Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/24/2009100000
 Tl* the contact owns a 2000 toyota camry. the contact stated that while driving 60 mph, she attempted to merge into the right lane. the vehicle began to bounce from off the ground and spin. the vehicle then flipped twice and crashed into a ditch. the air bags did not deploy. a police report was filed and the driver was taken to the hospital to treat injuries. the vehicle was destroyed. the failure and current mileages were 100,000.
10/24/2009100000
 Tl-the contact owns a 2000 toyota camry. the contact stated that while driving 60 mph, she attempted to merge into the right lane. the vehicle began to bounce from off the ground and spin. the vehicle then flipped twice and crashed into a ditch. the air bags did not deploy. a police report was filed and the driver was taken to the hospital to treat injuries. the vehicle was destroyed. the failure and current mileages were 100,000. sm.
10/24/2009100000
 Tl- the contact owns a 2000 toyota camry. the contact was in a crash. while driving approximately 60 mph on a dry day, the contact stated that in the attempt to merge into the right lane, the vehicle began to jump from off of the ground. the vehicle then began to spin and then flipped twice and ran into a ditch. the air bag(s) did not deploy. a police report was filed. the driver was injured and was taken to the hospital. the vehicle was destroyed. the failure and current mileage was 100,000. nw
05/28/2008450001
 May 28 2008, driver and 1 passenger killed in 2000 camry caused by seat belts and air bags and detached seats in a runaway toyota that lurched and became uncontrollable and hit a tree (going under 35mph). because driver wore a medic-alert bracelet saying, seizure disorder, all assumed this was the cause of the accident. drivers (me) life was recovered in emergency hospital, passenger had chest crushed by force of air bag and seat belts when seat broke loose., bled to death internally. i , the driver ,have a permate crushed larynx pain from broken chest bones and permanent smashed feet from seat breaking loose and me being shoved under the dashboard.. 48 hospital observation and weeks of follow up reported no seizures. blood tests showed no alcohol or drugs were involved. last previous seizure prior to the accident was some 5 years prior. i now have permanent leg and /foot damage and must walk with a walker and cannot wear regular shoes, nor can sit for more than 1 hour and has to sleep in a recliner due to the pain and inability to breath lying down in a bed. uses cane in apartment. lives alone (age 77) toyota claims refuses any responsibility because car insurer totaled car before toyota could inspect to see the used airbags, front seats blood and cut away seat belts to get persons into ambulances. front was too smashed to determine any steering issues. tires in great shape... 34 dvd photos and full police report available upon request. regardless of loss of car control. seat belts and air bags and seats breaking loose are the major issues of responsibility for 1 death and 1 permanent physically damaged driver. *tr updated 06/03/10*bf
10/24/2009100000
 Tl*the contact owned a 2000 toyota camry limited edition. while driving at speeds of 50 mph and attempting to change lanes on her left, the steering wheel began spinning uncontrollably. the engine revved loudly and as she depressed the brakes, the vehicle would not stop. the vehicle proceeded to accelerate on its own until it crashed into a ditch. the air bags did not deploy at the time of the crash. while in the ditch, the engine continued to idle and the tires burrowed into the ditch as it attempted to progress. the contact sustained injuries to her head, shoulders, upper back, hands, fingers, knees and neck. the vehicle was destroyed. there were no recalls for her year, make and model vehicle. the vehicle was destroyed. the failure mileage was over 100,000.
11/30/2007115000107/12/2000
 Tl*the contact owns a 2000 toyota camry. while driving approximately 35-40 mph, the contact crashed into the rear end of another vehicle. the vehicle was destroyed and none of the air bags deployed. the contact has pictures. the dealer was notified, but did not offer any assistance. the failure and current mileages were 115,000. updated 03-11-08 *bf
12/27/20072
 On dec. 27, 2007, i was driving my 2000 toyota camry, when my car was hit in the rear, causing me to swerve off the road, hitting a telephone pole head on at approximately 30 mph. my airbags failed to deploy, causing me to hit the steering wheel, resulting in a fractured sternum and 2 cracked ribs. *tr
11/30/2007115000106/13/2000
 Tl*the contact owns a 2000 toyota camry. the contact fell asleep at the wheel while driving at an unknown speed. she awakened once she crashed into another vehicle. the contact's head struck the steering wheel. she sustained injuries to her nose and head. the air bags failed to deploy. a police report was filed. the contact does not have a clear memory of the crash due to being medicated. the powertrain, vin, engine size, and number of cylinders were unavailable. the current and failure mileages were 115,000.
