Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/03/2008 | 41200 | 1 | |
| Two tires went flat for faulty valves. *tr | |||
| 08/24/2007 | 23000 | 1 | 08/01/2004 |
| Tl*the contact owns a 2004 toyota camry. while switching lanes at 35 mph, the contact crashed into the rear of another vehicle. she stated that the tires slid without resistance and the air bags failed to deploy. the police arrived on the scene and filed a report. the vehicle was towed to a dealer, but no repairs were made. the contact sustained several minor injuries. the powertrain was unknown. the current and failure mileages were 23,000. | |||
| 08/21/2006 | 1 | ||
| My wife was driving our 04' camry limited edition with michelin p235/45/18 mxm4 factory installed tires at 70 miles an hour one tire blew out. the company was sent an e-mail outlining the incident. they ask us to bring the tire in to be checked. after examination we were told the failure was due to a small puncture the size of a tooth pick in the center of the tire. the rip in the tire where it blew was about 8 long and was right at the area of where the belt meets the side wall. the event caused my wife to become extremely upset. we have ordered 4 new tires from costco because my wife does not believe the company's findings. upon further examination by me i noticed the inside of the tire rubber was extremely damaged only on one side that blew in a circle where the belt joins the side wall. the opposite side was in pristine condition. we have our cars dealer serviced routinely. the new tires have cost us more than $1000.00 for 4 new tires. we do not accept the company's findings and wish to go on the record regarding this tire failure incident. the vehicle is still parked awaiting the delivery of the new tires which are not stocked any where locally. *jb | |||
| 01/15/2005 | 8000 | 4 | 05/25/2004 |
| I own a 2004 toyota camry le, my problem with this vehicle are two things one is the braking system/abs and the second is the tires bridgestone. the pedal is too soft, doesn't stop the car as it should, the abs locked on many occasions regardless of the weather condition. i managed to hit a the front of the car twice and once in the rear. all of the abs system, while the damage is only to my car its becoming a very serious safety issue regarding the how safe is this vehicle. i have spoken with the dealer and he replaced the pads once, however the problem still exist and the rear breaks are making squeaky sound. i have 21,000 miles on this car and its my first new car and it will be the last toyota i own. the dealer denies any problems and they say its normal but its not. *nm | |||
| 06/11/2005 | 20000 | 2 | 05/27/2004 |
| Tires tread wore below legal depth prior to 20,000 miles on the tires, creating a hazard which cause my daughter to hydroplain on almost dry road - car went into a grass median taking out a sign and much damage to the vehicle. this was on a 2004 camry that was purchased new - just had it in to the dealer for an oil change and they rotated the tires - never mentioned the wear on the tires. when the tires were evaluated at the tire dealership - it was not due to improper air pressure or alignment - the wear was all over the tire. *nm | |||
| 05/25/2005 | 20740 | 1 | 05/15/2004 |
| Dt: consumer bought a new toyota camry in 2004. the salesman represented the tires at 50,000 miles with no problems. in one year, the tire had less than 21,000 miles and all four were bald. there is a need for 4 new tires. consumer called toyota customer service and was told that their tires only had 20-30,000 miles on tires. consumer had been driving with grandchildren in car on those supposedly 50,000 mile tires thinking they had longer wear. vehicle now needs all new tires after one year and less than 21,000 miles. consumer took a trip to florida @ 14,000 miles and after picking up a tack went to dealer to get repaired and service dealer noted there was uneven wear on tires. called toyota and was told it would take 3-5 days. took to firestone instead who rotated tires and said the tires were normal. yesterday was told the tires were ready to blow, the steel belts were about to come. *tt | |||
| 01/13/2005 | 1 | ||
| I have a new 2004 camry 4 cyl. le sedan with 5500 miles on the original birdgestone tires. these tires have very poor traction on rainy roads and with even light snow you can slide easly at 3 mph as we did. these tires are dangerous and should not be allowed on the market. shame on toyota for putting such sub-standard equipment on their cars. advertisement says these tires are all season tires, bridgestone suggested i pay for upgraded tires. i say whay should i pay for proprer all season tire s that were suppose to come on the car.*ak | |||
| 01/01/2005 | 11223 | 1 | |
| The vehicle's tires were worn at 11,223 miles. *nm the consumer learned that this was a common problem in these vehicle's. *sc | |||
| 11/22/2004 | 5758 | 1 | 07/01/2004 |
| The consumer was driving the vehicle in the rain when it hydroplaned twice. the vehicle was losing traction easily. *sc as a result when the vehicle hydroplaned, the consumer struck another vehicle. *jb | |||
| 01/01/2005 | 21950 | 1 | |
| While driving brakes and/or steering was over riding his judgment. vehicle started the pull to the right consumer had a hard time trying to keep the vehicle in line. *ak....while driving on dry flat road about 70 mph vehicle began to pull to the right. consumer tried to correct back straight but steering did not respond. turned harder and to leftand car started lef toff the road. tried to correct back right lightly and steering did not respond. turne dharder right and car went hard right almost off the road. consume rhit the brakes to keep from leaving the road. also, vehicle has bad vibration a thighway speeds from tires. *ak | |||
| 07/02/2004 | 7000 | 1 | |
| Defective bridgestone/firestone tires, request a defect invest.,for tread separation. *bf while driving the vehicle's driver's side rear tire blewout without warning. the tire was original equipment and the vehicle had 7000 miles on the odometer. neither the dealer nor the tire manufacturer wanted to take responsibility for the tire. *nm | |||
| 09/16/2004 | 9400 | 1 | |
