Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 01906 | 03/17/2006 | 10019665 | Tire pressure sensing transmitter activation procedure. *tt | 04/17/2006 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 00406 | 11/28/2006 | 10021180 | Direct-type tire pressure warning system diagnostic tips. *kb | 03/21/2007 | |
| 00706 | 01/18/2006 | 00706 | 10019349 | Tire pressure sensing transmitter activation procedure. *tt | 03/09/2006 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 04/10/2012 | 86750 | 1 | |
| I was driving in my neighborhood and notice my car flat. these were relative new tires. found out that a tire weight puncture my tire and ruined my almost new tires. not anything sharp. not a nail. not a spike but a flat weight destroyed my tire going 30 miles an hour.. ridiculous. contacted cooper tire and said it was not the tire debris can ruin a tire. if that the case in florida cars would be all over the place with flats. cooper tire should have resisted the weight and only would not unless it was defective. *tr | |||
| 04/10/2012 | 86750 | ||
| I was driving in my neighborhood and ntice my car flat. these were relative new times. found out that a tire weight puncture my tire and ruined my almost new tires. not anything sharp. not a nail. not a spike but a flat weight destroyed my tire going 30 miles an hour.. rediculous. contacted cooper tire and said it was not the tire debris can ruin a tire. if that the case in florida cars would be all over the place with flats. cooper tire should have resisted the weight and only would not unless it was defective | |||
| 09/08/2012 | 79400 | 1 | |
| I was traveling on the highway yesterday when my left front tire blew out(or what i thought was a blow out). i was in heavy traffic and was, by the grace of god, able to keep the car in control. when i was able to pull over, i found that my tread had completely separated from the tire and when it peeled away , it took part of my bumper away. i get regular maintenance on this car. i just purchased it a year ago.there was no indication of a problem, no noise, no light nothing. just boom. *tr | |||
| 09/08/2012 | 79400 | ||
| I was traveling on the highway yesterday when my left front tire blew out(or what i thought was a blow out). i was in heavy traffic and was, by the grace of god, able to keep the car in control. when i was able to pull over, i found that my tread had completely separated from the tire and when it peeled away , it took part of my bumper away. i get regular maintenance on this car. i just purchased it a year ago.there was no incidcation of a problem, no noise, no light nothing. just boom. | |||
| 10/02/2010 | |||
| I took my 2007 camry for 25,000 (at 23,000) miles service. i was told that i needed new tires. i questioned it and was told | |||
| 09/14/2009 | 1 | 10/26/2006 | |
| Tl*the contact owns a 2007 toyota camry with michelin energy mxv4 tires, dot#hn49, size 215/60/r16. during inspection an authorized technician stated that all 4 tires had dry rot. a mechanic from the michelin tire dealership confirmed the previous technicians diagnoses. the failure and current mileages were 17000. updated 01/05/10 *bf updated 01/06/10.*jb | |||
| 11/13/2009 | 39400 | 1 | |
| On 7/22/09, i had four new tires replaced on my 2007 toyota camry (le) at pep boys #430 located on 260-310 rte 73, n. berlin, nj 08009 ph # (856) 719-0770. the new tires were cornell 1000 radial p215/60r16 m+s 94s. during wet pavement the tires spin on the road (when i am stopped at a red traffic light and try to move when it turns green, even at the slowest acceleration speed possible) and on an exit ramp the car loses control at the minimum speeds. i am concerned about safety of others on the road, myself and property damage due to these tires unsafe behavior. this happened several times between july and nov. 2009 but i was not sure that the defective tires could be the root cause for the car's behavior. i have talked to the service mechanics at the store where these tires were installed and so far no help is provided to correct the deficiency. *tr | |||
| 10/21/2009 | 29000 | 1 | |
| Vehicle has 29000 miles. all tires are worn out and had to be replaced per toyota dealer inspection. bought 4 tires at bridgestone (original tire manufacturer). bridgestone said all 4 struts are leaking and might have contributed to the premature tire worn out. toyota's response is: warranty is 3 yrs or 36000 miles which ever comes first, and vehicle turned 3 yrs in july 09. therefore it is not under warranty. it is quite a coincidence that all struts started leaking right after vehicle turned 3 yrs and therefore not under warrant any more even though vehicle still has 6000 miles to reach 36000 miles. *tr | |||
| 07/05/2009 | 68113 | 1 | |
