Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0146-10 | 06/09/2010 | 10034924 | Toyota: brief engine knock/rattle noise cold startup. immediately following a cold soak startup, some model vehicles equipped with the 1ar-fe and 2ar-fe engines may exhibit a brief knock/rattle noise from the engine compartment for approx | 02/01/2011 | |
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
| TSB-0111-10 | 04/19/2010 | 10034265 | Toyota: 2az-fe & 2az-fxe throttle body. engine control. provide updated throttle body part number information for certain vehicles. the drain pipe has been eliminated on throttle body service parts. *pe | 11/01/2010 | |
| TSB-0047-10 | 01/28/2010 | 10033553 | Toyota: some vehicles equipped with 2gr-fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0351, p0352, p0353, p0354, p0355, p0356 (ignition coil primary/secondary circuit) stored in the engine control module/ecm | 08/23/2010 | |
| TSB-0184-09 | 06/24/2009 | 10032729 | Toyota: vehicles with 2gr fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0505 stored in the engine control module or ecm (sae term: powertrain control module/pcm). *pe | 05/05/2010 | |
| TSB-0094-09 | 03/19/2009 | 10032730 | Toyota: some vehicles with 2gr fe engines may exhibit a ticking/clicking type noise from the cylinder head cover area which may be accompanied by a mil on and one or more vvt-i related diagnostic trouble codes (dtcs). *pe | 05/05/2010 | |
| LSC-90-K | 02/01/2010 | 10032632 | Toyota: certain vehicles equipped with the v6 (2gr-fe) engine variable valve timing with intelligence (vvt-i) oil hose replacement. *pe | 04/21/2010 | |
| T-SB-0069-08 | 05/21/2008 | 10025121 | Engine/hybrid system; vibration between 35 - 45 mph. *pe | 07/11/2008 | |
| EG036-07 | 05/21/2008 | T-SB-0068-08 | 10022763 | Ecm calibration: enhancement to shifting performance and smoothness. *kb update 0710/08; engine/hybrid system. *pe | 09/26/2007 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| SB-0002-11 | 01/04/2011 | 10037888 | Ready | 06/07/2011 | |
| SB-0002-11 | 01/04/2011 | 10037888 | Toyota: there may be a rattle noise coming from under the vehicle while driving. this may be caused by the fuel tank contacting the exhaust pipe. *rm | 06/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/18/2012 | 98282 | ||
| Had oil changed on 6/8/12 mechanic informed there was not much oil in the engine -mlg 93235. went to toyota-08/08/12-mlg 95739. we had added oil-1.5 qts on 08/04/12. they inspected oil level. oil level at proper level-told to come back in 1000 mls and not to add oil. came back on 8/30/12-oil level-found engine 2 qts low after driving 1040 mls.we were told to call customer service complaints and talked to monique. she requested some oil change receipts. we were able to submit 12 receipts with documented mileage. we also submitted an oil consumption report from toyota that included the 2009 camry and other models and years. the introduction of the toyota technical service bulletin dated 08/11/11 states some 2006-2011 model year vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. the piston assembly has been changed to minimize oil consumption... on page 6 of this bulletin, point 6 states, determine the quantity of oil that was consumed in 1200 miles. was the oil level more than 1 qt low after 1200 miles of normal driving? yes-go to repair procedure no-this tsb does not apply. warranty guideline for acceptable oil consumption is 1 qt per 1200 miles of operation. no warranty claim should be filed. monique contacted us back and asked us to perform oil consumption test one more time. at that time, the toyota mechanics found engine oil 2.5 qts low after 1,503 miles.remove spark plugs and inspected cylinders with boroscope -found vertical scoring on cylinder walls due to improper piston and ring fit. monique contacted us after this finding and offered that toyota would pay $3000.00 to fix this and the total cost is a min. of $5,500. we have to pay $2,500.min. to rectify the issue. this car was purchased new not knowing there was a piston/ring fit problem. the problem appeared after warranty expired. this was their problem from the start. | |||
| 11/20/2012 | 82200 | 1 | |
