Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||||||||||||
| 04V346000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 10/22/2001 to 02/10/2004 | V (Vehicle) | 128316 | 08/06/2004 | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 07/13/2004 | 07/19/2004 | |||||||
| Defect Summary | On certain vehicles equipped with curtain shield air bags (csa), one or both of the curtain air bags may be twisted near the inflator due to improper assembly. | |||||||||||||||
| Consequence Summary | If this occurs, the csa may not deploy rapidly enough when activated in a side impact collision. this may result in failure to provide the intended head protection, increasing the risk of injury. | |||||||||||||||
| Corrective Summary | Dealers will inspect the csas and replace the air bag assembly if necessary. the recall began on august 6, 2004. owners should contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/01/2009 | 30000 | 1 | |
| I noticed a slight swelling in the area around the passenger side air bag seam. i looked down into the crevice and saw a slight separation. i didn't pay it no mind at the time. today, the seam split has grown to three inches. i'm concerned that the air bag might deploy and injure a passenger. *tr | |||
| 01/01/2009 | 30000 | ||
| I noticed a slight swelling in the area around the passenger side air bag seam. i looked down into the crevice and saw a slight separation. i didn't pay it no mind at the time. today, the seam split has grown to three inches. i'm concerned that the air bag might deploy and injure a passenger. | |||
| 09/28/2012 | 109500 | 1 | |
| A large gap developed between passenger side airbag cover and the dash board. inside the gap, a yellow cover, possible airbag, can be seen. no accident involved. *tr | |||
| 09/28/2012 | 109500 | ||
| A large gap developed between passenger side airbag cover and the dash board. inside the gap, a yellow cover, possible airbag, can be seen. no accident involved. | |||
| 09/07/2012 | 99000 | 1 | |
| I am making this report for my mother, who was involved in an accident in which she hit the back of another vehicle. she was going approximately 40-45 mph and ran into a stopped vehicle. the airbag in her vehicle did not engage in the collision. thank god the seat belt worked. i am filing this report with her name and personal information, except the email address is mine, as she doesn't use email. *tr | |||
| 09/07/2012 | 99000 | ||
| I am making this report for my mother, who was involved in an accident in which she hit the back of another vehicle. she was going approximately 40-45 mph and ran into a stopped vehicle. the airbag in her vehicle did not engage in the collision. thank god the seat belt worked. i am filing this report with her name and personal information, except the email address is mine, as she doesn't use email. | |||
| 07/23/2012 | 83000 | ||
| Tl* the contact owns a 2003 toyota camry. the contact stated that while driving 60 mph, she noticed that the air bag warning light was illuminated on the instrument panel. both frontal air bags then deployed erroneously. the contact sustained minor burns to the arms and neck as a result of the air bag deployment. the vehicle was towed to her home and was not taken to the dealer for inspection or repairs. the manufacturer was not contacted. the failure and the current mileage was 83,000. | |||
| 07/23/2012 | 83000 | ||
| Tl- the contact owns a 2003 toyota camry. the contact stated that while driving 60 mph, she noticed that the air bag warning light was illuminated on the instrument panel. both frontal air bags then deployed erroneously. the contact sustained minor burns to the arms and neck as a result of the air bag deployment. the vehicle was towed to her home and was not taken to the dealer for inspection or repairs. the manufacturer was not contacted. the failure and the current mileage was 83,000. kmj | |||
| 07/23/2012 | 83000 | ||
| Tl- the contact owns a 2003 toyota camry. the contact stated while driving 60 mph when she notice that the air bag warning light illuminated on the instrument panel. than both frontal air bags deployed. she was able to pull over on the side of the road. she had minor burns on her arms and neck. the vehicle was towed to her home. the vehicle was not taken to the dealer. the manufacturer was not contacted. the failure and the current mileage was 83,000.jp | |||
| 03/01/2010 | 98000 | ||
