Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/12/2005300001
 I reported this to complaints.com on 11/12/2005 but wanted to also submit it to you due to all of the news lately. in november 2005, my parents were driving their 1999 camry and pulling slowing into a parking spot. just as they were about to complete parking and only going less than a mile per hour, their car accelerated very fast, left the curb and crashed into a building. we asked about if sudden acceleration could be investigated at this time but were told it couldn't. the car was totaled. my mom was injured (blunt force trauma to her chest) but recovered fairly soon after. she did go to the er. my dad, who was driving, was ok but following the accident was stressed due to worry about my mom's injury and having their car totaled since he was sure he hadn't done anything wrong.. the airbag did not deploy. my dad is sure he did not hit the gas by mistake and my mom agrees that he didn't hit the gas either. *tr
01/24/200574500106/17/1999
 Complaint via e-mail. had learned that nhtsa investigated sudden acceleration in the 2002 and 2003 toyota camry. i experienced this effect recently with my 1999 camry. the incident took place inside the garage of my apartment building. although no injuries occurred, my car and another car suffered some body damage. i took the car to a toyota service center , but the technicians were unable to find anything that would explain the sudden acceleration. *ak the consumer was backing into his parking space when the vehicle suddenly lurched forward. the brakes did not slow the vehicle. the consumer hit a post, bounced of it and hit a parked vehicle. the air bag did not deploy. *sc
01/02/20051
 Consumer's vehicle was involved in a front impact collision at about 50 mph. upon impact, air bags did not deploy. consumer will contact manufacturer.*ak
06/22/20041600001
 While driving at 45 mph, another motorist pulled out in front of the consumer. the consumer t-boned the other motorist. the air bags failed to deploy upon impact. the consumer sustained a sternum and the passenger sustained severe back and neck injuries. *jb
12/11/20030208/11/1999
 On going problem with airbags and it's sensors coming on. was in the dealers on two occasions. a warning on bill that a possible re check will occur. *cb
1
 The vehicles air bag failed. *ak *nlm
1
 The vehicle was involved in an accident, and the air bags did not deploy, consumer was injured.*ak *jb
1
 While traveling 35 mph and as a result of a vehicle crash air bags did not deploy, resulting in injuries. please provide further information.*ak
11/02/19983
 Air bag light will come on and stay on, contacted dealer, and ealer tried to fix air bag, but the remedy did not work. second time consumer took it back to try to get it fixed. consumer has had vehicle in shop thrree times. contacted dealer. *ak
06/11/20021
 Consumer states that while driving the air bag light stays illuminated. cause unknown dealer notified.*jb
11/26/20001
 Consumer was involved in an accident where the vehicle was struck from the front and rear, however the airbags experienced no deployment. *slc
09/18/20001
 Vehicle was involved in an accident when there was a brake failure, dealer found the calipers to be defective and replaced the brake pads, rotors, and calipers, in the accident, the airbags experienced no deployment and the seatbelts did not work, passenger sustained injuries. *slc
07/08/19994
 Ongoing problem with air bag sensor light coming on. vehicle has been in / out of dealer's shop on four occasions, and problem is still unresolved, even after dealer replaced the air bag equipments on 5-26-00. feel free to provide further details. *ak
1
 No deployment of airbag in accident.
AIR BAGS - FRONTAL
04/03/20101553121
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 1999 toyota le v6 vin [xxx] my daughter was in a frontal impact accident with the vehicle. while i don't know the precise speed at the time of impact, the speed limit in that area is 35 miles per hour. i want an investigation as to why the airbags did not deploy. *tr
07/07/2008100000
 Tl*the contact owns a 1999 toyota camry. while driving approximately 20 mph, the contact crashed into the front end of another vehicle. the contact's vehicle was completely destroyed and none of the air bags deployed. he sustained moderate injuries to his neck and shoulders from the crash. the contact has a copy of the police report and pictures of the vehicle. the failure and current mileages were 100,000.