| Toyota motor corp. has issued service bulletin # t-sb-0094-11 dated aug. 11, 2011. this sb describes the diagnosis and repair of toyota motor cars and trucks using the 2az-fe 4 cylinder engine. these engines have a defect resulting in excessive oil consumption. excessive oil entering the combustion chamber does not burn with the fuel air mixture. it enters the exhaust system as unburned fuel. in the exhaust system there is a device called a catalytic converter. this device has a normal internal operating temp. of 500-1000 degrees f. oil entering this device is like pouring oil on the fire which results in exhaust system overheating anf fire. further...excessive oil entering the comsumption chamber results in engine spark plug fouling and mis-fire. engine mis-fire results in a most very serious consequence...namely...catalytic conv. overheating and fire. when a spark plug fouls, it does not fire and ignite the fuel and air in the cylinder. result? raw fuel enters the exhaust system including the catalytic converter. now you are pouring gasoline onto the fire.i suggest you folks investigate this engine defect, and determine if toyota needs to recall the vehicles having this 4 cylinder engine. if this excessive oil consumption problem is not addressed, to include those vehicles out of warranty, there is a potential for life threatening under hood and under car fire to occur on these high mileage vehicles. *tr | |||
| 11/20/2012 | 82200 | ||
| Toyota motor corp. has issued sevice bulletin # t-sb-0094-11 dated aug. 11, 2011. this sb describes the diagnosis and repair of toyota motor cars and trucks using the 2az-fe 4 cylinder engine. these engines have a defect resulting in excessive oil consumption. excessive oil entering the combustion chamber does not burn with the fuel air mixture. it enters the exhaust system as unburned fuel. in the exhaust system there is a device called a catalytic convertor. this device has a normal internal operating temp. of 500-1000 degees f. oil entering this device is like pouring oil on the fire which results in exhaust system overheating anf fire. further...excessive oil entering the compustion chamber results in engine spark plug fouling and mis-fire. engine mis-fire results in a most very serious consequence...namely...catalytic conv. overheating and fire. when a spark plug fouls, it does not fire and ignite the fuel and air in the cylinder. result? raw fuel enters the exhaust system including the catalytic converter. now you are pouring gasoline onto the fire.i suggest you folks investigate this engine defect, and determine if toyota needs to recall the vehicles having this 4 cylinder engine. if this excessive oil consumption problem is not addressed, to include those vhecles out of warrenty, there is a potential for life threatening under hood and under car fire to occur on these high mileage vehicles. | |||
| 07/11/2012 | 83000 | ||
| Tl-the contact owns a 2009 toyota camry. while driving approximately 35 mph, a loud noise emitted from the engine compartment area. the vehicle was maneuvered to the side of the road. the contact inspected underneath the hood and noticed the engine dip stick reading indicated a zero oil consumption level. a quart of oil was dispensed into the engine. there was an excessive oil leakage which required oil to be dispensed in the reservoir every 1,000 miles driven. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 83,000. js | |||
| 10/23/2012 | 56091 | ||
| Tl-the contact owns a 2009 toyota camry. the contact stated that while turning the vehicle stalled. the contact stated the vehicle resumed normal function after it stalled. the contact did not take the vehicle to a local mechanic or a dealer. the failure mileage was 56,091. pmb | |||
| 04/19/2012 | 15400 | ||
| While backing out of my gargare unto the driveway and then into the street, it caused a unintended acceration while driving in reverse, causing almost a 90 degree spin and i had to slam on the brakes for it to finally stop. this happened once on 4/18/12 and then again the exact same thing happened again on 6/8/2012. the first time it happened i thought it was something i did and then when it happened again i knew that something was really wrong and when i realized the danger over that weekend i parked the car in my garage and have not driven it since. now i am hearing of car door panels catching on fire for 2007-2009 camrys...i will not even drive this car, it will be towed to the dealership this week. i will not be killed or kill someone waiting for something happen. i will never buy another toyota product again. | |||
| ENGINE AND ENGINE COOLING | |||
| 03/20/2012 | 50000 | ||