| Tl*the contact owns a 2003 toyota camry. while driving at approximately 60 mph, the vehicle was involved in a crash but the air bags did not deploy. the contact was injured and a police report was filed. the vehicle was totaled. the contact stated that the air bag indicator light illuminated on the instrument panel during the crash and a repair shop informed the contact that undercarriage damage prevented the air bags from deploying. the current and failure mileages were approximately 98,000. | |||
| 02/27/2010 | 1 | ||
| The accident occurred on the 5 freeway going from northern california to southern california, on the grapevine. it was rainy out and during the time of the incident the rain was just softening up. in the far left lane i driven my vehicle at about 55 - 60mph, speed limit was at 65mph. i begin to slow down, and while doing so the car begins to swerve and not react to my brakes. it then turns out to the next lane and begins spinning about 4 times while i pull up the emergency brakes. no car collision happened, but it was headed straight towards the guard rail, where it then hit the left front of the car and then the side left of the car and back left of the car. the car finally braked, with damage to the front, side left, and back of vehicle, blown out both back tires, wouldn't turn on, & no air bags deployed. the accident caused damaged to the vehicle and cracked pavement as well as moved guard reel affected area about a foot in. passenger had head, neck and back injuries, nothing to serious, just enough to get checked up and sent to the hospital. i believe the speed of the car should have caused the air bags to deploy. its a 2003 toyota camry, i've been the owner for about a year and a half, no accidents prior to this one. *tr | |||
| 01/12/2010 | 52000 | 1 | |
| On january 12, 2010, i had my 2003 camry detailed (washed inside and out-including the carpet)at a car wash. i proceeded to a nearby mall,where i stopped briefly at a store. upon exiting the parking lot, i made a full stop at the stop sign. i then proceeded to go by stepping on the accelerator. at this point the car suddenly accelerated to a high speed, and i was not able to stop it, even though i was pressing on the brake. the car went across 3 lanes & up, over, and down a median,continued to go across another 3 lanes and finally came to rest after hitting a tree on another median. to the best of my knowledge, the accelerator became stuck in the down position, and pushing down on the brake to the left of it did not help, nor did the steering wheel turn as i was trying to avoid hitting the tree. also, please be aware that my front air bag did not deploy. at the time, i had no visible signs of injury, but injuries became apparent soon after, and can be verified by a doctor. a police report is available, if needed. the vehicle was towed to a collision shop, waiting to be repaired. a claim was filed with toyota manufacturing. the failure mileage was about 52,000. *jb | |||
| 11/01/2007 | 32000 | 1 | 12/16/2003 |
| Tl*the contact owns a 2003 toyota camry. while driving 65 mph, the contact lost control of the vehicle when another motorist cut the consumer off. the consumer could not regain control due to the wind and rain. the vehicle struck the median and was destroyed. the air bags failed to deploy. the police department and paramedic's arrived at the scene. a police report was filed. three occupants sustained head and neck injuries. the current and failure mileages were 32,000. updated 12-12-07. *kb | |||
| 10/05/2007 | 41000 | 1 | 01/13/2007 |
| Tl*the contact owns a 2003 toyota camry. the contact stated that the vehicle accelerated at an unknown speed without warning when the gear was shifted into drive. as a result, the vehicle traveled approximately 200 yards and then crashed into a wall. the contact stated that the accelerator pedal stuck and she was unable to depress the brake pedal. the air bag failed to deploy. nhtsa campaign id number 04v346000 (air bags: side/window) was referenced. a police report was filed. the insurance inspector felt that the electrical system caused the failure. as of october 25, 2007, the manufacturer had not inspected the vehicle. the current and failure mileages were 41,000. see 10209036 also. *dsy. updated 01/11/08. *lj | |||
| 08/25/2007 | 58500 | 1 | |
| Tl*the contact owns a 2003 toyota camry. while pulling into a parking space between 3-5 mph, the engine began to rev. the vehicle surged forward when the contact applied more pressure to the brake pedal. the vehicle crashed into a concrete wall and the air bags failed to deploy. her knees were badly bruised. the hood and front bumper were damaged, but the majority of the damage was on the passenger side of the vehicle. the side panels were moved and misaligned, which impacts the opening and closing of the doors. the purchase date was unknown. the current and failure mileages were 58,500. | |||
