Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/21/2012
 Tl- the contact owns a 2001 toyota camry equipped with primewell ps830 tires, size: 205/65/15 (n/a). the contact stated that while driving 75 mph, the rear driver's side tire blew, causing the contact to lose control of the vehicle. the contact crashed into a cement pillar and was thrown to the other side of the bridge before crashing into a second cement pillar. the contact sustained a concussion and whiplash. the passenger sustained chest injuries. the vehicle was not inspected and was destroyed. the failure mileage was not available. the vin was not available. kmj
09/14/2011115000
 Tl* the contact owns a 2001 toyota camry equipped with michelin harmony 205/65/r15 tires. the contact stated that while driving 55 mph, the rear driver's side tire blew out. a spare tire was installed as a replacement. approximately one month later, the same failure occurred on the rear passenger side tire. the vehicle was not taken to have the failures diagnosed or repaired. the manufacturer was not made aware of the failures. the failure mileage on the tires was approximately 10,000. the vehicle failure mileage was 115,000.
09/14/2011115000
 Tl- the contact owns a 2001 toyota camry equipped with michelin harmony 205/65/r15 (n/a) tires. the contact stated that while driving 55 mph, the rear driver's side tire blew out. a spare tire was installed as a replacement. approximately one month later, the same failure occurred on the rear passenger side tire. the vehicle was not taken to have the failures diagnosed or repaired. the manufacturer was not made aware of the failures. the failure mileage on the tires was approximately 10,000. the vehicle failure mileage was 115,000. kmj
09/14/2011115000
 Tl-the contact owns a 2001 toyota camry equipped with michelin harmony 205/65/r15 tires. the contact stated that while driving 55 mph, the rear driver's side tire blew out. a spare tire was installed as a replacement. approximately one month later, the same failure occurred on the rear passenger side tire. the vehicle was not taken to have the failures diagnosed or repaired. the manufacturer was not made aware of the failures. the failure mileage on the tires was approximately 10,000. sm.
07/16/20081
 Drove car on interstate & when reached approx. 60 mph, felt vibration & a shuddering; prepared to pull over but before i could do so, the right front tire exploded, as i literally watched my right front end come apart before my eyes; could hardly control steering but managed to pull off road to safety. after i had stopped, i got out & saw the whole tread of the tire in the road, along with parts of my car all over the place. i could have been killed! i called my husband who put spare tire on & i slowly drove it home & car died repeatedly during the drive we used battery cables to jumpstart, over & over again until we got it home & parked it. the next day the car would not start at all. i had the car towed (out of pocket) to local dealers service dept. (b'ham, al). service man had to replace entire engine harness due to the harness being ripped out through the right front head light/pass front fender (about 3 feet ripped off). service manager said he had never seen anything like this & that i should report it & try to have tire company pay for damages, etc. engine harness destroyed, estimated cost $1890.50 to repair (not including body work which is estimated to be anywhere from another $1,500 to $2,000 in damages). the fender, front headlight and bumper will have to be replaced completely. i've made some arrangements to go ahead & get vehicle running, paying the costs of $1890.50 to get the car running again; again out of my own pocket. i can supply your office with a copy of the service manager's estimate & analogy of what happened to cause damages. i don't have the money to get vehicle completely restored & feel all damages should be reimbursed due to the faulty tire. needless to say, i'm lucky to be alive since i could hardly control the car when it happened. thank god the other drivers on the road saw me or it could have caused a multiple car accident, as many cars were traveling all lanes. i was in the middle lane & had to cross over the right lane to exit. *tr
07/20/200749600106/26/2006
