Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
0010507/28/20050010510017081Steering flutter field-fix procedure. some customers may experience a steering flutter condition while driving at highway speeds. *sc10/21/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/19/2004110/08/2004
 Vibration through steering wheel at rpms b/w 1600-2300, increased with speed. *jb
08/05/200430007/20/2004
 Steering wheel vibrates around 45-60 mph. it is a pronounced vibration that is uncomfortable to drive with.
04/05/20041
 Complaint involves toyota , 2004 4runner. noticed slight vibration in steering wheel at 62-64 mph. had wheels and tires rotated and balanced at 6000 miles. problem continued. had tires balanced again but no success. new set of michelin tires ordered but have not been put on. also, am radio stations experiencing extreme static when driving over blacktop roads. does not occur while driving on concrete roads. is not affected on fm stations. service manager will explore when tires are replaced. *la
STEERING - HYDRAULIC POWER ASSIST SYSTEM
08/10/200450408/09/2004
 This is an e-mail i sent toyota headquarters: i have had my new 2004 4runner limited back to the dealership (ron carter, alvin, tx.) 4 times before i even had 500 miles on the vehicle. the reason is because of steering wheel oscillation/vehicle vibrations between 55 and 70 mph. the dealership re-balanced the wheels and tires that came with the vehicle (dunlap grandtrek at20) twice without any luck. i then had them upgrade the tires (for and additional $420) to michelin tires. this didn't solve the problem either. i then brought vehicle back in one more time the following monday for another attempt to fix the problem. no luck again. all of this took place within 7 days of me taking ownership of the vehicle. every time i took it in for this investigation, the service department told me that the problem was fixed (all 4 times). it was not fixed! i had the technician who balanced the tires (his name was tracy) drive the vehicle and he too noticed the steering wheel oscillation/shimmy. one of the service advisors (her name was kim) also drove the vehicle after a different attempt to solve the problem and noticed the same concern. 9/8/04 i'm still waiting on the toyota regional office to contact me back like they promised to get this problem resolved. i really like this vehicle and would like to get this problem fixed. i'm not sure what to do next (lemon law?). i am writing toyota to see what else can be done to solve this issue that the dealership could not. fyi - the more i drive the vehicle in this condition, the more damage it's doing to my new tires as well as premature wear to the steering/suspension components. fyi-still waiting for them to contact me back for resolution.*ak
STEERING - WHEEL AND HANDLE BAR
06/15/200514450110/08/2004
 While turning the vehicle the power strerring became unstable (hard to turn - then lose) causing the suv to hit a pole, damaging the corner right bumber.