Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
PG0050308/19/200310003563Spare tire carrier operation. various modlels including the 2004 landcruiser and 4 runner. *tt10/23/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
03/26/20041
 I continue to have a problem with tire/steering wheel vibrations in my 2003 toyota 4-runner sport edition. the problem occurs after the vehicle has been sitting overnight, or all day long in a parking garage. the pulsing and steering wheel vibrations occur between 60 and 65 mph, disappear at about 70 mph and resume at 65 mph. after approximately 5 to 10 miles the problem dissipates. the dealer says the tires are balanced and alligned. the dealer states the problem is caused by fiberglass belts in the dunlap tires that form a set. a regional tire chain specialist states this is nonsense. they suggest symptoms and fact it always occurs at the same speed suggests improperly balanced tires or allignment, or tires out of round, however the fact the problem disappears after driving suggests these are not the problem. i understand the lexus version of this vehicle has a similar problem and auto magazines note a problem with engine vibrations.*ak
02/24/2004207/06/2003
 I own a 2003 toyota 4 runner 10000 miles, dunlop grand trek tires 265/70r16. in less then 2 weeks i have had 2 flats in the right, passenger tire due to stones. in one tire i have 2 patches, i have a complaint into goodyear for a new tire.*ak
08/12/20030108/02/2003
 Problem: steering whell vibration at speeds of 60mph and up. purchased on 8/2/03. returned to the delaer on 8/12/03 to have all tires balanced and a full alignment; problem still exists. *ak returned to dealer on 8/14/03 to have the tires speed matched to the rims. when i picked up my 4runner i was told the vibration was still present and that i should upgrade my tires from dunlop grandtrek at20 265/65/17 to michelin cross terain tires. the dealer offered to buy two tires and i would buy the remainig three (including spare) at $199.95 each with no guarantee that the michelins would solve the vibration problem. left my 4runner and asked the dealer to contact the toyota representative for assiatnce to repair the vehicle. toyota offered to buy another tire. i told the dealer that they and toyota should replace the tires at no cost. was told by the dealer customer relations manager that they ordered the dunlops instead of the michelns that are avaiable from the factory as original equipment. cr manager checked with the dealers general manger who offered no further assiatance. now sitting in my garage with 456 miles on the odometer. next step  lemon law suit as car is not safe to drive at highway speeds. i was told by the dealer service representative and customer relations manager that they have had other 2003 4runner customers with the same complaint concerning the steering wheel vibration at highway speeds.
06/27/20032650105/03/2003
 P265-65r17, dunlop grand trek tire collapsed while driving to work in an 03 toyota 4-runner. speed was approximately 50 mph. no road hazard was encountered. no loud explosion. tire just suddenly went flat. tire separated 360 degrees around front of rim. tire is completely intact on back side of rim. toyota dealership says they have never had a report of any problem with these tires. they refused to replace tire and referred me to dunlop. they told me that the rest of the tires, to include the spare, now mounted, are safe for driving.*ak
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
04/04/200645000105/05/2003
 30 month old 2003 toyota 4 runner sport. went to use spare tire for the first time but found places on the sidewall where the rubber appears to be melted. the marks look like they correspond to the places where the spare tire touches the undercarriage of the vehicle when the spare tire is stored. it looks to me (as a layman) that the damage is significant enough that it compromises the safety of the tire. *jb