 We purchased a used (about 43,000 miles) 2001 toyota camry le ) at the end of june 2006. every thing works fine since we purchased it. the previous owner is a friend of mine, who always did regular maintenance and oil changes in toyota dealer and left all maintenance records to me. after we got the car, we had changed brand new tires, new brakes, replaced driver side auto window motor, and also done oil changes regularly. on june 11, 2007, i took my camry to mechanic to do oil and brake changes. no problem was reported. the total mileage on that car was less than 49,600 miles at that time. on friday, july 20, 2007, at 11:00 am, my wife drove kids from home to local library for about 7 minutes. after parking in the library parking lot, walking into library, a few minutes later, the librarian announced and asked the owner of camry with the specific plate number to go to front lobby. however, the librarian did not state the reason. my wife thought she parked well without any violation, so she did not pay too much attention to the first announcement. after librarian's second announcement, my wife felt that the plate number sounded familiar, so she went to front lobby to check out what's happening. when my wife got out to the parking lot, she saw police car and fire truck, and her car was burned out. all of the parts inside the engine cover were all melted. the fire also damaged the right front panel of the car parked next to my camry. i asked my mechanic to tow my car to his repair shop and checked my car. he told me that this car is not repairable and is totaled. i had contacted toyota corporate office customer experience center regarding my camry engine fire since july 23, 2007. the case manager - sandra told me that she would send my case to toyota's claim department and someone will contact me to investigate my car. however, it had been two weeks since my first contact with toyota, i had not received phone call from toyota claim department. *tr
06/01/20074
 The local dealer, the good guys admitted that the legend el dorado tire was defective ever since they moved the manufacturing to china. however, you will see denial from the email below from treadway corp. mr.edmonston , i don't know what you talking about , and the information does not line up with any of our codes. the legend line your refer to has not had a problem with the line or that size. i will try to contact goodguys to see what their memory is regarding your situation ! steve edmonston 06/23/2007 02:44 pm to: cc: subject: defective tires your legend # 0220814 tires are defective. i had to replace three of the four i bought from the good guys tire with less than 20,000 miles on them. then i again replaced all four of them as the tread separation and car wobble continued. size p205/65r15. i purchased them under pressure from the good guys as good tires for less money. i have now spent over twice the amount and went to michelin tires out of frustration with the tires and the good guys. i called your corporate office early on and was told there was no problem with the tires, yet three other tire center have confirmed they were defective. *tr
12/02/2004206/20/2001
 I have a 2001 toyota camry that i bought new.at present the car has just 20,000 miles on the odometer. the car came equipped with general hp 400 a/s tires. at present the tires have approximately 3/16 tread depth.my complaints are: 1. while driving on a wet blacktop road at about 30 mph , i gently applied the brakes for a changing traffic signal.at that time the tires lost traction and the car slid into the intersection. this occurred dec. 2004. 2.while starting from a stop sign on a slight upgrade,the tires lost traction and spun. this occurred jul 2005. i am to the point where i feel the car is unsafe to drive in the rain or even on wet pavement. do you have any similar complaints with these tires ?
08/15/200328500
 Tires skided on wet road and when checked i was told i would have to replace one or more of the tires. i rotate my tires every 5,000 miles and have had them balanced at least one time. these are the original tires shipped with the vehicle. i can't believe they would fail in less than 30,000 miles.
06/28/2003180002
 Clutch failure on 2001 toyota camry ce.*mr toyota would not cover the repairs, the consumer was informed by toyota that the vehicle was being used a race car which caused the clutch to fail and the tires to wear out. *cb *jb
12/28/200347000406/28/2001
 Premature tire faillure. i recently had to replace my tires on a 2001 toyota camary. the car has 47000 miles on it. the tire dealer indicated that he had experienced thsi problem on several occasions. other customers had similar complaints involving several brands of tires. he indicated that there was premature outer edge wear indicating a possible specification problem.
07/05/200321000106/14/2001
 My 2001 toyota camry le skidded and went out of control in wet weather. the tire had only about 20,000 miles in it at that time. we have e bridgestone potenza tires in that car.