| Tl-the contact owns a 2009 toyota camry. while in his home, the contact noticed that flames were emerging from the front and rear of the vehicle. the fire department was contacted to extinguish the fire. the vehicle had not been diagnosed and had not been repaired. the vin was not available. the failure and current mileages were 50,000. sm. | |||
| 03/20/2012 | 50000 | ||
| Tl- the contact owns a 2009 toyota camry.while in his home the contact noticed that flames were coming from the front and rear of the vehicle, the fire department was called to extinguish the fire. the vehicle has not been diagnosed and has not been repaired. the vin was not available. the current and failure mileages were 50,000. bml | |||
| 04/06/2009 | 32000 | ||
| Tl- the contact owns a 2009 toyota camry. the contact stated that the vehicle would burn fuel excessively and the contact was concerned of a possible engine failure. the dealer was contacted and advised that they would monitor the vehicle. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 32,000 and the current mileage was 49,528. kmj | |||
| 04/06/2009 | 32000 | ||
| Tl- the contact owns a 2009 toyota camry. the contact stated that the vehicle would burn excessive fuel, which may cause engine failure. the dealer stated that they would monitor the vehicle. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 32,000 and the current 49,528. nw | |||
| 08/01/2011 | 80000 | ||
| With toyota t-sb-0094-11, toyota acknowledges that they have a problem with oil consumption in a handful of car models. they have set the bar high in order to get the repair covered, either under the normal or extended warranty. the problem gets worse as time goes on, so most cars will not experience issues until they are near or passed their warranty mileage. a series of oil consumption tests is required, but in my experience, they do not make sure the oil is not over full. i have had two tests thus far, and both times they have overfilled my oil by ~0.5 quarts. | |||
| 12/16/2011 | 65375 | ||
| Water pump failure at 3 years & 65,375 miles. powertrain warranty is 5 years or 60,000 miles. internet search indicates potential issue with the 90,000 mile coolant. have contacted dealer and toyota motor corp. usa to no avail. spoke with john vega at (800) 331-4331. toyota motor corp., usa case number 1112160896 | |||
| 09/10/2011 | |||
| I had a online appointment with toyota of vacaville at 0:930 at vacaville ca and i dropped off the vehicle and was told it would be ready at lunch. i came to pick up at 13:30 and it was not ready. they did not fix the urgent recall . too busy selling oil changes and tire changes. took car home at 13:30 please investigate if selling out serves fixing recalls i now just want a refund after this . they dont care if my car suddenly accelerats they just want to sell service. i hope and this is why i am writing this my car doesnt suddenly do this and injury kids and stuff but my feeling from the dealer at vacaville is that selling products is what they do. | |||
| 02/16/2011 | 42600 | ||
| On wednesday, 2/16/11, at 4:50 p.m. i was travelling down sudbury street in boston, ma to make a right hand turn onto congress street in boston. i came down the hill and stopped at a red traffic light. my car, for no apparent reason, began to race and would not stop. i applied more pressure to the brake and shifted the car into park. it continued to race for 5-10 seconds after i did this. this was a very frightening incident, given there was a stopped vehicle in front of me, a vehicle behind me and many pedestrians at that hour. i no longer feel secure with the car and am anticipating that this may re-occur at any time. | |||
| 11/01/2010 | 12000 | ||
| Tl-the contact owns a 2009 toyota camry. whenever the vehicle was driven on a cold engine the contact could hear a rattling noise coming from the engine. the vehicle was taken to an authorized dealer where the contact was told the vehicle was performing as intended. the vehicle was not repaired. the failure mileage was 12,000 and the current mileage was 15,000. the vin was unavailable. sm. | |||
| 03/30/2010 | 15000 | ||
| Engine oil leak in 2009 camry le 4 cylinder. this car hds a rear main seal replaced at 30k miles and the lekd returned. then had a short block replaced at 34k miles. leak returned w/i 277 miles of short black replacement. filing arbitration. vechile still leaking and engine oil leak is very obvious. | |||
| 11/02/2009 | 20000 | ||