10/12/200588000111/18/1999
 Dt: the contact states while driving contact's son vehicle crashed. the left front tire blew out, and the vehicle crash. upon impact, the air bags did not deploy. , there was one injury in the crash. the front end of the car was totaled. . the vehicle is a 1999 toyota camary le. th is a police report was taken. the at this point, toyota has not been called. the mother did not have any of the information about the car that was in involved in the crash with her vehicle. the mother was enroute to the crash scene. *ak
09/24/200513000102/28/2005
 Dt: contact owns a 1999 toyota camry. vehicle was pulling into a little store. the contact went to pull into parking space when all of a sudden car accelerated and hit the building . police was called but because it was on private property they didn't have to take a report. passenger had to go to hospital after seat belt locked so tight that they checked her for internal injuries. body was bruised badly. upon impact, air bags did not deploy no fire reported. vehicle was totaled. *ak
09/09/2005108/18/2005
 Vehicle was hit in front by a another vehicle traveling approximately 60 mph and the air bags did not deploy, head, neck, back injuries occurred to driver and passenger. *jb
07/05/200567000105/15/2002
 Dt: the consumer's wife was driving when another vehicle pulled out in front of her, she then hit a utility pole and a fire hydrant with the front of vehicle. upon impact, the air bags failed to deploy. the officer on the scene as well as firemen, were surprised that the airbags did not deploy. they told consumer that he should notify someone. the consumer noticed the airbag light on prior to the accident. consumer said that nothing indicated that airbags or anything else should not be working correctly. no warning lights were on. consumer has not had any problem like this before.*ak
10/01/200361000101/04/1999
 Vehicle struck dear at 65 mph. upon impact, both air bags failed to deploy (crash destroyed the entire front of the car). no injuries reported. dealer was not notified at that time. *jb
10/01/2004650003
 While driving traction control at 65000 miles failed. the light illuminated on the dashboard. took vehicle to the mechanic, and he reset it. then, it happened again, light came on while consumer was driving. consumer bought the part; had it put on. within a month the air bag light illuminated on the dash. took the vehicle back to the mechanic they found that the air bag sensor module was defective. air bag on the passenger side was completely inoperable.*ak
08/25/20041
 While driving another vehicle veered into consumer's vehicle lane, consumer applied the brakes and pedal went to the floor, causing vehicle to collide into the guard rail and crash. upon impact, both frontal air bags did not deploy. driver sustained injuries. vehicle was towed to the dealer. *ak
01/21/2003400001
 While driving at 25 mph, the consumer fell asleep behind the wheel. the consumer lost control of the vehicle and struck another vehicle, then collided with a street light pole and subsequently the air bags did not deploy. the consumer broke her sternum and was hospitalized for a week. the consumer also had a grandson in the vehicle that broke two fingers in the accident. the police did arrive, but the consumer was not cited. the manufacturer and the dealer are aware of the problem. *jb
12/31/20021
 The vehicle was involved in a collision, and the front air bags failed to deploy. *mr *ts the driver was injured. *jb
06/08/20031
 When hit at 15mph in the front center of the vehicle air bags did not deploy. dealer notified. *ak
03/12/20031
 The vehicle hit a patch of black ice and went into a spin, the vehicle hit a highway sign, a fence, and then a tree, and the air bags failed to deploy, consumer suffered injuries. *jb
03/08/200373787101/23/2001
 My wife was driving down a busy four lane highway at 45 mph when the airbags deployed for no reason. she received first and second degree burns to her right hand from the chemicals in the airbag. she was able to keep control of the vehicle. toyota has been notified via e-mail, no response. *nlm
01/22/200351000102/02/1999
 Air bag failed to deploy
03/01/2002108/03/1999
 During an accident, air bags failed to deploy resulting in head and facial injuries to the driver, the vehicle was a total loss. nlm
04/16/2002103/01/2099
 Driver and passenger front airbags failed to deploy when camry hit another vehicle at an approximately 30 degree angle at an estimated 35 miles per hour. the passenger side front fender hit the driver's side front fender of the other car.*jb
04/24/2002111/01/2098
 Driver and passenger airbags did not deploy following frontal collision with another vehicle which totalled our vehicle. *ak
03/01/2002
 While driving at 45 mph consumer's vehicle ran into another vehicle that was stopped at a red light head-on. upon impact, none of frontal air bags deployed.