02/23/2006103/12/2004
 We were driving up highway 1 and without cause the air bags deployed. the air bags shattered my front windshield. *nm
11/02/20041
 My dad was on his way to work and he struck a 2000 pound bull, his air bag on his 2000 toyota camry did not deploy and his neck was broke which resulted to his death. *nm
05/01/2005110/19/2004
 The consumer stated the manufacturer should upgrade the air bags in the vehicle or disable them.
01/28/2005620001
 Consumer complained about a sudden acceleration problem. while driving at approximately 10 mph and approaching a traffic light the accelerator pedal stuck, causing the vehicle to accelerate without warning, and hitting a guard rail. upon impact, air bags failed to deploy. the vehicle was totaled. *ak
10/06/20041
 While driving consumer applied the brakes and pedal went to the floor. another vehicle crashed into consumer's vehicle head on. upon impact, both air bag did not deploy. the seat belt broke, causing it to hit the glass windshield. visor inside of the vehicle sheared off and fell onto of the driver head and caused a deep scar on top of the driver 's forehead. the driver was transported by ambulance to the hospital. the vehicle was towed to the dealer for inspection.
09/16/2001
 Due to poor design of air bag system, the driver bent the steering wheel with his chest. sensor installed to low on the vehicle
07/05/2001111/18/1999
 While driving 60mph on interstate vehicle started to vibrate, consumer took exit, and slowed down to 55 mph, applied brakes and vehicle started to vibrate more. anti- lock brakes locked up on right side first, causing vehicle to veer to right and vehicle to hit six inch concrete curbing, went through chain link fence and hit a tree.*ak air bags did not deploy and consumer was injured with many injuries, consumer took pictures and one shows the front drivers side mounting of the airbag sensor with the steel beam and bumper attachment bracket bent up showing the force of the impact, consumer is concerned that the air bags did not experience deployment. *slc
07/05/2001111/18/1999
 Vehicle hit a six inch concrete curbing, went through a chainlink fence, and hit a tree. upon impact, air bags didnot deploy. also, hit another tree on passenger side, and side air bags did not deploy.*ak while driving, vehicle began to vibrate, consumer applied brakes which locked up causing vehicle to veer to the right, consumer was injured in accident, consumer took photos of accident, one photo showed the front drivers side mounting of the airbag sensor with the steel beam and bumper attachment bracket bent up showing the force of the impact. *slc
07/05/2001111/18/1999
 Consumer was driving 50-55 mph when she felt a vibration, applied brakes, and brakes locked up. vehicle hit a 6 inch concrete curb, went through a fence, and hit a tree. branch of tree came through windshield, and hit consumer in face. consumer was 5 months pregnant. she had 18 stitches in her face, and chin was busted open. there were 4 skid marks on road, vehicle went sideways while braking, abs failed. vehicle was totalled. toyota still has not sent investigator out to look at vehicle. *ak consumer took photos of vehicles and one shows the front driver side mounting of the airbag sensor with the steel beam and bumper attachment bracket bent up showing the force of impact. *slc
07/05/2001111/18/1999
 While driving 50-55 mph brakes failed, vehicle hit a 6 inch concrete curb, went through a fence and hit a tree headon. upon impact, neither airbag deployed. tree branch went through windshield, and hit consumer in face requiring 18 stitches , and busted open chin. vehicle was totalled. *ak consumer applied brakes because a vibration was felt while driving, consumer took photos of accident and one shows the front drivers side mounting of the airbag sensor with the steel beam attachment bracket bent up showing the force of impact. *slc
06/16/20011
 While driving, rain started to fall and became very intense, consumer applied brakes to slightly slow down to let a truck pass, however consumer lost control, consumer hit a total of three vehicles and hit a concrete median barrier, consumer had purchased new front goodyear eagle hp, h speed rated, all season radial tires one month prior to this incident, tires were marked incorrectly causing incorrect installation, the tread facing direction was opposite to the tire rotation, which is what caused consumer to lose control, also in accident air bags did not experience deployment, tire size p205/65h15, not dot number give, consumer was injured in accident. *slc