1
 The vehicle fishtailed on a gentle snow covered curve. the dealer later discovered that the vehicle loss rear tire grip which caused the vehicle to fish tail. ph *nlm
12/24/200213001
 The tires experienced premature wear. *jb
103/21/2001
 Tire experienced premature wear. scc *nlm
02/12/2003387591
 The rear tire blew out, when the rear tire was to be changed, it was discovered the spare tire was not compatible for the vehicle.*jb
210/01/2001
 This vehicle has a tendency to sway or oversteer when going around corners. this vehicle is equipped with general hp 400 a/s tires, dot number acur 3hu 5200 dx 67614 33712. the manual calls for pressure of 29 psi front and rear. the sway is very pronounced at this low pressure. a suggestion from the toyota garage and tire dealer was to increase the tire pressure to 34 psi. with the tires inflated to 34 psi it is now very unstable when driving in gusty winds. consumer feels this is either a tire problem or something dealing with the suspension. *jg
07/17/2002102/01/2001
 Tires totally came apart where sidewall and tread meet while driving at highway speed. these tires seemed defective when new and were reported to manufacturer and examined by dealer. both said they were ok, but obviously they were wrong! car sustained damage to passenger door, but fortunately no one was injured.*ak
07/31/20011
 Consumer stated she had problems keeping air in tires, until finally one day while driving there was a slight thumping noise, vehicle was taken into dealership to have the tires checked and the tire pressure was low, the tires were then rotated and balanced, consumer was informed that the tires were very worn and needed to be replaced. (continental tires)*jb
TIRES - SIDEWALL
06/06/200426000108/09/2001
 Front tyre on my toyota camery blew up while driving , there is only 26000 miles on the car and i bought it from frankfort kentucky glen sp? toyota summer of 2001.*ak
10/12/20021962104/30/2001
 I have a safety concern with my 2001 toyota camry purchased through ira toyota in danvers mass. the tires pulled to rhe left and squealed going around corners. i kept checking tire pressure to see if that was the cause, no. in october i took the car in to have the tires rotated at dube toyota in dover, nh. the car had a little over 19,000 miles on it. i was asked into the service area to look at the tires because they were very worn. the front tires were very worn on both the inside and outside edges, the cording was visible. the rear tires were worn evenly. started the complaint process with ira toyota. the service manager at bill dube talked with the district representative about financial assistance in replacing the tires. i replaced the front tires immediately. had alignment checked. called toyota customer service and spoke with christina woods who initiated my claim/complaint i called again after a couple of weeks and spoke to another person, was told to send in all my work orders/paid receipts and they would reimburse us for four new tires and the wheel alignment. i had the rear tires replaced. district representative said he could reimburse us for two tires. when he was informed that toyota customer service said they would pay for all four he apparently became livid, called toyota to complain because they had usurped his authority. neither party will now reimburse us for any tires. my concern at this time is the safety issue. during many conversations with toyota and the dealer they told me that this is a common occurrence with camrys. the tires are manufactured with very soft sidewalls (reason for the squealing) to improve ride. the sidewalls collapse on corners causing excessive wear, especially on the edges. if they are now using inferior tires where else have they cut corners or used inferior material that might well affect the safety of the vehicle. trying to warn everyone i can about the potential safety problems.
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
02/12/2003387591
 The rear tire blew out, when the rear tire was to be changed, it was discovered the spare tire was not compatible for the vehicle.*jb
TIRES - TREAD/BELT
06/21/2009135890102/01/2007
 Tl*the contact owns a 2001 toyota camry. the vehicle has cornell tires, size p/205/65/r15 (na). while driving approximately 70 mph, the contact heard a loud noise coming from the front end of the vehicle. shortly after the noise, the front passenger tread separated from the tire without warning. the contact still has possession of the tires. the failure and current mileages were 135,890. updated 07/08/09. *lj the tread from the tire damaged the vehicle. updated 07/08/09.**jb
06/13/200550000701/27/2005
 Dt: the tires on the vehicle have bulged. every time this has occurred consumer had taken it to dealer to be replaced. driver's side front had to be replaced three times. also, passenger's side front tire had to be replaced. the replacement for the passenger side front experienced tread separation. the driver side rear tire has been replaced twice. the rear passenger side tire has had no problems as of yet. all tires were purchased brand new. there was no road construction or rain when the problems occurred. each time when this occurred consumer was driving on city streets. the average temperature was around 85 degrees or less. there were no accidents. the manufacture of all the tires was goodyear tire & rubber, size p205/65r15 rs standard. all tire were being replaced free of charge under warranty. all the replacement tires were purchased from discount tires 7401 west lake mead boulevard las vegas, nv 89128 702-636-2160 or at 4840 south jones boulevard las vegas, nv 89103 702-362-2995. *ak
05/13/20030
 2001 toyota camry all four bridgestone potenza tires have worn down and there is only 25,500 miles on them. *nlm
12/14/20011
 General, hp 400, p205/65r15, original equipment on a 2001, toyota, camry with 7000 miles. passenger front tire had a tread separation at 25-30 mph, no injuries.*ak dot number acur3hu3400. *jb