| I was on my way to work i was going at a speed of 45 -50 miles per hour;all of a sudden my car started spinning out of control. the car landed in a ditch on some huge rocks. it was raining at the time of the wreck but i never agreed or felt like the car hydroplaned. there is know real explanation for the car spinning out of control other than what i believe to be the tires. not sure if it was traction,tread or blowout. the car has been declared a total loss. *tr | |||
| 01/08/2009 | 9000 | 1 | |
| I have a 2007 camry le,. vehicle has 14,500 miles. about 1 yr ago started noticing undue wear and shallow tread on all 4 tires. note, only selling dealer has done maintenance on this car including tire rotations, alignments, etc. in jan '09, brought car for oil change; svceman said the car needed 4 new tires; actually wrote on their inv #793696 'customer declines tires'. i questioned how this could be, why no tread left, mileage at that time was 12125; said, ' florida roads are very hard on tires.' i've lived here for 20 years, third toyota, never had this problem before. dlr detailed inspection report of jan 8, 09 w/ diagram states all four tires had 3/32 or less tread. car has warranty; my daughter bought me the car, purchased full svce contract for three years, ins carrier won't listen. i am 63 on june 22, have multiple sclerosis, ss income only, cannot afford tires and on principle should not have to. searched web for info about this issue; too voluminous to read. how can all four tires on a vehicle with 12125 miles, never involved in an accident, never hit anything have virtually no tread left? i'm about ready to go directly to southeast toyota headquarters in atlanta with the help of legal aid. one entry on the web actually said,why doesn't toyota charge another 2 or 3009 and put decent tires on the car. if these cars are sold in the state of florida, doesn't someone have the responsibility of supplying the vehicle with compatible equipment? over the past months i've become aware of other '07 camrys in parking lots, etc.; have actually pulled over to look at tires. without exception, if bridgestone, some of the tread depth look lower than mine. in closing, this certainly cannot be the first you are hearing of this issue. using jan '09 as he incident, that is when the verbal and written report was given to me by the selling dealer. at 9593 mi tread was less than 5/32. also, failure location box only provides for one tire, is all 4. *tr | |||
| 06/08/2009 | 22000 | ||
| Tl*the contact owns a 2007 toyota camry. the vehicle has bridgestone turanza el400 tires, size 215/60r16. the vehicle would not pass inspection due to the wear in the tires and loss of tread. the vin was unknown. the current and failure mileages were less than 22,000. | |||
| 02/21/2009 | 25233 | 1 | |
| We purchased the vehicle in 2007 and it was original equipment tires. the car tires were fine the first winter. the next winter in 2008 i started noticing the car was having issues when there was very little snow on the drive way or road. the car was slippery and the front two tries just had problems. this winter i almost would have been ran over by another car while this car tires just would not move and slipped and was in between two lanes. i finally changed the tires when i had 2500 miles only in my car. my husband called toyota dealer and spoke with them and they blame bridestone. i had to get the car on the road side and the police had to remove my car as it was unable to be driven. i hope you look at the tirerack website for other people having the same kind of issues. the tires just get stuck and don't budge. also please do something about this. this is a rip off to consumers to change tires when the car is just 2 yrs old. thanks. *tr | |||
| 02/24/2009 | 1 | ||
| I bought a 2007 toyota camry brand new and had it 2 days when needing to take it back to the dealership for a front end problem. the subframe bolts were loose and needed to be tightened and aligned. i have worn out 3 sets of tires in 2 years. the car only has 50k miles on it. all different brands of tires used and the first 2 wore out at 18,000 miles but the last wore out at around 5,000. it has been on an alignment rack 3 times and each time needing small adjustments. the car also has a binding noise upon turning the wheel to the left. called dealerships and they will do nothing or even confirm that there is a problem with car. i am disguised. i have spent over $1000.00 on a car that is still new. help with all the money toyota is making they should be held accountable and have a recall on the issues and reimburse owners. i do not expect to put hundreds of dollars out on a new vehicle. *tr | |||
| 02/21/2009 | 30000 | 1 | |
