Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 03704 | 09/03/2004 | 10010021 | Engine bank 1 and bank 2 a/f and 02 identification. various toyota models. *tt | 11/03/2004 | |
| 00804 | 04/28/2004 | 10007098 | Malfunction indicator lamp on 1mz-fe engine misfire diagnostic trouble code (dtc) p0300, p0301, p0302, p0303, p0304, p0305 or p0306. *tt | 05/26/2004 | |
| EG00999 | 10/01/1999 | 610058 | Some 5s-fe equipped vehicles and california emission specification vehicles may exhibit a malfunction indicator light on diagnostic trouble code p1133. *tt | 04/14/2000 | |
| 020499 | 02/04/1999 | 605166 | Information regarding revised timing belt tension spring. *tt | 06/02/1999 | |
| 980603 | 06/03/1998 | 601330 | Charcoal canister assembly supply parts have been changed to simplify parts production and permit interchangeability with some models. *yc | 07/23/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| TC02002 | 01/30/2002 | 628696 | Special policy adjustment regarding vehicles experiencing engine oil gelling or sludge. *tt | 03/19/2002 | |
| EG00200 | 02/11/2000 | 610077 | Some california emission specification vehicles may exhibit a malfunction indicator light on with diagnostic trouble code p1133 present. *tt | 04/14/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| DP02004 | TOYOTA MOTOR NORTH AMERICA, INC. | 04/30/2002 | 06/20/2002 | ENGINE SEIZURE | ||
| Alleged that the engine seizure due to oil sludge | ||||||
| PE02079 | TOYOTA MOTOR NORTH AMERICA, INC. | 10/22/2002 | 03/18/2003 | ENGINE COMPARTMENT FIRE | ||
| Odi's data analysis found the fires rates to be consistently low and evenly distributed among six model years and six different engine configurations.odi examined a variety of root causes, those being detonation (resulting in oil pan puncture from connecting rod), starter fires, various fuel related fires, leaking oil filters, wiring issues, improper repairs and brake fluid leaks.none of the issues examined had reports that indicated a trend when normalized for populaton and exposure.see attached report for full details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 03/05/2012 | 134740 | ||
| Tl-the contact owns a 1998 toyota camry. the contact stated that the plastic radiator had become overheated and fractured. while driving 55 mph, the contact observed steam coming from the engine. the vehicle was taken to a local mechanic who noticed there was a cracked in the radiator. the manufacturer was notified of the failure who offered no assistance. the failure mileage was 134,740. kmj | |||
| 03/05/2012 | 134740 | ||
| Tl-the contact owns a 1998 toyota camry. the contact stated the radiator was cracked because it was made out of plastic and was overheating. the contact stated while driving 55 mph there was steam coming from the engine. the vehicle was taken to a mechanic shop who noticed there was a cracked in the radiator. they informed her it would cost $320 for repairs. the manufacturer was notified who offered no other assistance. the failure mileage was 134,740. mw | |||
| 10/10/2010 | 150000 | ||
| On 10/19/10 my 1998 toyota camry was on file under the hood. when i park the car at stater bros and went inside to buy grocess . i head the cashier say someone car is on fire. i ran out from the parking lots and i saw my car in smoke under the hood. fire department came and try to save my car. now my car is total gone. everything burn under the hood. i would never buy toyota camery again. due to complaint about this car. | |||
| 12/28/2009 | 89500 | 1 | |
| Toyota customer and owner with unfortunate problems with my car driven normally in the ordinary course of the day as an elder. the electrical system has failed, the oil leaks, the floormat interferes with the accelerator pedal and sticks, interfering with braking experienced recently on the ny-ct highway. i paid to repair the electrical failure and oil leaks and still the electrical system as indicated for example by the dashboard which is continuously lit up, i.e. is still not working properly. i wrote to toyota motor sales, u.s.a., inc. 19001 south western ave. dept. wc11 torrance, ca 90501 cc: nancy fein, vp customer service toyota motor sales usa inc., po box 10054 toldeo ohio 43682-4419. *tr | |||
| 08/18/2009 | 150000 | 1 | 08/31/1998 |
| Tl*the contact owns a 1998 toyota camry. while driving approximately 30 mph on normal conditions there was a loud noise inside the vehicle. there were no warning light indicators illuminated on the instrument panel. the driver stopped the vehicle and observed flames from underneath the hood. the front end of the vehicle exhibited damages with heavy smoke and flames. the fire department and police were notified. there were no personal injuries sustained. the vehicle was completely destroyed and towed to the contacts residence. the contact is aware of the safety risk. the failure and current mileages were 150,000. updated 09/18/09. *lj updated 09/18/09.*jb | |||