| While parking and depressing the brakes, the car accelerated like a rocket and jumped over the parking curb onto the road with two way traffic. i had no control over the car. within a few seconds the car flew across the road and hit a fence and was stopped only when it fell into a ditch by the railroad tracks. luckily the car did not turn over. surprisingly, the air bags did not deploy. i kept hitting the breaks and when the car stopped my foot was still on the brake. | |||
| 10/18/2009 | 18000 | ||
| Tl*the contact owns a 2009 toyota camry. while driving 25 mph over railroad tracks the vehicle accelerated resulting in a crash. the contact did not report any injuries. the contact applied the brakes until the brake pedal touched the floorboard; however, the vehicle did not stop. when the steering wheel locked, the windshield wipers began to function. the vehicle was taken to an authorized toyota dealer to be repaired for the body damage but it was not examined for the cause of failure. the contact stated that a few months later the accelerator pedal recall was repaired; however, after the repair was performed the vehicle surged forward intermittently until the brakes were applied. the vehicle was taken to an authorized dealer where the brake system was repaired. the failure had not recurred but there was a rocking noise in the engine. the vehicle was taken to another authorized dealer who stated that the motor mount was cracked; yet, the vehicle had not been repaired. the vin was not available. the failure mileage was unknown. the current mileage was 18,000. 5/10/2010 *cw | |||
| 02/11/2010 | 16000 | ||
| Tl*the contact owned a 2009 toyota camry. he stated that after having the recall repair performed on the brakes, 3 days later while driving 40 mph the vehicle lost power; however, the engine was still on. the vehicle was towed and donated to a facility. the vin was not available. the failure and current mileages were 16,000. | |||
| 01/01/2010 | 11000 | 1 | |
| Engine stalled while driving 15mph and was towed to toyota and they could find nothing wrong with car. *tr | |||
| 02/20/2010 | 36000 | 1 | |
| My car experienced sudden & strong engine surging - the pedal did not seem to be involved. yet, required driving at slow speeds and the brake had to be applied very strongly to control the speed. it is a 2009 camry, but not on the toyota recall list (this was confirmed w/the toyota dealership). the toyota dealership could not replicate the problem, found no indication of it in the computer/electronic logs in the car. they had their service manager & quality control managers check it. no one can identify the problem. yet, it was real and quite frightening. i am concerned and believe that there are problems other than the gas pedal issue currently being investigated. *tr | |||
| 06/01/2009 | 0 | 1 | |
| Safety hazard!. 2009 toyota camry (likely all hybrid automobiles) will continuously restart the gas engine to recharge the battery if the ignition system is not turned off when departing the vehicle. if the auto is in an attached garage this could result in accidental co poisoning to occupants within the dwelling. i have observed a hybrid continuously restarting while parked in the driveway. this car is usually kept in an attached garage. the owner forgot to turn off the ignition upon leaving the car. this is likely a common event. this will eventually result in seriously injury or death, and may have already happened and not been properly identified and reported. i had reported this safety hazard to the ntsb in mid-2009 with no subsequent ntsb acknowledgement or follow-up. *tr | |||
| 07/10/2009 | 900 | ||
| Tl*the contact owns a 2009 toyota camry which was purchased in february 2009. he stated that a piece of metal was hanging from under the passenger's side front frame, near the passenger's side wheel. he also stated that upon starting the vehicle, the engine began idling uncontrollably and within minutes it would settle down and repeat. the vehicle was taken to the dealer and they replaced the piece of metal that was hanging underneath the vehicle. the engine failure could not be duplicated; yet, the failure persisted. the vehicle was taken back to the dealer where the failure again, could not be duplicated. the dealer advised the contact to file a lemon law complaint since the failure could not duplicated. no repairs were made. the failure mileage was 900 and the current mileage was 4400. | |||
| 02/17/2009 | 1300 | 1 | |