| Email sent to bridgestone tires on monday feb. 23,2008 at 6:45pm from there website http://www.bridgestone-firestone.com/ tires in question are:: p215/60r16 turanza el400 i have a 2007 toyota camry that has approx. 31,000 miles on it. i took it in for service and have been told my tires are down to the wear belts . i'm like what!! you have to be kidding me, i have to purchase tires at 30,000 miles.i took it to harrelson toyota in rock hill sc. they tell me the same thing. i was then advised to call toyota of california and file a complaint.( i have done that) they advised that i call bridgestone. (i'm sending this email to you)i dont feel like with a new car i have had since last jan. i should be buying tires, because they are down to the wear belts. kinda like you wouldnt expect to have to replace you tv after watching it for one year and it goes out even though you use it everyday. my point is i shouldnt be buying another set of tires at 30,000. i think bridgestone should replace my tires. i am 40 years old and the only person that drives this car, because my kids are to young to drive. so with this being said, i have copied this email and saved it to my files. i will be contacting geico insurance co and letting them know of this problem in the event i have a blow out, and have damages i am and will hold bridgestone accountable.(safety of my kids and myself). i have also filed a complaint with the better business bureau and with nhtsa. i will pateintly wait for a voucher from you to replace my tires. if i dont hear from you by april 1,2009. i will seek legal action at this time. thank you! -susan j. smith *tr | |||
| 05/31/2006 | 1 | ||
| I noticed shortly after purchasing my new 2007 toyota camry that the car hesitated on acceleration. i originally thought that it was because it was new. i also own a 1993 camry, which has never given us a problem. besides gas and oil changes this car still runs well. had i known that this newer model was going to be scary to drive i would have never purchased it. like so many others, i was told by the dealer that there was nothing wrong with my vehicle. it continues to hesitate when you need to accelerate quickly, in reverse it flies out of the garage even when not pressing on the gas...i refuse to let my 16 year old drive it and firmly believe that there is a design problem. ps i also had to have my tires changed after only a few thousand miles, they were completely worn. *tr | |||
| 10/22/2008 | 1 | ||
| When i purchased my 2007 camry le it came equipped with bridgestone turanza el 400 02 tires. i have followed the recommended service and brought the car to my dealer for servicing. at 24000 miles the tires tread was worn to under 2/32nds of an inch and the tires are completely unsafe to drive on. i filed a claim with an authorized bridgestone dealer which was denied on the basis that the tires are original equipment. i have received no compensation from either the toyota dealer or bridgestone. no tire that has been properly maintained should have such a short tread life. this is unacceptable. *tr | |||
| 09/27/2008 | 12157 | 1 | |
| I purchased a new 2007 toyota camry in may 2006. i have had the tires, bridgestone turanza el-400 ,rotated regularly since purchasing the car. i have problems with the tires squealing upon breaking and noticed that the tire treads are wearing prematurely. i took the car to the dealer where i purchased the car and a bridgestone dealer who advised that the tires were not wearing evenly but they could be replaced at a fee of over $400. i presently have 12,300 miles on my car and the tires need to be replaced. *tr | |||
| 08/13/2008 | 17000 | 1 | |
| I had a blowout on the interstate at 55mph. no notice just blew out, did not hit anything. tire replaced at my expense. *tr | |||
| 04/24/2008 | 14000 | 1 | |
| My 2007 toyota with only 14,000 miles on it is already out of alignment and wearing the inside of the tires. i thought that i had a defective tire because of the thumping noise and was told by the dealer that it was because i did not rotate the tires. i had rotated the tires 1 time during the 14,000 miles and the rear tire was cupping the same as the front tire. this proved that the alignment was bad probably from the factory. i talked with the salesman at the dealer and he said that i should probably have an alignment done every 6 months. i have never had to get an alignment done on a new car until i bought new tires. they did not offer me anything even though the car is still under warranty. i feel that this is a safety issue due to the fact that if i were someone who was not aware of what was going on with my tires due to improper alignment from the factory and the tire would wear on the inside (as mine are) where it is not noticeable there could be blowout of the tire resulting in a serious accident and even death. i would like to see toyota issue a recall on all 2007 camrys for front end alignment or else reimbursement for those who have had to get their vehicle aligned (as i am about to) due to the fact the dealers are unwilling to warrant this work. i have read consumer web sights and there are a lot of these cars with the same problem. please, in the interest of safety, make toyota accountable for this failure of design. *tr | |||
| 07/18/2007 | 25000 | 2 | 03/31/2006 |