| 02/21/2008 | 147000 | 1 | |
| On 2/21/2008 i was driving on the freeway and my auto burst into flames. my auto is a 1998 toyota camry 4cyl. i received notification of a class action lawsuit about two years ago stating that toyota has an engine oil sludge defect on certain models. my auto is one of them. additionally the notification i received stated that i can take my auto into toyota to be repaired. over about two years i took my auto in with all the paper work/documents and each time toyota stonewalled me. also i just went into toyota for the same reason and with all the paper work on 2/14/2008 and again toyota told me they knew nothing about this and they would not do anything. i am very much lucky to have survived this incident on 2/21/2008. *tr | |||
| 06/16/2006 | 62670 | 1 | 01/14/2001 |
| 1998 camry, 4 cylinder, 62650 miles. while driving at around 50 mph speed, heard an unusual sound and smoke coming from under the hood, pulled over to the shoulder and found there was a hole in the lower half of the engine and the oil dip stick was sheared in to 2 pieces. mechanic told me that the engine threw a rod and put a hole. had to replace the engine with a refurbished one at a private shop. contacted the dealer service department and was told that since the car was out of warranty, toyota will not be replacing the engine and the least quote for repair was $4500.00 i bought the car used from a dealer in jan 2001 and have had regular service oil change and maintenance done on it. in feb 2006 had the 60k mile service done. in may 2002 had received a letter from toyota about possible gelling issue with engine oil. suspect the engine failure is a result of engine oil gelling. the failed engine may still be available at the shop, not sure. *jb | |||
| 12/16/2004 | 108000 | 1 | 09/04/1997 |
| My 1998 toyota camery always burned some oil.then at about 108000 miles it started burning oil at a rapid pace. i brought it in to toyota to have it looked at for the oil sludging problem ,which they know of.they said my engine is shot and i did not have the oil sludge problem, so they would not cover repairs.they said one reason i did not have this problem is because i changed oil every 3000 miles.*ak | |||
| 02/01/2004 | 87000 | 1 | 09/15/1998 |
| Engine sludge. not yet failed but inevitable if not repaired.*ak | |||
| 08/15/2003 | 77500 | ||
| Have noticed for the past couple of months that a lot of blue-black smoke coming from the exhuaust upon startup. i have found out that a lot of toyotas have had engine failure caused by oil sludge build-up. now i'm concerned that the engine may fail soon. i have had regular oil changes (some done by toyota dealership and some by myself). the toyota dealer in coos bay assured me that this was not a problem and only happens once in about 25,000 cars. the facts seem to be quite different. | |||
| 08/15/2003 | 123000 | ||
| The engine in my camry blew. the car was well maintained and running fine. the toyota dealership informed me that they couldn't find any oil sludging/gelling. however, they couldn't explain why the engine blew. all they could tell me is that a piston blew through the engine. since they claimed there was no oil sludging/gelling they refused to cover costs of repair. | |||
| 01/15/2003 | 62000 | ||
| I changed my oil and the attendent said the oil was gelling up. since that day foward my car burns 4quarts of oil in less than 200 miles i bought the car from the dealer less than a year in a half ago.(dec 22,2002). not one garage wants to repair my vechile they told me it was oil rings or valves but its due to the oil sludge. i called toyota dealership and they told me too bad that i had to pay for the dealer to take the head off and than let them determine if it indeed it is oil gelling. than toyota usa would look over my file to see if it would fix the problem very rude and univiting. | |||
| 02/15/2003 | 95000 | ||
| Driving the camry down the interstate when oil light came on. within 2-3 miles i was able to pull off and as i rolled into a gas station the engine began knocking. when towed to a toyota dealer they said the engine was ruined but claimed it wasn\'t related to the well-known oil sludge problem. the oil had been changed every 3000-5000 miles and neither leaked nor used oil. the dealer had no explanation why the engine would so suddenly be robbed on oil that it would throw a rod and be ruined. i have since learned the engine has given so many problems that toyota discontinued it (the 2.2 4liter). since i had to have a used engine put in (toyota wanted $5300!!) i have no assurance that this engine won\'t do exactly the same thing!! | |||
| 12/15/2002 | 0 | ||
| Engine failed due to oil sludging.dealer told me it is my fault do to infrequent oil changes.they say i need new engine.i repaired myself so it is drivable,but still has problems.some kind of knock and oil leak.i received letter stating toyota will back there product, but dealer still will not help. dealer is toyota on nicholasville. | |||