| 06/24/2007 | 1 | 09/30/2003 | |
| My passenger side air bag cover looks like is coming apart. i see a good gap between the cover and the dash-board. inside the airbag cover, i can see a yellow plastic sheet kind of material. i am worried whether it will affect the performance of the airbag or whether if dust or something gets in , it will create problem on its functionality. i took it to the local toyota dealer, the report says tech states separation appears to be caused do to excessive heat. air bags operating as designed. does not appear to have been tampered with. cost to replace ..... they claim it is not an issue and if i want i can replace my entire dash-board to seal the gap on my expense. 1. it may look fine now what if tomorrow if the cover comes out fully that when i am driving in a highway. 2. anything can get-in in such a big gap. i have photos for evidence. and i have attached it. 3. excessive heat ( the max temperature on this month-june was around 95+) so they mean to say the dash-boards are not designed to withstand that outside temperature ?(probably it will be little more inside). so are they saying excessive summer heat can create a gap between dash-board and air bag cover for any car?. air bag is such a critical safety part how can allow such gap between the cover and dash-board for the summer heat? . i am planning to take this to nhtsa to see a pattern. the explanation of excessive heat looks unrealistic. safety is my first concern not only the person driving or passengers and to the other cars on the road too. if the air bag pops out when i am driving, it can definitely distract any driver. or if dust gets in it can mal-function too. whether toyota is installing a car dash board which cant even withstand sun light temperature ? if that's the case, am i going to see the gap increasing by end of this summer ? my incident # with toyota is : 070625-000298 and my email is documented at their toyota national headquarters under file #200706260111. *tr | |||
| 02/27/2007 | 6 | 08/12/2003 | |
| 2003 toyota camry accelerated out of control and rear ended second vehicle and then a building before stopping. operator attempted to stop the vehicle by fully depressing brakes, pumping brakes and shifting to neutral to no avail. vehicle was brought to dealer for problem in 06/06 and again in 02/07. in 06/06 dealer stated there was a computer problem and an adjustment was made. in 02/07 dealer stated they could not find any problem. operator state he had four failures before servicing in 2006 and only one failure before bringing it in in 2007. there was direct frontal impact that caused extensive damage, neither air bag deployed. *nm see also 10196913 *sy | |||
| 05/09/2006 | 44805 | 1 | 01/01/2005 |
| Dt*: the contact stated while driving slowly at 1 mph wit foot on the brake pedal, the vehicle accelerated suddenly causing an accident. the vehicle crashed into three other vehicle's causing property damage. the seat belts were in use at the time. the air bags did not deploy. there were no problems prior to this accident. the vehicle was towed to local dealership where they were unable to duplicate the problem. the vehicle has been inspected by toyota. the police were alerted to the scene and a report was filed. updated 6/19/2006 - *nm | |||
| 01/05/2005 | 13000 | 1 | 01/29/2003 |
| While driving at 35 mph vehicle accelerated without warning. when applying the brakes vehicle accelerated even more. as a result, the vehicle collided into two parked cars and a brick wall. driver sustained head injuries. *ak the consumer recieved a check 18,636.18 in full payment for auto loss. when the consumer pressed the gas pedal the rpms where high. one airbag deployed. *tc | |||
| 11/29/2004 | 4600 | 2 | |
| I purchased a 2003 camry new,the vehicle has since been involved in two signifigant frontal collisions in which neither airbag deployed,the latter resulting in injury to myself and my wife. i am alarmed that this is the second occurence of airbag failure on this same vehicle and the degree of injury which could have resulted due to their failure. we are currently contacting the manufacturer to hopefully resolve this matter.*ak | |||
| 11/01/2004 | 3 | ||
| The vehicle was hit by a semi truck and totaled. none of the vehicle's air bags deployed. the consumer sustained injuries. *nm the headrest was shaped incorrectly for a short person and the windshields reflective properties were distracting when driving on brightly sunlit days. *sc | |||
| 03/10/2004 | 1 | ||