03/01/2002
 While traveling at 45 mph, another vehicle traveling in front of consumer's vehicle suddenly stopped. consumer rear ended other vehicle. none of the airbags deployed. please provide any further information.*ak
12/01/2001
 Vehicle was involved in a right side frontal collision , speed was not determined. upon impact, frontal air bags failed to deploy. feel free to provide any further information. *ak
12/31/2001105/30/1999
 In a frontal collision at 15-20 mph air bags did not deploy, causing injuries to driver and passenger. dealer has inspected vehicle and will repair it. *ak *jb
 While driving 20-25 mph had rearended another vehicle, and air bags did not deploy.*ak
09/13/2001110/01/1998
 Accelerator stuck , car shot forward, hitting townhouse on street. airbags did not deploy.*ak
08/02/2001105/01/1999
 I was driving sountbound with 2 other passengers, we were all belted in. a car in the northbound lane cut across traffic into our southbound lane at that time i had no where to move so i applied my brakes her car proceeded to accelerate to apprx 40-45 mph and hit us head on. we had injuries bruises, neck injuries and the worst a broken sternum. at know time did our airbags deploy during this accident. i have contacted toyota corporation and they said we were not hit hard enough for the airbags to deploy end of dicussion. toyota has given us the cold shoulder and more or less not to bother them about this. i would like to know how come if we were hit so hard the airbags did not deploy. the police at the scene along with others were also concerned about the airbags not deploying and also they informed not to get into the car because the airbags could deploy at any time. the autobody shop is also concerned with the airbags but toyota will not return their calls. if you could help in any way it would be greatly appreciated. thank you for your time, cyndy pitassi. *ak
05/30/2001
 While driving about 25 mph consumer hit edge of a bridge head-on. upon impact, neither airbag deployed.*ak
04/30/2001103/01/1999
 Driver seat broke into a reclining position during rear impact collision - after being pushed into two other vehicles, for front end impact, neither no airbag deployed - i am concerned that had the vehicle impacted me harder and come into the back seat a little more, the reclining driver seat would have resulted in severe head injuries if not worse.*ak
12/05/2000
 While traveling about 5-10 mph consumer was involved in a head-on collision,and air bags did not deploy. contacted manufacturer, and manufacturer gave consumer telephone number to their attorney. *ak
12/13/2000104/01/1999
 Consumer's vehicle was struck from rear at 50 mph, pushing vehicle into another vehcle in front. upon impact, neither air bar deployed. dealer has been contacted. *ak front and rear ends of th vehicle was considerably damage during the accident and passenger was injured. *yh
12/06/2000103/01/1999
 Vehicle was involved in an head-on collision at 25 mph. there was exstensive front end damage, but air bags did not deploy. toyota has been contacted.*ak *slc
11/11/2000
 When vehicle was totalled in a crash, hit on the passenger's side first, vehicle changed direction and hit a pole head-on. there was no deployment of frontal or side air bags. please provide any further information.*ak
06/24/2000105/01/1999
 Consumer was traveling about 30mph in a intersection and had the right away, another vehicle was turning and veered into consumer's vehicle. upon impact, dual airbags didn't go off. mechanic of a private station told her that there were bad sensors inside of airbags, and that was why airbags didn't go off.*ak
 Vehicle was in a front left side offset crash at 40 mph, and air bags did not deploy. dealer has been contacted. driver suffered a concussion, and some fractured ribs.*ak
06/01/2000
 Vehicle was involved in a frontal collision. upon impact, airbags did not deploy, resulting in minor injuries. manufacturer has been notified. *ak *ml
 While driving another vehicle was coming head-on, causing consumer's vehicle to run off the road and hit an tree head-on at 20 to 25 mph. upon impact, frontal airbags did not deploy. driver suffered injuries to back/neck and left shoulder. dealer has been contacted. *ak
04/22/2000
 While driving on city street and approaching a green light, another vehicle coming from the opposite direction was making left turn, and hit consumer's vehicle head-on, and neither airbag deployed. *ak
01/10/1999
 Vehicle rear ended another vehicle at approximately 45-50 mph, and both air bags failed to deploy. driver received whiplash in neck and lower back. dealer / manufacturer notified. provide further details. *ak
04/20/2000107/01/1999
 Airbags failed to deploy in a crash to destroyed the entire front of the car.