| 06/15/2003 | 98000 | ||
| My camry started acting funny. while leaving work to take my car to the toyota dealer, the engine started making noises so i pulled over, shut the car off and waited for the tow truck. this was wednesday june 25, 2003. on friday morning, my husband was notified that we needed a new engine because of "oil gelling" or "oil sludging" and it would be $3,500. i took all of the paperwork with a copy of the june 2002 toyota letter to my dealer to see if i would "qualify" for their support program. when i asked the service tech why the cars had not been recalled due to the extent of damage that could be caused and he told me it was only a small number of consumers. i have found that to be untrue. i would expect for toyota to pay for a new engine plus a comporable rental car until my car is fixed along with offering a extended or new warrenty sine the same problem seems to be reoccurring. | |||
| 12/15/2002 | 56000 | ||
| Engine had to be replaced due to oil gelling. | |||
| 10/15/2003 | 74954 | ||
| Engine blow up and blew rods, rod bars, crank, oil pump, rings, pistons, thrust washers, shims. | |||
| 10/15/2003 | 123000 | ||
| Currently experiencing oil sludge problem. my toyota dealership has not committed to taking care of the problem. we are currently still working with them to see if they will take care of the problem. | |||
| 05/15/2003 | 93613 | ||
| Engine failed due to oil gelling or sludge. | |||
| 05/15/2003 | 83000 | ||
| I experienced a text book case of what i have learned is the toyota sludge problem. i wanted to bring it in to my closest toyota dealer but was told that if i did not have proof of oil change every 3000 miles (manual suggests 7500) not to bother because had no leg to stand on and was basically screwed. | |||
| 1 | |||
| Engine check light came on while driving. dealership indicated that vehicle needed an air fuel reservoir sensor to correct the problem. potential of problem not yet identified. also, dealership indicated this is was a common problem with these vehicles. *ak | |||
| 12/30/2003 | 1 | ||
| While driving 70 mph the driver heard a loud noise which came from underneath the hood and smoke began to come inside the vehicle through the vents. the driver was able to pull over to the shoulder before the vehicle exploded. the driver did not sustain any injuries during this incident. the vehicle was totaled. *nm | |||
| 02/20/2003 | 190480 | ||
| The vehicle started smoking under the hood and then caught on fire. the vehicle was totaled. *nlm | |||
| Consumer called complaining about having problem with intermittently check engine light. (module sensor) dealer has inspected since 1998 and problem could no duplicate or correct the problem. please provide further information. ts | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 06/09/2004 | 58430 | 1 | 07/30/1998 |
| Without warning engine died at night while driving on a dual lane highway. pulled over to the side of the highway before car momentum died. would not restart and the engine check light was lit.*ak car was towed to a service repair station that evening. service station found the water pump failed resulting in the timing belt failure. belt and water pump replaced, timing reset, but failed to start. investigation revealed timing had slipped and cause was the crankshaft pulley key had sheared. that was replaced, timed again, and engine was back to normal. oldmobile parts not availiable.*ak | |||
| 08/01/1998 | 1 | 04/01/1998 | |
| Cooling system failed. | |||
| 08/14/1998 | |||
| Car stalled and overheated during traffic. when they took vehicle to the dealership, the dealer stated that the coolant leaked out of the overflow bottle. the consumer has replaced the bottle twice. the manufacturer has been contacted. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 01/03/2008 | 138000 | 10 | |
| Air induction hose on 1998 toyota camry le japan built is failing. the air induction hose from the air filter box that leads to the throtle body is cracking. and i have checked into this matter from reading user reviews of this year model car and im the only one who is experencing this issue. the car is still functional how ever it has a very diffucult time starting in the morning. *cn | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/13/2010 | 161000 | ||
| On may 13, 2010 approx 9:15 pm while driving a 1998 toyota camry le v6, car stalled/malfunctioned while being pulled over by chp which caused rear end collision spin out and 2 other car accidents, i have proof (video, photos, receipts, and service history) the car's throttle position sensor, idle speed control valve and or other systems caused the accident 626-967-3139 | |||
| 08/13/2009 | 119181 | 1 | |
| The balance shaft hit the oil pan and made a hole in the engine and the oil spread all over the engine that led to lot of smoke from the engine. *tr | |||
