Consumer Complaints


Fail datemilesoccurencesPurchase date
CHILD SEAT
03/01/1998
 I am unable to get a tether anchorage installed in my vehicle, and want to know how i can go about getting one and having it installed. toyota has told me they cannot sell me the part or have it installed, because the bolt is not approved by the us government. help please!*ak
 The extendable foot used to adjust the angle of the century smart fit plus infant seat has broken during normal use/installation. the plastic guides along which the foot moves up and down have been bent toward the rear of the infant seat base, allowing the foot to collapse and letting the seat-base combo settle to an improper angle. it appears that the act of tightening the seat belts across the base exerted enough pressure to bend the guides. the prduct was a century smart fit plus, ser. #4529, manufactured 4-21-98. this was discovered by, and is reported here by, officer mark bergin, alexandria va police department child seat safety cordinator, 703-838-4763
CHILD SEAT - RETRACTOR
08/05/199806/15/1997
 While traveling on highway 3-year old, who was seating in a car seat directly behind driver's seat, rapped rear shoulder belt around his neck with tension set, almost was choked by belt. police officer had to cut seat belt off son's neck with a knife.
CHILD SEAT - TETHER (STRAP) SECURES TOP OF CHILD SEAT TO VEHICLE
1
 Model graco 74038nm dated 10-11-01; was driving vehicle when it suddenly hydroplaned, spinned around and hit the guard rail. this caused the harness straps and the clip on the child seat to break apart and seperate. insurance company has totaled the vehicle. nlm