| I have a 2009 camry le i bought in december 2008. it shakes alot in the cold and was told its because of snow and ice build up, and i accepted that. i then drove it when the temperature was 45 degrees with no snow or ice and it still shook, as if the balance was off but i know its not.i live in boston and hope they can correct it, otherwise i like the car. *tr | |||
| 02/28/2009 | 10500 | 1 | |
| Approx. 3pm car was parked, blockheater plugged in, unloaded, locked approx. 3:30pm neighbor informs us that car is on fire. fire in front section of engine compartment. approx. 3:45pm firemen and police arrive approx. 4pm fire extinguished, police interview me and neighbors. rule out arson. approx. 4:30pm car is towed to police compound. mar. 2 insurance company contacted. investigation proceeds with toyota presence. total write off. mar. 23 preliminary report - indeterminate to much damage. begin in driver front corner, in front of radiator. *tr | |||
| 12/15/2008 | 1100 | 1 | |
| I have a 2009 toyota camry hybrid. i got an oil change. a day later the dash light came on. i just assumed that they didn't reset my oil change light. i drove it for about two weeks and then took a 300 mile round trip. when i was driving home, i was hearing a knocking noise. i went to the dealership where i purchased the vehicle. they said that the oil filter was not on the vehicle, there was oil under the body of the car and that i would need a new engine due to this one burned up. has anyone ever had an oil filter blown off the vehicle. i'm curious due to the fact that it took two weeks to burn up and oil would have come out faster if the oil filter had been left off from the oil change. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 12/30/2010 | 25000 | ||
| At dealership getting my 25000 mile service and was told that my water pump was failing and needed to be replaced. dealer rep said that they have seen a lot of water pumps failing on camrys prematurely recently. | |||
| 01/29/2010 | 1 | ||
| 2009 toyota camry. consumer states vehicle is accelerating on its own *tgw the water pump was replaced due to coolant leaking. *jb | |||
| 01/01/2010 | 26837 | ||
| Tl* the contact owns a 2009 toyota camry lxe. he stated while driving at speeds of less than 35 mph the radiator warning light illuminated on the instrument panel. the contact was able to maneuver off the highway and noticed there was radiator fluid leaking from the vehicle. the vehicle was towed to dealer where they performed a diagnostic and found there was a hole in the radiator. repairs were made to the vehicle at the owner's expense. the radiator and air conditioner cooling coil were replaced. there were no recalls for the failure. the manufacturer did not assist with the cost of the repairs. the failure and current mileages were under 26,837. | |||
| 06/26/2009 | 12 | 1 | |
| New toyota camry hybrid 2009. bought at bill page toyota-falls church-va on 05/30/09. on 05/31/09 a/c was not working, 06/01/09 car has been fixed at dealer and a/c worked. then on 06/25/09 , a/c was not working again. take car to dealer on 06/26/09; technician said a/c system leaked need to order part. and the car need to back to dealer on 06/28/09 to fix. if you buy a new car with $28000.00 and it's not for 1 month yet you have to back to dealer to fix the same problem twice like that. will you be happy customer? toyota made their own name down to hill. will you buy a new car from toyota again if you have experience like mine? in the past i bought 6 cars from toyota. going forward no more toyota for me. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/20/2010 | 30000 | ||
| Toyota camry 2009 engine failure due to sludging. my leased 2009 toyota camry (just two year old car) recently had died right ona road while i was driving it to my mechanic. few days before that i noticed a clanking noise coming from under the hood. call my mechanic anf got an appointment. on the day of the appointment noticed clanking noise increase when i started engine. not even 2 miles later my engine -boom!