| 08/20/2007 | 172095 | 2 | |
| My daughter has 2 1998 toyota camrys both have had massive engine block failure by the front motor mount, one resulted in a fire under the hood. her first camry i helped her buy it used about 1 1/2 years ago (this car was actually titled in my name) and approximately 6 months ago while driving at highway speed the engine block came apart by the front motor mount spraying oil all over the engine compartment, which proceeded to catch on fire, luckily no one was hurt and the fire was contained under the hood. there was parts of the engine block, and bolts and oil scattered on the highway. that camry was not repairable. we found her another 1998 camry about two months ago and this one she bought all on her own and it is titled in her name. well a couple of days ago her new 1998 camry had massive engine block failure at the front motor mount in the same location as the other camry. there was no fire involved on this one. the police were called to both scenes, and the fire dept. was called on the first incident. this form does not have input for 2 vehicles. the second 1998 camry in my daughters name. we do still have possession of both vehicles and in the same condition as the day they stopped working. *tr | |||
| 10/23/2006 | 82000 | 1 | |
| Dt*: the contact stated while driving 60 mph on the highway, the engine blew. smoke came out of the engine compartment as the vehicle was driven off to the side of the highway. the vehicle was towed to an independent mechanic, where the inspection determined a lifter rod had fractured and blown out the bottom of the engine casing. the service dealer and manufacturer were notified. | |||
| 11/20/2006 | 1 | 11/20/2006 | |
| Blue smoke come from tail pipe after car sit for a few days and the front right strut or something on that side rattle. the date is when i first heard the noise but the previous owner heard the noise a year or two after purchase,she had the struts changed and the noise is still there. *nm | |||
| 09/02/2005 | 1 | ||
| The consumer received a letter from the manufacturer in may 2000 stating that his 1998 camry had the potential of oil gelling or sludging. *ts the letter also explained that this problem could be diagnosed by the presence of blue smoke or excessive oil consumption. the consumer vehicle didn't exhibit any signs of a problem when the letter was received. eventually the consumer started noticing smoke coming out of the tailpipe on startup and took the vehicle to the dealer. the letter was presented to the service manager. the dealer refused to diagnose the problem without the consumer paying a fee. the consumer refused to pay and the problem was never diagnose or fixed. the consumer contacted the manufacturer but they also stated that he had to pay the dealer for the diagnostic test. *nm | |||
| 11/05/2003 | 122000 | 06/29/1998 | |
| I brought my 98 camry into toyota city in mamaroneck, ny on 11/6/03 because of blue smoke that was coming out of the tail pipe. seals were replaced but there was still leaking of oil. on 6/2/04 the camry has more repairs done with gaskets and seals replaced but still there was oil leaking . i brought the car back to have the leak checked and i am always told there is no leak. i have smoke coming into the car from the engine area and put a quart of oil in every week. *nm | |||
| 01/01/1901 | 1 | ||
| Water pump burst and had to be replaced. in addition, consumer was awaiting a replacement part for the passenger side seat belt mechanism. *ph cc copy to nhtsa | |||
| 06/06/2004 | 93600 | 1 | 08/01/2001 |
| Owner driving vehicle, came to a stop, began to accelerate, engine blew a rod through the front of the engine block. vehicle caught fire and burnt beyond recognition within 15 minutes. vehicle investigation followed because the car was under warranty, build up of sludge from engine oil. company declined to fulfill warranty obligation because of the age and mileage on the car.*ak | |||
| 08/12/2004 | 3 | ||
| On a cold start, the idle air control valve failed. the car was taking to the dealer where the part was replaced. old part not available. *jb | |||
| 02/10/2004 | 1 | 07/06/2000 | |
| While driving my car, it turned off with no warning. i could not turn the car back on as i tried, the engine light went on. i notified the dealer. the dealer informed me that my engine had seized. my car is a 98 camary with 75000 miles which was purchased from the dealer and has had all service checkups from the dealer. the dealer informed me that it would cost me 4700 dollars to replace the engine and my warranty was up in july of 2003. i am wondering what is going on with toyota. my family has had six toyotas since 1988. this car and our last toyota camary have been horrible. the 2000 needed a brand new transmission and now this. in addition to this when i called the dealer they told me to purchase another car as if it was just that easy. i am a single mother who brought a toyota because of the supposed dependablity. i guess i was wrong. *jb | |||