03/28/2000
 Vehicle struck a utility pole head-on at 50 mph. upon impact, both air bags failed to deploy. no injuries was reported. dealer was not notified at this time. feel free to provide addtional details. *ak
03/14/200005/01/1999
 Vehicle was involved in a frontal collision at 45mph, and the airbags did not deploy. also, seat belt did not retract, resulting in minor injuries. dealer and manufacturer have been notified. *ak
03/18/2000
 While driving west bound on 84 50mph in the middle lane, a 1989 honda impacted consumer's vehicle on front wheel on passenger's side, dragged vehicle into a concrete wall. upon impact, neither airbag deployed. contacted dealer . *ak *ml
02/18/20000
 While driving on the higway at about 70 mph consumer hydroplaned into a spin and hit a wall head-on, consumer was thrown from the wall into a tractor trailor. upon impact, air bags did not deploy. dealer said consumer did not hit hard enough. *ak
02/12/2000202/01/1999
 While making a turn at a light signal another driver ran a red light and hit the driver's side of the car at the left front air bag censor at about 50-57 mph. air bags did not deploy. *ak *ml
12/02/1999
 While driving 60 mph vehicle had a direct frontal impact. driver's and passenger's airbags did not deploy which did not protect the occupants in this crash. *ak
10/11/1999407/31/1999
 Consumer's wife was driving when she ran into the back of pickup truck and the airbags did not deploy, but the seat belts disconnected, causing the consumer's child to be thrown forward and hit her head. also wife's left upper arm was injured on steering wheel. *ak
10/18/1999
 While driving 30 mph vehicle had a frontal impact and driver's and passenger's airbags did not deploy, not protecting the occupant in this crash. no prior problems. manufacturer is not willing to inspect the vehicle. please provide further information. *ak
08/09/1999
 Was driving vehicle 350mph & had rearended another vehicle. upon impact, neither air bag deployed. air bag light remained on. informed by police that vehicle not driveable. *ak
07/03/1999
 Airbags didn't deploy during a collision. *ak
 While driving at approximately 45 mph vehicle was involved in head-on collision. upon impact, dual and side airbags did not deploy which could have resulted in injuries. *ak
05/20/1999
 While driving in a 50 mph zone attemping to change lanes, driver rear ended another vehicle that was stopped in the road. there was no deployment of the driver's or passenger's side air bag. the front of the vehicle was caved in, the windshield was broken, the passenger's side door and sun roof was buckled. the 1986 cadillac was totalled. please provide any further details.
02/12/1999
 Driver's and passenger's side airbags deployed while driving at 40mph without any reason. driver was knocked out, and the vehicle went over the divider and was hit by 2 other cars. dealer has vehicle. *ak
04/01/1999109/01/1998
 I was stopped waiting for a vehicle in front of me to make a left turn. i was hit in the rear by a 1996 nissan maxima traveling in excess of 40 mph. the impact pushed my camry into the rear of a 1989 ford in front of me. my camry made contact with the ford on my driver's side front directly near the airbag sensor in my front left bumper area. upon impact by the nissan in my rear, my driver's seat collapsed backward, causing me to slide forward underneath the dashboard and steering wheel. the seatbelt failed to properly tense up, causing me to injure my right knee and my abdomen. i was the only driver injured in this 3-car accident, but the extent of my injuries has not yet been determined. both the airbags in the 1996 nissan deployed properly, as well as the airbag in the 1989 ford, even though it was only hit from the rear by my camry. toyota usa has been notified of the incident, and has assured me they will inspect my vehicle this week. obviously, i believe strongly that the airbags should have deployed, and the seat should not have collapsed backward.
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
11/24/2004600001
 Horn not woking, need to replace steering pad assembly and order left air bag module. they stated due to horn, air bag will not work. electrical problem with airbag/horn. *ak
AIR BAGS - SIDE/WINDOW
10/17/2004700001
 After being struck on the side by a vehicle traveling approximately 45 mph the side impact air bag came out to the size of a small balloon, it did not deploy to full size. the vehicle was a total loss. *jb.
02/16/2004700001
 (1) the vehicle i was driving in was proceeding to make a left turn on a green traffic signal when other vehicle failed to obey red traffic signal thus striking my vehicle between the driver's side front and driver's side rear doors (b pillar). *ak (2) side airbag did not inflate contributing to more serious injuries sustained. (3) vehicle was totaled by insurance company. could not find contact information on manufacturer to make notifcation of defect.
11/11/2000
 When vehicle was totalled in a crash, hit on the passenger's side first, vehicle changed direction and hit a pole head-on. there was no deployment of frontal or side air bags. please provide any further information.*ak
04/30/1999
 Consumer encountered a front end collision which pushed the front hood back towards the windshield. both driver side/ passenger's side airbag's experieced no deployment during collision. passenger of the vehcile suffered a fractured sternum. *ak
05/20/1999
 While driving in a 50 mph zone attemping to change lanes, driver rear ended another vehicle that was stopped in the road. there was no deployment of the driver's or passenger's side air bag. the front of the vehicle was caved in, the windshield was broken, the passenger's side door and sun roof was buckled. the 1986 cadillac was totalled. please provide any further details.