Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/01/2013 | 1 | ||
| 2009 toyota camry. consumer writes in regards to problems with vehicle roof. *smd the consumer stated she heard a noise as she was driving. the dealer informed the consumer, the roof had disconnected from the frame of the vehicle. | |||
| 10/14/2009 | 41585 | ||
| Tl-the contact owns a 2007 toyota camry le. the contact stated that during heavy rains, she would observe large puddles of water in the front driver and passenger's side carpet. the dealer advised that the contact drove over a puddle and installed floor panel body plugs to correct the failure. the failure recurred. the vehicle was taken back to the dealer where he found that the a/c drain was clogged with pollen and debris. the dealer serviced the vehicle accordingly yet the failure recurred at the next heavy rain. the failure mileage was 41,585 and the current mileage was 46,222. *kmj | |||
| 07/10/2009 | 900 | ||
| Tl*the contact owns a 2009 toyota camry which was purchased in february 2009. he stated that a piece of metal was hanging from under the passenger's side front frame, near the passenger's side wheel. he also stated that upon starting the vehicle, the engine began idling uncontrollably and within minutes it would settle down and repeat. the vehicle was taken to the dealer and they replaced the piece of metal that was hanging underneath the vehicle. the engine failure could not be duplicated; yet, the failure persisted. the vehicle was taken back to the dealer where the failure again, could not be duplicated. the dealer advised the contact to file a lemon law complaint since the failure could not duplicated. no repairs were made. the failure mileage was 900 and the current mileage was 4400. | |||
| 09/01/2009 | 15000 | 1 | |
| 2009 toyota camry - incidents happened before current acceleration hoopla. twice to my wife, twice to me. when quickly applying brake , foot touches gas pedal and car accelerates. never on any other car, including a 2005 camry has this happened. i believe that the relation of both pedals to each other is too close. also the design of both does not help. i drive autos, not design them, but i think this is more of a concern than floor mats. thanks for your consideration. *tr bob willett | |||
| 10/25/2009 | 36013 | 1 | |
| All four struts found leaking and need to be replaced with my new 2009 toyota camry. the mileage of the 2009 toyota camry is 36013 miles. *tr | |||
| 08/22/2009 | 3000 | 1 | |
| Rust on 2009 toyota camry. the dealer compared to other 2009 same model and they all have the same rust problem. contacted the manufacturer and they are not responsive. *tr | |||
| STRUCTURE - BODY | |||
| 02/08/2013 | 115000 | 1 | |
| I have a toyota camry 2009. my car went through the recall services, toyota had for the acceleration problems through one of their dealers. however, on 02/08/2013, i was involved in an accident, wherein i felt this problem myself. on a busy road i may have been driving between 35-40 mph, when all of a sudden, when i applied brakes, my car wouldn't stop but accelerated to maybe double the speed and hit the car in front of me. it appeared as if there are no brakes in the car.the impact was so severe, that i am still nervous and shaken up with the incident. the person driving the car i hit, thought i was speeding. but it definitely was the acceleration problem. this problem has not yet resolved and could lead to many more accidents. i have reported this problem to toyota dealership and on their suggestion to the toyota customer experience team. i was extremely lucky, that there were no physical injuries in the accident, but it could have been fatal. *tr | |||
| 02/08/2013 | 115000 | ||
| I have a toyota camry 2009. my car went through the recall services, toyota had for the acceleration problems through one of their dealers. however, on 02/08/2013, i was involved in an accident, wherein i felt this problem myself. on a busy road i may have been driving between 35-40 mph, when all of a sudden, when i applied brakes, my car wouldn't stop but accelerated to maybe double the speed and hit the car in front of me. it appeared as if there are no brakes in the car.the impact was so severe, that i am still nervous and shaken up with the incident. the person driving the car i hit, thought i was speeding. but it definitely was the acceleration problem. this problem has not yet resolved and could lead to many more accidents. i have reported this problem to toyota dealership and on their suggestion to the toyota customer experience team. i was extremely lucky, that there were no physical injuries in the accident, but it could have been fatal. | |||
| 11/01/2012 | 31000 | ||
