Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
10/12/1998102/01/1992
 The right rear door has remained frozen since oct.'98. the dealer quoted a price of $500 and remarked that they would not be responsibe for any damages to the door. i feel that it is not entirely safe to be driving with only 3 functional doors and am afraid that the same problem could occur with one or more of the other doors. the child safety locks are not on in the defective door.
08/17/19981
 The door lock mechanism failed and door could not be opened from inside or outside.
 The driver's side door doesn't lock sometimes and the front hood support failed . please describe. *ak
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
08/15/199310008/01/1992
 Failures on hood supports started in 1993 and have failed solid ever since then, called toyota national number, and the recommendation was either to buy both new supports (they are very expensive), or find some at the junk yard! no ownership has been taken by the toyota corp for these component failures. i see that you have done an investigation nhtsa #pe96040. i would like to know what the investigation revealed. your customer complaint file on the toyota camry must have at least 50 complaints on these components, with at least several injuries to the customer. it doesn't seem reasonable for customers to have to keep the hood up with sticks, tools, or any makeshift objects on this expensive an automobile! this is definitely a safety hazard! the hood on this car could give you a severe concussion at the very least. i am just getting ready to take a long trip and am determined to fix this hazard one way or another before i leave. as you can see from the mileage, i don't drive this car very much, with just 14,000 miles and 7 years ownership. i think toyota corp should address this problem they have been ignoring, and fix this safety hazard! *ak
 Hood shocks failed while in the up position, causing the hood to fall on top of the consumer. *ak
01/31/1997109/01/1992
 Hood support struts no longer keep the hood up. *ak
10/01/1997208/01/1992
 Hood assemblystuds failed at 60k miles. replacements failed after 32k. *ak
11/01/199711/23/1992
 Pe96040; while having the hood in up position, the hood would come down unexpectedly which almost resulted in injuries. *ak
12/04/1997107/20/1992
 Hood supports failed allowing it to fall onto owners head.
 Engine hood latch support failure. the hood support struts failed, causing the hood to release from the upright position. owner sustained injuries. please add further details. *ak
 Engine hood latch support failure, the hood released from the upright position, cause unknown. please give further details. *ak
09/01/199204/01/1992
 When the engine hood was lifted the hood would come down slowly, and would not stay up. *ak
01/13/1995
 Hood on vehicle will not stay up. took in for repairs but the cost was too much for repair work. *ak
01/15/1996
 Engine department hood support failure; latch failed to hold hood open, caused hood to collaspe. *ak
 #pe96-040, the engine hood support latch failed. *ak
 Owner states that hood latches are faulty which results in her hood falling down every time it is raised, she fears that someone will get hurt. *ak
01/01/1994201/01/1992
 Engine hood latch support failure, the hood releases from the upright position. *ak consumer states she has too use a broom stick handle to hold up hood.*jb
 #pe96-040 engine hood support failure . **ak
04/01/1996102/01/1992
 Hood support does not stay up when doing work under the hood. *ak
12/01/1995
 Engine compartment hood support failure, the hood will not stay in the up position, pe96-040. *ak
11/10/1996
 Engine hood support failed to hold hood up while in use. *ak
 Pe96-040, the engine hood support latch failed . please describe. *ak
05/12/1994102/01/1992
 Engine compartment hood support failure, the hood will not stay in the up position, pe96-040. *ak consumer also stated that brake computer failed vehicle was on cruise control at 55 mph on highway, and consumer applied her foot to brake due to build up of traffic ahead, and cruise control did not disengage so that vehicle surges foward and almost hit another vehicle, ealer stated it was due to computer not reconizing consumer's foot therfore not engaging cruise control, also entire exhaust system fell off the mainfold due to being held on oly by a thin piece of solder when vehicle was about only 20 months old.*jb
1
 Pe96-040, the engine hood support latch failed . *ak *jb
08/15/19960
 Consumer was leaning over under the hood and it came down on his shoulder and back of neck, was not seriously injuried.*ak
 Pe96-040, the engine hood support latch failed . please describe . *ak
107/01/1994
 The hood support latch broke, do not hold hood in the up position. *ak
05/12/1995
 Failure on the engine hood support, the hood will not stay in the up position pe96-040. *ak
205/01/1992
 Engine hood latch support failure, the hood did not remain in the upright position when mechanical work was being performed. *ak *jb
08/10/1995103/01/1992
 Consumer had hood support failure . *ak
1
 Engine hood latch support failure.*ak
10/13/1996
 The hood on the vehcle will not stay up. the hood falls down which can really hurt someone. investigation (pe 96 040). *ak
206/01/1992
 When trying to open the hood, the hood didn't release .*ak whne cponsumer went to open hood, the hood lock release lever never came up, the hood is still locked unable to open hood.*jb
11/04/1996111/04/1996
 Engine compartment hood support failure, the hood will not stay in the up position, pe96-040. *ak *jb
11/05/1995
 Hood supports are not maintained in an open position and collapsed on owner's head. *ak
110/01/1992
 Engine hood latch mechanism failure, causing the hood to release from the upright position. *ak exhaust pipe replaced due to being noisy. *slc
09/04/1996103/24/1992
 While trying to keep the hood up the hood falls down. the hood will not stay up . (under investigation pe 96 040). *ak *jb
10/30/1996202/16/1992
 The hood on the vehicle will not stay up, it will fall down on someone.*ak when you lift up the hood it will not stay upright at all, consumer has contaced dealership and was told that is normal wear on the hood, consumer states hood has not been open no more that 20 times.*jb
10/01/1995101/04/1991
 Failure on the engine compartment hood support, the hood will not stay in the up position pe96-040. *ak *jb
05/05/1996112/01/1992
 Consumer is experiencing engine hood support failure, the hood does not stay in the open positoin. #pe96040. *ak *jb
01/15/19942
 Hood support latch failure; support failed to hold up hood, fell down on owner's head.*ak *jb
09/01/1996
 Failure on the hood support, the hood will not stay in the up position, pe96-040.