| Front end shimmied when braking. found front tires were cupped. had just rotated tires, leaving on a trip, so rotated tires back to front. returning on trip, car front shook badly when braking going downhill in mountains. took to dealer, they said (bridgestone) tires showed cupping. replaced front brake linings and car seemed to handle ok. three months later, another trip through mountains, again front end shimmied badly when braking going down steep incline. dealer said all tires showed cupping, but brakes, cv joints, bearings were ok. suggested i replace tires (but did not try to sell me any???) installed 4 new michelin tires and car handles great although i still feel some dragging in the brakes. another trip to dealer, paid for a brake inspection and dealer said brakes ok 80 % remaining wear. car now out of warranty, told dealer i felt they were stalling me on repairs until warranty expired. they said repair record would show problem in past if condition continued. did not say what condition they were referring too. feel they are giving me run around on steering problem, but as they said, there are no mountains around here they can test drive. *tr | |||
| 01/23/2008 | 17000 | 1 | 04/29/2006 |
| Tl*the contact owns a 2007 toyota camry. the vehicle has bridgestone turanza el400-02, size 215-60vr16 tires. the vehicle was taken to the dealer for routine maintenance at 17,000 miles. the dealer stated that all four tires had wear and needed to be replaced. the contact stated that the best price she could get from the dealer was four tires for the price of three, at $567. the dot number was unknown. the vehicle current and failure mileages were 17,000. the tire failure mileage was 17,500. updated 03-04-08 *bf | |||
| 10/29/2007 | 2645 | 5 | |
| Vibration throughout speed range, very noticeable at highway speeds. three sets of tires, two sets of wheels, multiple attempts to balance wheels. *tr | |||
| 12/06/2007 | 0 | 10/29/2006 | |
| I bought a toyota camry hybrid 2007 at the end of oct. 2006. i also bought a pre-paid maintenance service. yesterday, dec. 6 2007, i took my camry for the 5th regular service for 25,000 miles. i commute to a distant work, so i put on a lot of highway miles. the service manager form the folsom lake toyota dealer called me to inform me that i needed to replace all of my four tires. he said that the tread was all worn out. i was extremely frustrated about the exceptionally accelerated wear of bridgestone tires. i finally was able to talk to the tire company customer service. there their explanation was that because of toyota's specifications, they produced tires that had softer rubber for better ridership. it makes them last much less than their store tires. by the way, the tires, turanza el400 in their store will last about 80,000miles. the same brand and same model tires will have two different performance. i did not pay any closer look on the tires because i only put 25,000 miles on them. it is also mostly from highway drive. i spoke with toyota consumer representative. i was told that it is not their responsible and was told to bring it up to the tire company. i could have gotten into problems because never expected or suspected any bad tires. i had many different cars from different companies, but this is the first time that a brand new car tires lasting only 25,000 miles. a sales person from the bridgestone store in citrus height said that it is not new that he sees often brand new car tires lasting only about 15,000miles or even less. *tr | |||
| 06/01/2007 | 1 | ||
| Tires rotated every service (5k miles), brigestone turanza's es400, cupping @ 20,000 miles. *tr | |||
| 09/01/2007 | 18000 | 1 | 05/30/2006 |
| 2007 camry xle with bridgestone turanza el 400-02 tires. size 215/60-16. tires started making road noise at 18,000mi and getting progressively worse at 23,000. dealer said it's because of hard rubber composite used in mfg of tire and offered to pay for 2 if i pay for 2 of another brand tire. *tr | |||
| 01/01/2007 | 15000 | 06/24/2006 | |
| Tl- the contact state that while driving his 2007 toyota camry (15000 failure mileage) 55 mph, the vehicle began to shake. the vehicle was taken to a dealer for a front end alignment. the dealer stated that the vehicle did not need a front end alignment, it was that defective tires on the vehicle. the tires have not been changed, but the contact feels the vehicle is unsafe. jp | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 05/07/2011 | 102000 | ||
| The tire pressure warning sensor is constantly illunimated on my dash board, despite having correct pressure in all tires on the car including the spare. it is a distraction. took my car to the local toyota deal and they inform me that the problem is traced to malfunctioning tire pressure sensors. given the recalls on toyota cars/trucks on calibration problems with tire pressure sensors and the fact that toyota manufactures common parts for all vehicles such as these tire pressure sensors, i believe they are defective parts. my vehicle is a 2007 toyota camry with a v-6 engine manufactured in april 2007. further compounding the problem is that toyota representative attribute fault to the us government saying, it's a government mandate for us to have these sensors on our cars. ridicous. | |||