| While applying the brakes at a toll booth brake pedal went to the floor and vehicle suddenly accelerated. as a result, consumer's vehicle rear end another vehicle. upon impact, both air bags did not deploy. driver and passenger sustained head and back injuries, and were transported by ambulance to the hospital. vehicle was totaled.*ak | |||
| 01/28/2004 | 1 | ||
| While driving consumer applied the brakes and vehicle suddenly accelerated. consumer was unable to maintain control of the vehicle, and it hit another vehicle head on. upon impact, both airbags did not deploy. consumer had vehicle towed to repair shop, but mechanic was not able to duplicate the problem.*ak | |||
| 01/13/2004 | 4980 | 1 | |
| While making left turns and without any warning steering wheel and brake pedal locked up. as result, consumer was involved in a head on collision, and air bags did not deploy.*ak | |||
| 10/16/2002 | |||
| Estimated speed was between 30 - 35 mph while persuing through an intersection another vehicle crossed right in front of her. the front had impacted the other vehicle and then was knocked around. the other vehicles' air bags deployed and even after the owner of the camry hit a tree, neither air bags deployed. please describe details ts | |||
| AIR BAGS - FRONTAL | |||
| 08/01/2010 | |||
| I have a 2003 toyota, camry with 50,000 miles on it that has been well maintained (at my expense at the local dealership where i purchased it). i live in oregon where we have seasons so it only gets hot a few months out of the year and i use a sun visor during the summer for protection. in the front passenger side of my car where the airbag is in the dash, the rectangular indentation (like a seam) around the airbag has completely separated at the top exposing yellow foam and has me very concerned about the safety of any passengers or even myself or others on the road should the airbag deploy. my father is terminally ill with cancer and only weighs about 115 pounds and i have to drive him to doctor appointments regularly. i was so concerned when i first noticed what i call a design flaw that i made him ride in the back seat. however, since he is so thin, he was very uncomfortable in the back and wanted to ride in the front seat again which i allowed him to do after the local dealership in medford (lithia motors, inc) guaranteed me 100% that this is not a safety issue but is purely cosmetic. i have provided proof of similar complaints to lithia and have spoken to toyota corporate a few times. they still insist it is only cosmetic and i am responsible for replacing the entire dash at a cost of over $2,000.00. i maintain this is a safety issue and if they can afford to spend a million dollars a day on safety (per their advertisements) and are spending even more on pr, they can do a good will repair for a loyal customer. to their credit, i should add that they were willing to pay 50% to repair the dash, but it was determined to be unrepairable by their upholstery person. i have been going back and forth with them for months now. i am a very principle based person and believe this is wrong considering the age, mileage, etc and should be corrected at their expense especially when others have reported the same problem. does customer service still exist?? | |||
| 02/27/2010 | 1 | ||
| The accident occurred on the 5 freeway going from northern california to southern california, on the grapevine. it was rainy out and during the time of the incident the rain was just softening up. in the far left lane i driven my vehicle at about 55 - 60mph, speed limit was at 65mph. i begin to slow down, and while doing so the car begins to swerve and not react to my brakes. it then turns out to the next lane and begins spinning about 4 times while i pull up the emergency brakes. no car collision happened, but it was headed straight towards the guard rail, where it then hit the left front of the car and then the side left of the car and back left of the car. the car finally braked, with damage to the front, side left, and back of vehicle, blown out both back tires, wouldn't turn on, & no air bags deployed. the accident caused damaged to the vehicle and cracked pavement as well as moved guard reel affected area about a foot in. passenger had head, neck and back injuries, nothing to serious, just enough to get checked up and sent to the hospital. i believe the speed of the car should have caused the air bags to deploy. its a 2003 toyota camry, i've been the owner for about a year and a half, no accidents prior to this one. *tr | |||
| 01/09/2009 | 101590 | 1 | |
| The front of my car hit head on into the drivers side of another car. i was going approx. 35 to40 miles per hour and my air bags did not deploy on either side,driver and passenger. in turn, my car was a total loss. i do have several pics. *tr | |||