| 12/18/2003 | 67000 | 1 | 07/27/2002 |
| The engine in my 1998 toyota camry threw a rod (#4) through the engine block. there were no warning signs, like abnormal engine noise or loss of power, before this catastrophic failure. the vehicle has 67000 miles and has had the oil changed within the manufacturer's recommended guidelines. also, the 45000 mile maintenance was performed at the toyota dealership. the local toyota management said that i did not posses sufficient maintenance records to support them paying for the replacement engine. i had the receipts from the oil changes. toyota corporation told me that they are not responsible for cars over 60000 miles. my complaint with the manufacturer is pending review.*ak | |||
| 11/25/2003 | 81000 | 1 | 08/06/1998 |
| While exiting interstate 75s, 5-year-old toyota camry made strange engine noises and later began smoking heavily. after smoke cleared, there was a hole in the engine. mechanic said that could be engine oil sludge problem and/or thrown rod. dealer completed 5-year-maintenance check on 8/28/03. *la | |||
| 11/22/2003 | 1 | ||
| The check engine light turns on and off randomly. i replaced gas cap and no help. *la | |||
| 08/09/2003 | 123000 | 1 | |
| The engine blew in my 1998 toyota camry. it had 12300 mileage and was well maintained with no prewarnings that there was any engine trouble. i had received a letter from toyota corporation months prior to the incident, warning of oil sludging/gelling problems with this car model. the letter stated that all repair costs would be covered for damages caused by oil sludging/gelling. the toyota mechanics informed me that the engine appeared clean - no oil sludging. but, they did not know why the engine blew. they informed me that the oil might have been low. however, i had just had an oil change performed two months prior to the incident and was not informed of an oil leak, nor did my oil indicator light ever come on. even though they couldn't explain what caused the engine to blow, they would not cover any costs of repair. *ak | |||
| 05/20/2003 | 83000 | 1 | 03/17/2001 |
| Experienced a text book case of what has become known as the toyota sludge engine problem. contacted toyota about spa program who referred me to the local dealer. he said unless i have documentation for an oil change every 3000 miles (manual says 7500) that toyota would not provide any financial assistance. said that i did not have a leg to stand on and i was screwed. once repairs are done and paid for i plan to submit a claim with all papers to toyota. | |||
| 04/20/2003 | 76000 | 1 | |
| The vehicle stalled without warning. *jb | |||
| 02/03/2003 | 95000 | 1 | 09/15/1997 |
| '98 toyota camry--oil light came on. within 2-3 miles i was able to pull into a service station and as i did so the engine suddenly began knocking. when towed to a toyota dealer he said the engine was gone out (ruined). this vehicle had had oil changed every 3000-5000 miles. dealer claimed this my engine had no signs of the well-known oil sludge problem common with this engine. i've since learned this engine had so many problems that it is no longer being used. what recourse is there for what appears to be a faulty design engine? my wrecker driver's father's '98 toyota camry's engine went out after only 2000! miles. | |||
| 01/26/2003 | 05/14/1998 | ||
| While driving, smoke started coming out from under the hood. after pulling over to the side of the road and turning off the engine, within 5-8 minutes the engine burst into flames. the car was a total loss. the insurance company did not determine the cause of this incident, although obvious potential causes, such as recent service to the engine, were ruled out (there had been no recent service). | |||
| 08/16/2002 | |||
| While driving at any speed engine light comes on. consumer can hear water in engine. this can result in a fire. dealer notified. *ak | |||
| 02/18/1999 | 1 | ||
| (35-w173-913) insured had just started vehicle when it began smoking and then caught on fire, claim states subrogation recovery against firestone for a bad oil filter that caused an engine fire. *jg | |||
| 05/09/2001 | 1 | ||
| There is a problem with the quaker state oil filter and the threads being the reason.*jb(claim#20-5365-973) | |||
| 10/07/2001 | 1 | ||
| There was a hole located in the front of the engine block in which oil sprayed onto the exhaust causing a fire.*jb(claim#32-v387-711) | |||
| 12/07/2001 | 1 | 03/18/1998 | |
| Right rear valve cap was replaced. *slc | |||
| 10/07/2001 | 1 | ||
| There was a hole located in the front of the engine block in which oil sprayed onto the exhaust causing a fire.*jb(claim#32-v387-711) | |||
| 05/09/2001 | 1 | ||
| There is a problem with the quaker state oil filter and the threads being the reason.*jb(claim#20-5365-973) | |||
| 12/07/2001 | 1 | 03/18/1998 | |