| I rented a 2004 toyota camry with approximately 9400 miles from hertz local edition on n dale mabry ave in tampa fl. about 45 minutes later, i was on my way to orlando with my 11 month old son via interstate 4 when i heard a loud noise coming from the vehicle. i moved over to the last lane so i could take the next exit to check the car when i heard and saw the back left tire explode. due to the explosion the car jerked towards the right so fast that i almost ended up in a large ditch on the side of i-4. i called emergency services and reported the incident and later that day returned the car for a replacement. i had both of the reservationists look at the tire and they confirmed that it looked as if it had exploded from the inside out. i received and email from hertz, which basically stated that their sorry for the problem, they inspect their cars, and sometimes things can happen. *jb | |||
| 06/01/2004 | 0 | ||
| In some 2004 toyota camry, manufacturer recommended in the certification label a tire inflation pressure lower than that required to support gawr. *ak vehicle detected: 4t1be32k24u845257 tire size: p205/65r15 gawr in cert. label: fr/rr 2668 lbs recommended cold tire inflation: 29 psi insufficient tire inflation pressure could result in some fatal accident. fmvss 110 has requirement regarding tire inflation pressure recommended by vehicle manufacturer. the subject vehicle has a cert. label which might not meet federal regulation. | |||
| TIRES - SIDEWALL | |||
| 09/13/2005 | 19647 | 2 | 08/15/2004 |
| Dt: the consumers vehicle had two blowouts. the first one was on the right rear, and the second one was on the left front. the sidewall of the tires blew out while driving. the speed was 55 mph. the consumer had been in contact with the manufacturer of the tires. the consumer was in contact with the vehicle manufacturer and they referred him back to the tire manufacturer. the consumer had pieces of the tires available. these were the original tires that had come on his vehicle. *ak (12/08/05) the consumer followed up with the tire manufacturer and they agreed to replace 2 ties at no charge. the tire failures had occurred during the day time on clear days while traveling on the expressway. the vehicle was regularly maintained. *sc | |||
| 07/10/2005 | 8023 | 1 | 01/06/2004 |
| Air pressure was correct. sidewall failed. tire blew out. new tire purchased. | |||
| 10/14/2004 | 6000 | 1 | |
| While driving 5 mph front passenger side tire sidewall separated. consumer pulled over and changed the tire. dealership was notified, but did not resolve the problem. goodyear 205/65r15.*ak | |||
| 12/02/2004 | 13500 | 1 | 04/01/2004 |
| Tear in sidewall of bridgestone/firestone tire. *ak | |||
| 07/02/2004 | 7000 | 1 | |
| 2004 toyota camary with firestone bridgestone tires are very unsafe. i experienced a blow out on the i-10, the tire unraveled from the side walls spliting the tire into 2 pieces. *jb | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 03/01/2006 | 126000 | 1 | |
| Dt*: the contact stated the vehicle was parked for 8 hours in 70 degree sunny weather, and the spare tire in the trunk over inflated and burst. the spare tire was used 2 weeks prior with no problems. the tire incident caused only minor damage to the trunk; however the audio speakers were destroyed. | |||
| TIRES - TREAD/BELT | |||
| 11/10/2006 | 1 | 06/03/2004 | |
| To whom it may concern: i bought a 2004 toyota camry from a toyota dealer, green brook, nj on june 2004. it came with goodyear 205/r60/15 tires. i only drove mainly on city roads and the mileage is only 20,500 miles. i rotated four tires once in the past two years. i, however, am shocked to find that the tire treads in radial direction (across from the center tread to the outer rim) of all four tires were totally gone today when i visited a car shop for oil change. i have been experiencing car sliding on wet road since i bought the car but i did not know what the cause is. the technician in the car pointed out the tread problem to me that the car sliding problem is because the worn-out outer tread could not expel water out from the inner center tread. he warned me the serious safety issue on driving such worn-out tires on a watery or iced road surface. i checked your product information that states the tire warranty is 80,000 miles. how could this worn-out tread problem happen when the mileage only reaches a quarter of the warranty. i have checked the internet that there have been many complaints on this issue specified to the toyota camry 2004. toyota shall address this issue and make a recall or compensation in response to this safety concern. *nm | |||
| 01/30/2005 | 5000 | 10 | 08/15/2004 |
| We purchased a 2004 toyota camry le and live in syracuse, ny. we receive about 190 of snow per year and they put goodyear integrity all season tires on this car. we have slid through several stop signs and intersections. these tires are touted as all-season but when we called goodyear they said that they weren't intended to be driven in the snow. when i asked her if winter was a season, she said yes but.....i asked how much snow can these tires drive through and still perform and she stated 2-4 inches is the norm. bottom line...these tires are unsafe at best. they are dangerous. they don't even perform well in rain. if you have these tires, call and complain to goodyear immediately. they shouldn't be able to put these tires on anyone's car. why even bother with abs and airbags if the tires can't stop the car? *nm | |||
| 07/20/2004 | 27000 | 1 | |
| The consumer was driving when the rear driver side tire shredded. *jb | |||
| TIRES - VALVE | |||
| 04/06/2009 | 1 | ||
| My wife unknowingly drove on a flat tire. after i collected her and the car, i took the tire to sears and they said the valve stem failed. the tire was replace but i had to pay for it. months later, she had a nail in a tire so i took the car back to sears. they patched it, and a week or so later it was flat again. when i took it in, i noticed another tire was flat and that had a bad valve stem. so, now 3 of the original valve stems had been replaced. last night, she had another flat tire, i changed it, and it was the remaining valve stem. i bought the tires at sears and complained after the second valve stem that there was a problem. the manager said that my wife must be driving up on curbs. i checked the dates and the tires were installed right in the middle of the recall period. sears is not handling this problem well--they are putting people on the road with defective valve stems. i did not know officially that there was a documented problem until i returned from sears this morning and did some checking on the internet. *tr | |||