| 12/01/2010 | 2 | 08/21/2007 | |
| 2007 toyota camry. consumer states problems with the steering wheel shaking while driving and the tire pressure sensor staying on. she also states that the sun visor flips down while the vehicle is in motion. *kb the consumer stated after the tire pressure monitoring system was reset, the light illuminated again. the cd player is no longer working, even though it was replaced a year ago. *jb | |||
| 05/07/2008 | 50000 | ||
| Tl*the contact owns a 2007 toyota camry. the contact noticed that the tire pressure warning light illuminated on the instrument control panel. he took the vehicle to a tire dealer and they replaced the cpms valves and all four tires. after the repair was made, the tire pressure regulator system light was still illuminated on the instrument control panel. he took the vehicle to a toyota dealer, but they could not diagnose the cause of the failure. the toyota dealer stated that the most likely explanation was because of an improper installation of the valve sensors. the vehicle has not been repaired because it has not been properly diagnosed. the failure and current mileages were 50,000. | |||
| 08/14/2007 | 1500 | 5 | 05/26/2007 |
| Tire pressure monitoring system. constant arguing/disagreement between dealer, me, and toyota corporate about how this system works/is supposed to work. dealer suspects my tire people damage the sensor. i am inclined to think either the system doesn't work properly/consistently or the dealer mechanic doesn't understand how to program the sensor codes. dealer has contacted their toyota support for clarification and learned lots from them because of my persistence and continued malfunctions. in a nutshell, the monitoring will not report a pressure problem unless the car has been driven 20+ miles in a single start. i only go over 20 miles in a single engine start about every three months. so, it seems like the monitoring system is not processing the available information in such a way that is reliable/meaningful. further, if there is an accident, i don't know if this data is a recorded element in the black box feature of the car (how fast, seat belt use, other driving interpretations). if it is, how can that data element be considered as a potential factor (or not) if the monitoring system itself does cannot be trusted if driving less than 20 miles in any single engine start?? i do have different sensors in my summer and winter tires; my recently remounted winter tires (on their own wheels) worked fine until i drove over 20 miles last week. back to the dealership, to argue about the monitoring system, receiver, sensors, and my tire guys. *tr | |||
| 05/12/2007 | 1 | 06/17/2006 | |
| While driving home from work i ran over a nail that punctured the driver's side rear tire ,causing it to deflate slowly. when the tire was completly flat, and i noticed the shaking and sluggish handling, i pulled over to inspect. my tire pressure sensor did not work ,and did not notify me of the problem. after getting back into the car the tire pressure sensor came on, but only while parked and with a completly flat tire. the money spent on this safety feature, in my opinion, was useless. *ak | |||
| TIRES - SIDEWALL | |||
| 08/19/2007 | 6000 | 1 | 04/14/2007 |
| Daughter driving home on i-81 in va and rear driver tire blew out. the toyota camry (2007) is only 3 months old and has 6,00 miles. she says she checked before leaving and was going 70-75mph. it was 4 am about 75 f. i believe it is a faulty tire: bridgestone turanza el 400 02 p215 60r16 94 v m+s. she ended up in a ditch, it was that or hitting a truck. ambulances, fire and police responded but thankfully she was not hurt. the car suffered front plastic bumper damage. *tr | |||
| TIRES - TREAD/BELT | |||
| 12/28/2007 | 90 | 07/03/2007 | |
| Purchased 2007 toyota camry with 17k miles on july 3rd, 2007. on 12/28/2007 had to replace the tires at 29k miles due to lack of tire tread. the tires should last at least for 40-50k since that is their tread warranty. when researching tirerack.com, there were numerous complaints on these tires, bridgestone turanza el400. (at least 90+ complaints just on this website.) the cost to replace was $433 versus what bridgestone/firestone warranty quote of $469.*cn | |||
| 09/05/2007 | 13000 | 2 | 09/20/2005 |
| Tl*the contact owns a 2007 toyota camry. the vehicle has bridgestone turanza el400, size p225/60r16 tires. the contact stated that there was no tread remaining on the two front tires. she spoke with bridgestone and they were uninterested in the failure. the dot number and powertrain were unknown. the current and failure mileages on the tires and vehicle were 13,000. | |||
| 05/15/2007 | 4 | ||
| 2007 camry - original equipment tires were bridgestone turanza 215-60-r16. tires had to be replaced at 21,000 miles. toyota indicated that no warranty was available on these tires. *ak | |||