in usa today recently that without the anti-stability system the toyota 4-runner could acutally flip at speeds of 35 pmh. *ak
04/01/20021
 Consumer states while driving, vehicle lost directional stability in which it experienced a rollover and was totaled, consumer later received recall 02v021. *slc
10/15/20011
 While coming down a hill, steering wheel began to shake to the point where it felt like there could be an accident. consumer thinks this might be a problem also with other automobiles. *ak consumer belived the front rotors are the problem.*yh
03/29/2001
 Dealer: johnson toyota; monticello, ny; phone# 845/794-0660 refused to honor manufacturer's recall because title was branded as a salvage vehicle. feel free to provide any further information.*ak
SUSPENSION - FRONT
 Recall 02v021000 dealer refused to repairs recall because vehicle has a salvage title . please provide further information. mark miller toyota salt lake city, ut 801-328-2400.*ak
05/10/2002105/01/1998
 Recall on rear suspension was done , now front end of vehicle is unstable. at 10-15 mph when turning steering wheel quickly from side to side vehicle rocks.*ak the rear of the vehicle rides harder and rougher over bumps, the front end feels as though it bottoms out when making fast hard stops, the body of the vehicle rocks while driving, the body of the vehicle is about 1 1/2 inches higher in the rear now prior to repair. *mj
03/01/20011
 Front suspension failed, causing a-arm to collapse. front end is sitting down on tires. dealr has not been contacted. *ak the ball joint connecting a-arm to bottom backing plate failed. *yh
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
06/24/200592742112/11/2001
 1998 toyota 4runner left front passenger side ball joint failed causing the front passenger side wheel to become disengaged, breaking the tie rods and the front half axle. ***no answer required***.*mr *jb the manufacturer was contacted but they refused to provide any assistance because the vehicle was out of warranty. *nm
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
03/01/20011
 Front suspension failed, causing a-arm to collapse. front end is sitting down on tires. dealr has not been contacted. *ak the ball joint connecting a-arm to bottom backing plate failed. *yh
SUSPENSION - FRONT - SHOCK ABSORBER
10/01/1998104/01/1998
 Shock absorbers failed. yh
SUSPENSION - REAR
04/01/2002
 Recall 02 v 021 000/rear suspension: dealer: johnson toyota in monticello, ny. phone# 854/794-0660 refused to perform repairs because vehicle had a salvage title. feel free to provide any further information.*ak
04/01/2002
 Recall 02 v 020 000/rear suspension: dealer: johnson toyota in monticello, ny; phone# 854/794-0660. refused to honor recall notice because title was branded as a salvage vehicle. feel free to provide any further information.*ak
05/10/2002
 Recall 02 v 021 000/rear suspension: recall repairs caused the following problems; while turning steering wheel at 15 mph or more it caused loss of control, and at sudden stops front end would bottom out. dealer was contacted. feel free to provide any further informtion. *ak
06/18/19991
 While driving, consumer went into a dirt gore point and lost control, vehicle overturned down a dirt embankment, investigator feels this was caused by a broken left rear axle, he states there were scrape marks on the spare tire, rear left frame, left rear brake assembly backing plate, left rear wheel, and broke portions of the rear brake drum, he also stated that the vehicle continued to slide rearward until it left the roadway and overturned, mercury insurance company sent this information in, there file number for this is 990629c. *slc
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
02/15/200338311108/23/1999
 While driving 55 mph on the freeway, the rear axle borke
10/15/20021
 Consumer was involved in an accident driving 10 mph and the rear axle broke.*jb
SUSPENSION - REAR - SHOCK ABSORBER
10/01/1998104/01/1998
 Shock absorbers failed. yh
SUSPENSION - REAR - SPRINGS
1
 Rear spring loose,replacement necessary. yh