 Experienced engine hood hydraulic cylinder support rod failure, when hood won't stay up and abruptly falls down. *ak
 # pe96-040 the front hood support latch failed . please describe . *ak
2
 Engine hood latch support failure. *ak
06/01/1996
 Failure on the engine hood support, the engine hood will not stay in the up position pe96-040. *ak
10/26/1996
 Went to check under the engine hood and the hood fell on the consumer. please describe in detail. *ak
 Experienced engine hood hydraulic support rod failure, when hood won't stay up and descends on it's own. *ak
 Engine hood hydraulic support rod failure, hood won't stay up and descends on it's own. *ak
 Experienced engine hood hydraulic support rod failure, upon raising hood it abruptly falls. *ak
111/11/1991
 Engine hood support failure; the hood support will not hold the hood up. *ak
 Experienced intermittent engine hood hydraulic cylinder support rod failure when hood won't stay up and descends on it's own. *ak
 Experienced engine hood hydraulic cylinder support rod failure, when hood won't stay up and descends unexpectedly on it's own. *ak
1
 Consumer experiencing engine hood support failure. *ak *jb
202/01/1995
 The front hood support struts failed, hit consumer on the head on two different occasions. pe 96040. *ak*jb
 The engine hood support will not stay up when being serviced. please describe in detail. *ak
08/15/19961
 Engine hood support failure. the hood will not stay up. *ak
04/01/19961
 Failure on the engine compartment hood support, the hood will not stay in the up position, pe96-040. *ak *slc
08/23/19961
 Engine compartment hood support failure, the hood will not stay in the up position, pe96-040.*ak
08/18/1995105/30/1992
 Engine hood support broke . *ak
09/28/1996102/28/1992
 When the car was being serviced the engine hood support failed. *ak *slc
 Consumer is experiencing hood latch support failure. *ak
 Vehicle's front hood latches have become inoperative and failed. *ak
07/01/1994108/01/1992
 The front hood support failure . *ak
06/25/19961
 Hydraulic engine hood support failed, does not hold hood up, owner has to hold hood up manually*ak.
107/15/1992
 The engine hood does not stay up/hood has to be propped open with a stick or something similar. *ak *ak
06/01/199607/01/1992
 Hood latch assembly failure, hood won't open or close. *ak
05/15/19961005/01/1992
 The hood support latch fails, needs to use a stick to prop it up. *ak
09/01/1994103/14/1992
 The hood latch weak and hood would not stay up. *ak
06/15/1996108/01/1992
 Engine hood support failure, hood does not stay up, hood supported by stick, fortunately, no injuries.*ak
1
 Engine hood support failed, resulting in hood immediately slamming shut. *ak
08/08/1996101/29/1992
 Hood does not stay up, will drop back down while under it.*ak
 The engine hood support does not keep the engine hood up. please describe the problem
 The engine hood support does not hold the hood up. please describe in detail
 Engine hood latch failed, causing hood not to stay up. *ak
 Consumer is experiencing a problem with hood latch support failure, consumer states that this has been an existing problem for about a year.*ak
 Consumer is experiencing a problem with hodd latch support failure.
 Upon lifting engine hood, hydraulic cylinder support rod becomes inoperative, hood won't stay up. *ak
 Experienced hydraulic cylinder rod support failure, when lifting hood, it won't stay up, sometime descends down onto head.*ak
 Front hood support latch failure . please describe .*ak
 The hood support latch broke . please describe . *ak
08/29/1996
 Hood latch assembly faiilure, support rod will not properly hold the hood. *ak
06/01/1996
 Hood latch assembly failure, when opening the hood, the support rod will not hold the hood up properly. *ak
 You can open the hood but it wouldn't stay up. please describe .*ak
 Experienced failure in hood assembly support bracket which allows hood to fall on head, causing injury.*ak
02/15/19951
 During an accident hood latch failed, hood popped and bent backwards smashing windshield/rightm and left quarter panels. *ak
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
02/22/2000803/01/1998
 Trunk release will not work majority of time, driver's window stuck in down position, replaced radiator, brakes make groaning noise consistently, brakes wear out in less than 20k mi, door trim came loose as well as the carpeting
04/12/1996
 The trunk was opened and came down forcefully on the owners head and back, causing injury. please describe. *ak