- had thrown rod throught the bottom of the case, making a large hole, spilling oil all over the road. luckily, i was able to drift and pull to the side without causing accident. towed car to the nearest toyota center, where they opened top cover of the engine and right away anounced that engine is gelled and toyota will not cover the repair under waranty because to them the sludge they saw looked like clear case of poor maintenance. even though i carefuly kept and produced all receipts showing that i was changing oil, filter and rotated tires every 5000 miles. my internet research showed that there could be a lot more reasons to sludge buld-up than just poor oil change habit, but as far as i am aware, toyota did not perform any tests or checks on my car. just one look and-voila- they already know that it is my fault. fact that this is my 3-rd back-to-back toyota lease and that i always keep receipts of service does not mean anything to them. $7000-$8000 repair out of my pocket is out of question. i will speak with toyota headquarters in califronia. if this will not reoslve my problem, i will have no choice bu to engage my attroeny and litigate. i also want to open a case and report dangerous situation i was put through due to camry engine failure while driving on a road at 50 mi/h. i could easily be less lucky. | |||
| 11/16/2009 | 14000 | ||
| Tl- the contact owns a 2009 toyota camry. the contact stated the engine is making a knocking sound. when the vehicle is sitting idling the noise gets extremely loud. the contact had taken the vehicle to the dealer several times over the past year and the dealer constantly said the sound was normal. the last time the contact took the vehicle to the dealer, they were told the sound could be heard, but there was nothing that could be done. the failure mileage was 14000 and the current mileage was 25000.rl | |||
| 03/16/2010 | 5800 | ||
| After coming to a stop at a traffic light, my car engine sped up, forcing me to press down harder on the brake. the engine continued to increase in speed, and i placed the car into neutral, at which point the engine raced quite high. i turned off the ignition, the engine stopped, and i restarted it a few seconds later without further incident. my foot had not been on the accelerator from the time i stopped at the traffic light until i resumed my travels, after restarting the engine. not sure about the model year; it might have been a 2010 model. i rented the car in las vegas from advantage and have asked for the vin, but have not heard from the company yet. it is their car # 510021. | |||
| 10/21/2009 | 19926 | ||
| Tl*the contact owns a 2009 toyota camry. while approaching a stop sign and depressing the brake pedal, the brakes would not engage. the vehicle continued to accelerate momentarily before decreasing speed. she has not taken the vehicle into the dealer for inspection nor had the manufacturer been contacted. she did receive an interim letter from the manufacturer advising her to remove the floor mats, stating that they could cause unintended acceleration in the vehicle. the vehicle was also hesitated when it was started on occasion and the interior lights flashed on intermittently. the failure and current mileages were approximately 19,926. | |||
| 12/20/2009 | 17000 | 1 | |
| 2009 camry 4cyl. - when engine was started, with transmission in park, the engine revved to over 4500 rpm without any contact with the gas pedal. only way to slow the engine was to turn off the ignition. after a few minutes, the engine was started with no issue. dealer reported no problem found. owner believes it is a faulty computer or electrical system. *tr | |||
| 01/01/2009 | 2000 | 1 | |
| (2009 toyota camry) my vehicle lurched forward causing near collision with other vehicle during normal stop and go. problem occurs periodically, according to local toyota dealer | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 06/01/2011 | 1 | ||
| 2009 toyota camry. consumer states several problems with vehicle to include electrical and mechanical issues *tgw the consumer had the vehicle inspected and it was determined there were several components that were defective such as the accelerator pedal, brakes, shocks, exhaust and cd player component and cable burning smell. *jb | |||
| 09/01/2009 | 10000 | ||
| Tl - the contact owns a 2009 toyota camnry se. the contact stated that while driving there was a strong sulfur odor coming in the vehicle through the ventilation system. the vehicle was taken to the dealer several times who stated they would reboot the computer and were unable to duplicated the failure. the dealer also suggested that in order to minimize the odor he should drive with the recirculator on. the manufacturer was contacted who sent an technician to inspect the vehicle who stated the vehicle was operating as designed. the vehicle was not repaired. the failure mileage was 10,000 and the current mileage 19,195. pm | |||