| Right rear valve cap was replaced. *slc | |||
| 01/08/2002 | 1 | 10/24/1997 | |
| Consumer heard a loud noise coming from the engine,the vehicle was taken to the dealer, the dealer noted that the timing belt had become loose and needed to be replaced.*ak *slc | |||
| 100 | 01/01/1999 | ||
| When making a sudden stop brakes will experience a longer stopping distance intermittently. dealer cannot determine defect. *ak dealer would make so called adjustments, however would not remedy the problem, a brake specialist detected brake problem, but could not find the exact problem, consumer feels brakes are unmatching parts or something along those lines that does not allow for repair, the dealer has adjusted rear brakes, replaced brake pads, machined rotors, replaced rear wheel cylinders. consumer states vehicle is too low to the ground, vehicle would scrape the ground while entering and exiting driveway that had a very small peak, dealer stated strusts were fine, consumer feels struts are defective. vehicle has a loud engine noise and idles high on a cold start, dealer adjusted the timing belt. left sun visor is loose, dealer tightened, visor mirrors were crackedm dealer replaced. air conditioner has an odor when in use. tires keep losing air, found tires were missing a valve stem. engine light illuminated, dealer replaced air fuel sensor, engine stalls at times when starting, deale replaced the iac valve. right headlamp is dim, dealer ordered new bulb assembly, bulb shorted. consumer contacted previous owner of vehicle who stated that there were many brake problem that the dealer could not fix, manufacturer told her that some of these vehicles were made with an ill fitting part that would eventually be recalled, previous owner had returned vehicle due to these brake problems, when current owner bought vehicle toyota hid the fact that vehicle was leased and that it had experienced these brake problems. *slc | |||
| 01/14/1998 | 1 | 12/30/1997 | |
| Valve body assembly installed due to check engine light illuminating. mjs | |||
| 06/17/1998 | 1 | 12/06/1997 | |
| Engine mount insulator failed. yh | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/10/2006 | 1 | 04/20/2005 | |
| I own a toyota camry 1998 model. the engine oil leaks non-stop. several months back i received a notice of class action settlement with the toyota company. it stated that all toyota camrys 1998 had an engine oil leak defect, and as per the class action settlement i could take my car to a toyota dealership and they would fix this problem at their cost. also, that if i had incurred any costs trying to have this problem fixed on my own, toyota will pay such costs to the owner. accordingly, i took my car to the dealership. they took the copy of the notice from me and informed me that it does not apply to my car. i was told that they could check and fix the problem, but i would have to pay for it. if this was the case, then why was i sent a notice in the first place to take my car to a dealership for the problem fix? this has been a very frustrating and embarrassing experience. this is my complaint, and i request help in getting this problem resolved. *jb | |||
| 12/08/2004 | 78012 | 1 | 09/13/1998 |
| We own a 1998 toyota camry vin #2t2bg22k9w0262597, and we are the original owners of this car. about a one and a half years ago, we replaced the idle speed control unit for approximately $400.00. the camry had problems starting when it is cold, and the hayward california toyota dealer wants to charge us another $400.00 to replace the same part that they replaced about 18 months ago. the part is a toyota manufacturing part, and it cost about $250.00. toyota has not recalled this part, and it should last longer than 18 months. i have talked with a number of auto repair shops, and they know that this part fails on the toyota carmy. i have filed a complaint with toyota corporation reference number #200411291978, but i do not feel toyota will address this problem. i have not heard from them, and i filed the complaint about two months ago. i am hoping that you will investigate this problem and let me know what you discover. your assistance is greatly appreciated.*ak | |||
| Consumer called complaining about having problems with the electrical system.also stated that while driving the vehicle the vehicle started slowing down then caught on fire. dealer was contacted and stated that the vehicle had 70000 miles and there were going to get the vehicle as soon as they could.ph | |||
| 09/16/2002 | 1 | 08/01/2098 | |
| While driving 65 mph on interstate 40 the engine seized due to oil gelation. mr | |||
| 10/06/2002 | 1 | ||
| While driving the vehicle engine stalled. dealer has been notified. please provide further information. *mr | |||
| 02/01/2001 | |||