AIR BAGS - FRONTAL
04/17/2009780001
 Accident occurred on 4/17/09 when i tried to put my 2000 toyota camry in the park position. the car took off hitting two walls, one car, one suv and then crash in a wall. at no time during the impact did the air bag deploy. the crash resulted with the steering wheel impacting my chest causing chest trauma and pain. this resulted in a hospital stay of 5 days and a hospital bill of $25,000. my vehicle was a 2000 toyota camry was completely damaged and written off by the insurance company. my major concern is with the impact of the accident and the damage created the air bag did not deploy to protect me from major injury. *tr
06/13/20081650001
 Accident was a head-on collision into a parked car at 35-40 miles per hour. car was a 2000 toyota camry. the air bag did not deploy. the car was totaled. only one person was in the car at the time of the accident. the air bag failure resulted in a back injury (likely a pulled ligament) to the driver. this toyota camry had only one owner; i purchased the car in 2000. the air bags have never previously been deployed. the car that was hit was a toyota corolla s. the car was pushed into another car in front of it; the air bags in the corolla did not deploy either. only one person was in this car; the driver of the corolla had whiplash from the accident. *tr
05/23/2008240001
 05-23-2008 at 5:35pm my car was severe damaged b/c of sa at near completed stop in the parking space-parking lot of po 90027 during daylight&normal weather cond.i am an original owner- 24,000miles. aaa replaced battery 04-17-08-circuit/amper recorded;all parts are original toyota. the parking lot po90027 is narrow u-turn,was parking at the entrance. halfway in the parking space=2' before the parking concrete guard=heard a pop sound,car flew over the parking guard&sidewalk curb into the brick wall of po,ricocheted&stopped 1'away. heavy white smoke came out from the hood at the windshield, deployed airbags w/terrible heat,windshield cracked at the airbags heat/touch points-a burn skin on my left arm through 2thick clothing,engine was running! pull out key,got out from car b/c expected exposion/fire.instantly 2postal empl.came out to help,checked po brick wall,asked my name-handled them my parcel w/prepaid postage-name/address.killing attempt was total 5-6'-not enough for the fatal force,my foot was pressing parking pedal,already w/unbuckled seatbelt-my right knee has only a bump-not fractured. 20'later my car half sitting on the sidewalk-smoke is gone, sml leak under hood/radiator? started car,w/withness slowly reversed it frm sidewalk/guard-car was conrolled fine despite of deployed airbags-pushed wipers/washer,drove back home/underground garage-1 mile w/2-3 stops. recalled that a week ago had sa w/out pressing pedal,happened on sunset blvd,got surprised w/high speed so slow down. both times the distance before sa was 1mile frm the start,time~5min.this is engine control malfunction.05-24-08 at 4 pm went to hollywood toyota-asked for service person in charge-referred to patrick.earlier rcvd toyota gel notice w/my vn,was told by patrick to have the body fixed first.after the bodyjob bring my car for the engine check $99/hourly pls help to fully investigate this accident-live in la w/heavy traffic.thanks god did not kill anybody.thank you for your cooperation. *tr
12/27/20071
 2000 toyota camry airbags failed to deploy in an accident. consumer states that her mother hit a telephone pole head on. she states that the doctor informed her that she would not be in the condition if the airbags would have deployed. *kb
07/08/2006112/01/2000
 I was riding in a 2000 toyota camry when the vehicle was rear-ended by a 3/4 tone truck carrying a trailer with lawn maintenance equipment. i experienced back injuries as did the driver. the complaint though, is that the front passenger seat, where i was sitting with my seat belt in use, did not withstand the collision. the upright portion of the seat was laying on top of the back seat after the impact. this contributed to the back and shoulder injuries i received. the toyota was not hit from the side so the failure of the seat was not the result of a direct impact. the seat simply came loose and failed to maintain its position as i was thrown forward and then back. after the accident and during the repair process, the body shop checked the seat and stated the locking mechanism is working properly however, the seat has not been right since the accident. it is not properly positioned. the impact was fairly substantial (up to $5000 in damage - trunk was crumpled and other damage) and the airbags did not deploy. just after the moment of impact, i looked over at my mother who was driving and watched in horror as she snapped over the steering wheel. i don't know if airbag deployment requires a head-on before the bags will deploy but this situation could have been much worse (initially i was afraid my mother's neck had fractured) and had my mother gone any further forward, the failure of the airbags to deploy would have resulted in a serious if not fatal injury. *nm