| Tl-the contact owns a 2009 toyota camry. the contact stated that during hot weather, the dashboard started to melt and made it sticky to touch as well as sinking in. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was contacted and advised him that there were no recalls on that component. the failure mileage was approximately 31,000. the current mileage was approximately 31,650. tb | |||
| 11/21/2012 | 200 | ||
| Tl-the contact owns a 2010 toyota camry. the contact stated the vehicle trunk was defective the trunk unlocked by itself at a distance of 150 feet or greater. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 22,000. li | |||
| 10/19/2012 | 89996 | ||
| On 10/19/2012, the windshield molding on the upper driver side was separating from the glass and was cracking in other areas. the molding was inspected by local toyota dealerships and they questioned the installation of the windshield. it was explained the car has one owner and the windshield had not been damaged or replaced. i was told i could have it repaired for $400 or come back when i experience leaking. i was not satisfied with either answer especially since the toyota plant, located in kentucky, incorrectly installed the windshield and now i am being told i have to pay for the botched installation. after researching recent tsbs, i found the 09-12 tacoma's were experiencing the same issues i have on my car. the tsb 0062-12 states the incorrect installation of the windshield/windshield molding was causing wind noise and the remedy was to replace the windshield/windshield molding. although the tsb specifies wind noise as a minor nuisance, the defect has the potential to affect the integrity of the windshield as well as other electrical components due to the faulty molding. i am requesting the tsb be expanded to cover camrys exhibiting the same symptoms and make dealers responsible for correcting the defect. | |||
| 05/14/2009 | 13000 | 1 | |
| I was involved in a wreck where i was traveling roughly 5 miles per hour. the airbags did not deploy. it was a front side impact and my car was totaled. bent the frame, crunched the front part of the body (hood and side walls), blew the transmission, radiator, ac system, and much more. i still have pictures of the accident of my vehicle. because of the impact on the car i got slammed into the steering wheel and dashboard. i have permanent knee damage that could not get repaired due to lack of insurance because i'm a student. *tr | |||
| 05/14/2009 | 13000 | ||
| I was involved in a wreck where i was traveling roughly 5 miles per hour. the airbags did not deploy. it was a front side impact and my car was totaled. bent the frame, crunched the front part of the body (hood and side walls), blew the transmission, radiator, ac system, and much more. i still have pictures of the accident of my vehicle. because of the impact on the car i got slammed into the steering wheel and dashboard. i have permanent knee damage that could not get repaired due to lack of insurance because i'm a student. | |||
| 05/18/2012 | 35740 | ||
| Friday at 10 pm, me and my family were coming from visiting family.. i left around 10pm i started the car, drove like about half a mile, when i told my wife i smell something burning i opened the windows then i looked at my side door (driver) it was on fire, .. i pooled over to the side to get my family out ,....then i got a bottle of water that i had on the truck...and used to put out the fire on the driver side door...when i pooled over i hit one of the sign pole on the street ..right fender was damage.. i had my two babies,, 3, and 1 year old.... | |||
| 03/12/2012 | |||
| Air comes in thru the back, around the back seats. the dealership at toyota irvine, in orange county, california, checked it out twice but couldn't find anything. this dealership didnt want to check it out again. so we're stuck with the air coming in when going above 60 mph. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 01/04/2009 | 1500 | 1 | |
| Every week, i use a cooler (standard size) for groceries and put the cooler in the trunk of my camry. whenever i make sharp turns, the lid of the trunk would pop open, probably because the cooler hits the latch inside the trunk. i consider it quite dangerous because items might fall out of the trunk if it's open. to mitigate the problem, we place pieces of cardboard around the cooler to prevent it from sliding around. we took it back to the toyota dealer and they said this is the first time they have heard of this and there is nothing they can do about it. we use coolers all the time and never had this problem with other vehicles. please investigate the issue. thank you. *tr | |||