Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
12/06/2009120001
 My 3 yr old son was in a booster seat in the middle of back seat. he was strapped in with seatbelt. when seatbelt was released, the seatbelt went behind his back. i did not notice. it was somehow wrapped around his waist like a noose. when i tried to lift him through it, i couldn't get him out. he was literally suspended several inches off the seat it was so tight. the seatbelt would not loosen. it was only getting tighter and tighter. it eventually got so tight it was cutting into his waist. i took his pants and underwear off to try make more room; to no avail. it was excruciatingly painful for him. he was screaming and crying. the seatbelt would not loosen. we did not know what to do. this happened on a sunday. dealers were closed. we had to cut the seatbelt with an exacto knife. scissors would not cut it. this problem did occur several times in the past, but i was able to lift him out. this time it was so tight i could not get him out. my concern is that if this happened on a highway or in a remote area, i would not have an exacto knife. this could have resulted in his death. the dealer said all seatbelts retract if fully extended. this seatbelt was not fully extended. this must be a defect. my husband is an engineer and could not loosen! dealer refuses to fix or acknowledge there is a problem. i do not know what to do. *tr
10/23/2009123201
 1. 2009 toyota camry se made a clunk noise from the back passenger side area of rear seat. got out to see if it was something like a tire. ended up opening the back door of car to find that it was the seatbelt. there was a knot in the belt and it had retracted forcefully into the opening of the seatbelt slot. the belt will not pull back out, and cannot be untied due to the pulling of the retractor. 2. it has never happened before, we do not use the back seat, so the knot had to have been there since the dealer last june. 3. i was told by the dealership i purchased the camry at that they couldn't help me. i took it to another toyota dealer hoping that the response would be different. it wasn't. the second dealer told me that i was out of luck, and it could be fixed for 300 dollars. i see this as a problem. if this would happen to someone with a child in the backseat and the child was injured, it would be a different story. until then i would like to report my problem as written above. *tr
04/30/2008104/30/2008
 Tl*the contact owns a 2009 toyota camry. while driving 25-60 mph, the driver's side seat belt moved upward and made the contact uncomfortable. as a result, she drove without the seat belt attached. the contact could be seriously injured in the event of a crash. in addition, the contact is experiencing difficulty seeing other vehicle's in her blind spots. she can see while parking, but has to open the door to do so. the lumbar support in the driver's seat causes discomfort to the contact's lower back. she is distracted by the pain while driving. she received a letter from the doctor to get another vehicle due to the pain and discomfort. the failure mileage was unknown. update 09/10/08 *cw updated 09/17/08. *jb the consumer stated the seats are very low. without raising them, it was almost impossible to see the road. the driver seat had no lumbar support. updated 09/17/08. *jb
SEAT BELTS - FRONT
05/02/20111
 2009 toyota camry. consumer states difficulty with connecting the seat belt *tgw