03/23/2004590001
 Vehicle hit a retainer wall. upon impact, the air bags failed to deploy. both the driver and the passenger sustained injuries. *ak....while driving consumer's daughter had a seizure and passed out with her foot on th accelerator. consumer attempted to put vehicle in park and turn off the ignition. took off sea tbelt, came into the driver's side and turned across traffic into aparking, lost garage where the vehicle struck a retaining wall. *ak
11/09/2004110/03/2000
 Consumer's vehicle was at a stop at a traffic light when all of a sudden another vehicle struck it in front. upon impact, airbags did not deploy. *ak
01/31/2004420001
 Consumer's vehicle was struck from the rear at approximately 40 mph. then, consumer's vehicle struck the vehicle in front. upon impact, air bags did not deploy, and driver's seat broke, tossing the consumer. *ak
08/05/200440200112/02/1999
 Driver's side air bag did not deploy in a big accident.*ak
08/04/2003
 While consumer's son was driving at 35 mph at 11pm and raining night applied brakes and lost control, vehicle hit a telephone pole and neither air bags deployed. *ak
05/16/200314209111/04/1999
 The consumer stated that when the vehicle was hit in the front center, the air bag did not deploy, and the seat belt broke. the dealer was notified. *ak the consumer had run into a pole and fled the scene. the police officer located the consumer and as he talked to him, the consumer seemed confused and disoriented and an ambulance was dispatched to the consumer's home where the officer found him. the consumer died from his injuries. *scc *jb
05/28/20031
 While driving the vehicle at 45mph was involved in a front collision and neither of the air bag deploy. *tt
01/09/2003460001
 While driving at 60-65mph, vehicle was involved in a frontal collision, and none of the air bags deployed upon impact. this resulted in the driver hitting his head on steering wheel. please provide more details.*jb
03/04/20021
 Driver's side air bag did not deploy during a crash.*ak *mj
10/01/2001
 At approximately 35mph t vehicle was hit head-on, caving in front end. upon impact, air bags didn't deploy, forcing consumer forward with enough impact to bend steering wheel.*ak
 While driving an accident occurred, vehicle was hit from behind. impact broke driver's seat in which the back laid horizontally. also, airbag did not deploy. please provide any further information. *ak
 Upon having electrical maintenance done, vehicle endured an accident, and air bags did not deploy. please provide any further information.*ak
09/06/2001
 While traveling approximately 35 to 40 mph vehicle was involved in a frontal crash and both frontal air bags failed to deploy. driver sustained muscular and skeletal injuries. also, steering column was bent due to crash forces. vehicle has not been examined to determine cause of failure of air bag deployment. please provide any additional information / attachments.*ak
07/10/20011
 Consumers wife was driving and pulled into a parking lot, and vehicle accelerated into a cement barrier surrounding a light post. she was traveling at approximately 20 to 25 mph, and both frontal air bags failed to deploy. no determination has been made as to why the air bags failed to function. driver experienced whiplash, and was seeking futher medical help for neck pain. *ak *yd
 Consumer was driving at approximately 35 mph when rearended another vehicle, but did not have time to apply brakes or slow down, dual airbag did not deploy, causing minor to moderate injuries. manufacturer will not send out an inspector to determine cause.*ak
07/05/2001111/18/1999
 Vehicle hit a six inch concrete curbing, went through a chainlink fence, and hit a tree. upon impact, air bags didnot deploy. also, hit another tree on passenger side, and side air bags did not deploy.*ak while driving, vehicle began to vibrate, consumer applied brakes which locked up causing vehicle to veer to the right, consumer was injured in accident, consumer took photos of accident, one photo showed the front drivers side mounting of the airbag sensor with the steel beam and bumper attachment bracket bent up showing the force of the impact. *slc