| 05/01/2008 | 1 | ||
| I have a 2003 toyota camry and you can see where the heat from the summer has caused a large gap in the dash where the airbag on the passenger side is. you can see a yellow cover inside which i am afraid is the airbag. *tr | |||
| 08/05/2008 | 98000 | 1 | |
| My passenger side air bag cover looks like is coming apart. i see a good gap between the cover and the dashboard. inside the airbag cover, i can see a yellow plastic sheet kind of material. i am worried whether it will affect the performance of the airbag or whether if dust or something gets in , it will create problem on its functionality. i took it to gene messer toyota in lubbock,texas, the service advisor said tech states separation appears to be caused do to excessive heat. air bags operating as designed. does not appear to have been tampered with. cost to replace ..... they claim it is not an issue and if i want i can replace my entire dashboard to seal the gap on my expense. 1. it may look fine now what if tomorrow if the cover comes out fully that when i am driving in a highway. 2. anything can get-in in such a big gap. 3. excessive heat ( the max temperature on this month-june was around 98+) so they mean to say the dashboards are not designed to withstand that outside temperature ?(probably it will be little more inside). so are they saying excessive summer heat can create a gap between dash-board and air bag cover for any car?. air bag is such a critical safety part. how can toyota allow such gap between the cover and dash-board for the summer heat? *tr | |||
| 12/28/2006 | 54000 | 1 | 05/31/2003 |
| The contact stated the front airbags did not deploy. the vehicle has 54,000 miles. there were four passengers all were wearing seat belts. the driver and passengers sustained minor injuries. the contact was traveling 55 mph on the highway. the traffic was heavy and the road conditions were dry. a vehicle merging onto the highway cut in front of the contact's vehicle. the driver swerved to avoid hitting the van and lost control of the camry. the vehicle was traveling north after losing control the front passenger side hit the cement median. the passenger rear door was the only door that would open after the crash. the passenger side of the vehicle was up against the cement median. the vehicle came to a stop facing southbound. the vehicle was towed away. the repair shop stated the airbag sensor was completely smashed. the contact has been told the vehicle was totaled. the only recent work done on the vehicle was an oil change. the police came ,but no report was filed. *ak | |||
| 03/01/2006 | 17000 | 1 | |
| I rear ended another car in my mom's 2003 toyota camry. although my mom's car was totaled, the air bag did not deploy. *nm | |||
| 12/08/2004 | 2 | 04/10/2004 | |
| Approaching intersection the traffic light changed and attempting to stop vehicle, the brake pedal went to the floor board, but the vehicle did not stop before impact with another vehicle. speed at impact was approx. 20 mph and neither airbag deployed. just recently had vehicle at dealership to have soft brake pedal checked, and was told of similar complaints concerning problem. *jb | |||
| 09/09/2004 | 9500 | 1 | |
| While parking vehicle accelerated and crashed into a wall. upon impact, air bags did not deploy. no injuries reported. *ak | |||
| 09/15/2004 | 28000 | 1 | 07/01/2003 |
| I was driving north on route 93 in my 2003 toyota camry during rush hour traffic when traffic went from approx. 40 mph to a sudden stop. the cars in front of me all jammed on there brakes and successfully stopped, but when i stepped on my brakes, i could feel the brake pedal compressing and doing something, but i was unable to barely even slow down from approx. 3 car lengths away. i hit the car in front of me and my car crumbled. my 2 complaints are that the brakes definitely have a malfunction along with the air bags not deploying. luckily, i had my seat belt on. the road conditions were dry and weather was sunny and clear. after this accident and my car has been repaired, i will be trading my car in and never buy a toyota again. *jb | |||
| 08/09/2004 | 1 | ||
| While applying the accelerator pedal vehicle accelerated uncontrollably. consumer was not able to maintain control of the vehicle and collided with the vehicle in front. upon impact,both frontal air bags failed to deploy. driver sustained minor injuries, and was transported to the hospital by an ambulance. the vehicle was towed to the dealer for inspection. *ak | |||
