Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/01/2010600001
 This problem has to do with the power door actuator on the driver door. the malfunction started intermittently at certain temperatures. the door lock on driver side would not work when pressing the remote or pressing the power door lock button on driver door. as the problem progressed the interior door lock button and latch stopped functioning in manual mode. not allowing the driver to exit the vehicle. the lock does not open anymore and does not override the malfunctioning door actuator. as a result, should i need to quickly egress the vehicle in an emergency such as a fire or otherwise i will not be able to do so. the only way to open the door at this time is to press the power door lock button back and forth until something catches on, and the button opens. however, this will likely not work in an emergency. i've requested that toyota replace the faulty part, but was informed that given that the vehicle is out of warranty they are not responsible for it. i requested that they take my case to southeastern toyota upper management to make a decision. according to the toyota dealer i was at, the service manager for the entire southeastern united states did not agree with my complaint and did not think it was within their duties to replace the part. my investigation into the issue has revealed that this issue repeats with many other vehicles of the same model years 02-06. see the following links: http://www.toyotanation.com/forum/104-5th-6th-generation-2002-2006-2007-2011/144851-2003-camry-door-lock-problem.html . it is apparent that this is an issue that toyota must be aware of and refuses to deal with given that no fatalities have been reported (to the best of my knowledge). however, does someone need to get injured or possibly lose their life until this problem is resolved by the manufacturer? please address this issue. *tr
01/05/2009400001
 During normal usage of the vehicle. at first intermittent, now continuous. electronic door locks fail to function. this is a safety issue since the keys can open multiple locks but you can't lock the car the drivers seat. *tr
12/11/2008477001
 Driver door lock does not operate. cannot be opened/closed manually, with key, or remote. dealer states it is very unusual for this type of failure to occur but offered no financial relief. car is no longer under warranty. dealer to replace door lock actuator (approx cost $600). *tr
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
01/11/200411101/11/2004
 Manufacturer defect - inside cabin hood release latch not attached to hood release mechanism. o resolve the issue, the dealer attached new cable to allow for opening hood without using special tools. dealer also replaced weak/defective battery.*ak