| I am concerned why it is that toyota did not contact me with one of the letters telling me about engine gel until i contacted them about another engine failure that i had with another car. i have spoken with many that have the toyota's that fall under the engine gel campaign and they too have not received letters about this potential problem. i am understand that toyota headed off a recall by sending out these letters. i am telling you that there are a load of people that own these cars that know nothing about the impending damage to their engines. could you please look into this asap.*ak | |||
| 08/15/1999 | 1 | ||
| Claim number - 25-5305-204 - while driving, engine began to sputter and would not accelerate over 60 mph, vehicle began to smoke, consumer pulled to right shoulder, exited vehicle and smoke got intense, two minutes later, vehicle was engulfed in flames, vehicle was towed. *tt | |||
| 10/19/1999 | 1 | ||
| Claim number 32-v073-594 - as consumer was leaving mobile station to have vehicle service for an oil change, vehicle engine caught on fire; the oil filter was missing and it was not attached to engine prior to the fire, examination of the flame patterns revealed that the engine oil from the missing oil filter sprayed onto the engine pipe and ignited causing a fire. *tt | |||
| 04/01/2000 | 1 | ||
| (04-1215-119) insured's vehicle caught on fire under the hood, cause unknown. *jg | |||
| 02/18/1999 | 1 | ||
| (35-w173-913) insured had just started vehicle when it began smoking and then caught on fire, claim states subrogation recovery against firestone for a bad oil filter that caused an engine fire. *jg | |||
| 10/05/2000 | 1 | ||
| Insured tried to start vehicle but it wouldn't start, lifted hood and the engine was on fire, 01-6209-199. *jg | |||
| 10/01/2001 | 1 | ||
| Vehicle began making a clicking sound, then a bang sound, the insured stated the vehicle stalled, however was able to pull over and all of a sudden the vehicle began smoking and then burst into flames.*jb(claim#38-j786-430) | |||
| 07/16/2000 | 1 | ||
| Insured was driving and pulled into drive way, the vehicle started smoking, when she opened the hood and toward the back of the vehicle, it caught on fire. claim number 13-7008-586. *yh | |||
| 07/03/1999 | 1 | ||
| Insured stated that while tow truck was putting the vehicle on the flat bed the vehicle caught on fire and burned the tow truck, the cause of fire was a sjort circuit. claim number 75-a137-314. *yh | |||
| 01/18/1999 | 1 | ||
| While insured was driving vehicle caught on fire, toyota representative stated cause of fire was a loose oil filter claim # 30-v068-383. *yd | |||
| 04/28/2000 | 1 | ||
| While driving, the insured noticed heat being generated from the brakes, the insured then parked the vehicle in the driveway and the vehicle burst into flames. claim #05-4482-577.*yd | |||
| 10/01/2001 | 1 | ||
| Vehicle began making a clicking sound, then a bang sound, the insured stated the vehicle stalled, however was able to pull over and all of a sudden the vehicle began smoking and then burst into flames.*jb(claim#38-j786-430) | |||
| 04/13/2001 | 1 | 07/21/1998 | |
| The vehicle was installed with a non-toyota, after market engine which caused the engine to develop a sludge, resulting in the vehicle being immobile, the consumer is requesting that toyota honor the warranty and pay the cost to repair the vehicle's engine. nlm consumer is requesting some restitution for some of the repairs and for some of the monthly payments. *slc | |||
| 11/19/1998 | 2 | 12/13/1997 | |
| Engine stalled while at a stop light and while pulling into driveway, vehicle started right back up, consumer drove vehicle to dealer but they were unable to find anything wrong. *et | |||
| 04/01/1998 | |||
| No summary listed for above vehicle. *ak | |||
| 100 | 01/01/1999 | ||
| When making a sudden stop brakes will experience a longer stopping distance intermittently. dealer cannot determine defect. *ak dealer would make so called adjustments, however would not remedy the problem, a brake specialist detected brake problem, but could not find the exact problem, consumer feels brakes are unmatching parts or something along those lines that does not allow for repair, the dealer has adjusted rear brakes, replaced brake pads, machined rotors, replaced rear wheel cylinders. consumer states vehicle is too low to the ground, vehicle would scrape the ground while entering and exiting driveway that had a very small peak, dealer stated strusts were fine, consumer feels struts are defective. vehicle has a loud engine noise and idles high on a cold start, dealer adjusted the timing belt. left sun visor is loose, dealer tightened, visor mirrors were crackedm dealer replaced. air conditioner has an odor when in use. tires keep losing air, found tires were missing a valve stem. engine light illuminated, dealer replaced air fuel sensor, engine stalls at times when starting, deale replaced the iac valve. right headlamp is dim, dealer ordered new bulb assembly, bulb shorted. consumer contacted previous owner of vehicle who stated that there were many brake problem that the dealer could not fix, manufacturer told her that some of these vehicles were made with an ill fitting part that would eventually be recalled, previous owner had returned vehicle due to these brake problems, when current owner bought vehicle toyota hid the fact that vehicle was leased and that it had experienced these brake problems. *slc | |||