| 06/26/2004 | 1 | 07/01/2003 | |
| When the consumer attempted to park, the vehicle surged forward. this caused the consumer to lose control of the vehicle and hit a tree head on. upon impact, both air bags did not deploy. *ak the vehicle was almost at a complete stop, in which the consumer had her foot lightly resting on the brake, when the sudden acceleration occurred. *sc *jb | |||
| 06/14/2004 | 1 | ||
| While pulling inside of a parking space vehicle suddenly accelerated. consumer was unable to maintain control of the vehicle. the consumer placed both feet on the brakes, but the vehicle continued to accelerate. it jumped a curb and collided with a glass window inside a store. upon impact, both frontal air bags did not deploy. however, there were no injuries. *ak *jb | |||
| 02/02/2004 | 1 | 05/01/2003 | |
| Consumer stated the brakes locked when he attempted to stop at a toll booth. this caused a rear end collision upon impact, air bags did not deploy consumer sustained a bruised chest, and consumer's wife sustained 2 two broken ribs. consumer stated that when he hit the vehicle in front it was as if the vehicle accelerated, and even though he had feet on the brakes, vehicle kept going. he states that he pushed the vehicle in front of him, immediately cut the ignition off, put on emergency brakes, and coasted to the side of the road. vehicle came to a stop on the shoulder. he says that the only thing that saved he and his wife was the seat belts. consumer stated he saw on tv that toyota was recalling 2002-2003 camrys for excessive acceleration. *ak *sc *jb | |||
| 02/17/2004 | 12200 | 1 | 05/30/2003 |
| As i was driving up the driveway of my home/house and in the process of applying the brakes to my 2003 toyota camry the car surged forward impacting the from of my brick house and going into the master bedroom causing extensive damage to the house and to personal property inside the bedroom, also the car suffered great damage to the front up to and including complete brekage and collapse of the winshield for a total car damaged of close to $8.000.00 dollaras and over $5,000.00 damage to the house not including the damage done to the interior of the bedroom and its contents. extimates of the cost of repairs still going on. *ak | |||
| 02/08/2004 | 16000 | 1 | 03/04/2003 |
| Failure of airbags to deploy during a serious accident. vehicle totaled with major front end damage. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 02/27/2010 | 1 | ||
| The accident occurred on the 5 freeway going from northern california to southern california, on the grapevine. it was rainy out and during the time of the incident the rain was just softening up. in the far left lane i driven my vehicle at about 55 - 60mph, speed limit was at 65mph. i begin to slow down, and while doing so the car begins to swerve and not react to my brakes. it then turns out to the next lane and begins spinning about 4 times while i pull up the emergency brakes. no car collision happened, but it was headed straight towards the guard rail, where it then hit the left front of the car and then the side left of the car and back left of the car. the car finally braked, with damage to the front, side left, and back of vehicle, blown out both back tires, wouldn't turn on, & no air bags deployed. the accident caused damaged to the vehicle and cracked pavement as well as moved guard reel affected area about a foot in. passenger had head, neck and back injuries, nothing to serious, just enough to get checked up and sent to the hospital. i believe the speed of the car should have caused the air bags to deploy. its a 2003 toyota camry, i've been the owner for about a year and a half, no accidents prior to this one. *tr | |||
| 04/18/2008 | 68000 | 1 | |
| Door slammed shut and side air curtain deployed. car was not running and at a full stop. *tr | |||
| 04/21/2008 | 77250 | 1 | |
| Passenger side curtain airbag deployed on hard door slam. *tr | |||
| 09/08/2004 | 1 | 02/01/2003 | |
| Consumer received recall 04-v346-000 for replacement of the curtain shield air bag. no parts were available. service manager cathy. *ak *tc | |||
| 05/13/2004 | 18700 | 1 | 04/30/2003 |
| On may 13, 2004, while stopped, the vehicle was t-boned by another vehicle at an estimated speed of 50-55mph. the side air bag failed to deploy at anytime from the crash. *jb the side air bag split the seat back upholstery but failed to fully deploy. *sc *jb | |||
| 10/23/2003 | 8500 | 1 | |
| While driving 45 mph vehicle was involved in a broad side collision. upon impact, side airbags did not deploy. driver and passenger sustained bruised ribs and back injuries. *ak | |||