07/05/2001111/18/1999
 While driving 50-55 mph brakes failed, vehicle hit a 6 inch concrete curb, went through a fence and hit a tree headon. upon impact, neither airbag deployed. tree branch went through windshield, and hit consumer in face requiring 18 stitches , and busted open chin. vehicle was totalled. *ak consumer applied brakes because a vibration was felt while driving, consumer took photos of accident and one shows the front drivers side mounting of the airbag sensor with the steel beam attachment bracket bent up showing the force of impact. *slc
06/19/2001
 When driving consumer was involved in a direct frontal hit at 15mph. upon impact, air bags did not deploy, causing minor injuries to driver. please provide further details. *ak
02/21/2001
 Consumer was traveling 35-40mph and broadsided another vehicle, who ran through a stop sign. airbags did not deploy. vehicle belonged to hertz rent-a-car. manufacturer could only say it depended on impact of accident whether airbags deployed. *ak
01/01/20000
 Consumer was traveling about 65mph on highway when a dog ran in front of vehicle in traffic and she veered into another vehicle, causing an accident. consumer's head hit steering wheel, and she lost control, and went into an enbankment. vehicle fliiped twice. upon impact, dual airbags didn't deploy, and consumer suffered head injuries. *ak
 While traveling at 50-55 mph a tractor trailer hit consumer's vehicle, causing consumer to run off road, and hitting a wall. consumer head hit windshield. upon impact, air bags failed to deploy. please provide further information. *ak
11/06/20000
 While driving about 45 mph and coming to a stop sign stepped on brake pedal to stop, but vehicle did not stop, and crashedinto another vehicle. upon impact, air bags did not deploy, causing injuries to consumer.*ak
12/01/20000
 Consumer was traveling about 55mph on highway and was in traffic when another vehicle mad a sudden stop. she ran in back of him, and airbags failed to deploy. dealership was aware of problem.. *ak
11/28/20001
 Front collision, airbags did not deploy. toyota will not return consumer's calls. *ak
08/03/2000107/01/2000
 I was very suprised to see that when i did hit the car in front of me the air bags did not come out or deploy, our seatbelts did not lock. no one was hurt. god forbid this to happen again because i don't know if the air bags will come out the next time or that the seatbelt will lock up. i was going about 75 mph on interstate 45 between parker and crosstimbers, there was an accident that occured on the shoulder-i was in the left lane and all of a sudden everyone started braking. i felt i stopped in enough time. i slammed on the brakes and slid a great distance before hitting the minivan in front of me. a scratch on the black bumper is all that happened to the minivan. if i pressed on the brakes, why didn't the seat belts lock, why didn't the airbag come out? i don't know.
07/24/2000111/01/1999
 Vehicle rear ended a 1972 chevrolet el camino at an impact of 45 mph, air bags failed to deploy and 2 people were injured. *slc
10/13/1999
 On a main street while driving approximately 25-30 mph, a vehicle ahead of the consumer's vehicle had stopped to turn left and consumer rear ended the vehicle in front. upon impact, neither airbag deployed. driver's side automatic seat belt didn't lock*ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
01/20/20052500012005/11/2000
 Air bag light comes on at start up and stays on when weather gets cold. defect does not occur in summer. also if vehicle is warmed up or kept in a heated building or the weather is warm the air bag light does not come on at start up and stay on. dealer says must replace sensor. *jb
AIR BAGS - SIDE/WINDOW
07/05/2001111/18/1999
 Vehicle hit a six inch concrete curbing, went through a chainlink fence, and hit a tree. upon impact, air bags didnot deploy. also, hit another tree on passenger side, and side air bags did not deploy.*ak while driving, vehicle began to vibrate, consumer applied brakes which locked up causing vehicle to veer to the right, consumer was injured in accident, consumer took photos of accident, one photo showed the front drivers side mounting of the airbag sensor with the steel beam and bumper attachment bracket bent up showing the force of the impact. *slc