| 1 | 08/03/1998 | ||
| Engine makes noise. nm | |||
| 03/13/1998 | 5 | 12/01/1997 | |
| Engine malfunction comes on repeatedly inspite of 5 attempts to repair by dealer and manufacturer. *ak | |||
| 10/31/1998 | |||
| While driving the vehicle stalled without any warning, then the oil light came on and the engine caught on fire. cause unknown. please provide further details. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 10/09/2004 | 81446 | 1 | |
| Egr valve broken and vacuum switching valve not working. engine dies (sometimes totally dies and sometimes dies and starts after a moment) after taking exit from highways and sometimes on highways at 65 m/hr. steering gets locked (cannot turn) because engine dies out. fortunately didn't involve in major accidents because of this. however there were minor accidents with no damage to any property including my vehicle. problem resolved after replacing egr & vsv assemblies. very fortunate i didn't involve in any serious accidents as several times my vehicle stopped all of a sudden on highways at around 60 m/hr. *tr | |||
| 09/04/2005 | 79500 | 1 | 08/23/1999 |
| A problem with white smoke coming from exhaust when starting the car for the first time each day. burns off quickly but should not be doing this at all. dealer says the problem may be a valve lifter, but that this car is too new for that. car has 80,000 miles on it. concerned about smoke and fire or emissions problem. this car is rated for ca emissions and was made in japan. *jb | |||
| 02/05/2003 | 79000 | 0 | 03/08/2000 |
| I am experiencing a white smoke upon start up of vehicle, only in the morning coming out of the exaust pipe. i only have 79,000 miles on vehicle. | |||
| 05/19/2000 | 1 | 11/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 05/19/1999 | 1 | 12/30/1997 | |
| Fume smell inside vehicle, unable to identify failure. mjs | |||
| 10/15/1999 | 2 | 10/01/1999 | |
| Steering colunm pulls to right and vibrates at 70mph fumes from engine go through vents into car cause headaches and upset stomach. brakes squeak when stopping lound noise. *ak | |||
| 04/01/1998 | |||
| With the squeaks and cracking noises that comes from the suspension make you wonder. i have had a number of lube jobs on the front suspension. i have had the drivers seat track replaced because of to much movement... a rocking chair. the dealer finally supported me on the squeaky brakes with the unbearing feeling of that grind. the repair kit works. the camry has a great feel when driving a speed limit under 45mph, anything over that speed the car suspension doesn't handle well. my car pulls to the right most of the time. i thought it was the tires. i have had them rotated and balanced according the the maintenance schedules. the goodyear integerity's has to be replaced. all i got out of them is 32,000 miles. fuel is another thing i brought up at my last service. putting a lower grade 83 oxctain makes the car exhaust smell really bad. this started around 18,000 miles or so. now just not to get that smell, i'm using the highest grade possible 93 oxctain. other then that the car has been really go to me. my service advisor has worked really hard in getting my trust. he hasn't fail me yet. thanks, spencer | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 12/01/2002 | 98000 | 2 | |
| The check engine light was intermittent, and the emission valve(s) needed to be replaced. mr scc *jb | |||
| 11/06/1998 | 1 | 05/01/1998 | |
| A/f sensor failed. yh | |||
| 07/24/1998 | 1 | ||
| Oxygen sensor failure caused check engine light comes on and off sometimes it stays longer. yh | |||
| 1 | |||
| Charcoal cannister for smog controkl failed,cause engine light to illiminate. yh | |||
| 05/01/1998 | 2 | ||
| Replaced air fuel sensor and oxygen sensor twice. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 12/01/2002 | 98000 | 1 | |
| 1998 toyota camry emission related repairs. *mr engine light was intermittent. the vehicle was taken to the nearest dealer who stated the emissions valve needed to be replaced. the consumer received a letter from toyota in reference to reimbursement of emission related problems and was denied. the consumer was concerned because the part was located near the intake manifold. *scc *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 04/01/2005 | 70000 | 1 | 01/01/1998 |
| Dt: the steam seal valve is leaking oil to the chamber of the engine. the problem first started in april 2005. when the vehicle is cold and it is started there is smoke coming out of the tail pipe. the consumer is concerned that the vehicle may catch on fire. *ak | |||