Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/17/201272528
 Drove home from work about 6:30pm (central) last night (10.17.2012). parked in enclosed garage. sat in the kitchen with my family. heard a pop sound minutes later after parking. went outside to investigate source of sound. looked around car and discovered front passenger tire flat.the tire had blown just sitting in the garage! took tire off this morning and discovered it has a 1.25 inch tear in the inside about half way between rim and the tread. there are no visible punctures or intrusions of foreign objects. to me this incident is strange in and of itself. but i am filing this report because this is the second time in a month that a general altimax rt tire has failed in an unexpected manner on my 2009 toyota camry le. the other incident happened on 09.16.2012. it was raining and i was driving on a city street at no more than 20-25mph. the tire failed with many evenly spaced long tears along the walls radiating from the center/rim out all around!
04/15/201117000
 Tl- the contact owns a 2009 toyota camry with bridgestone turanza el 400 tires, line size: 215/60r/16. while parked, the contact noticed the front and rear driver and passenger side tires were severally worn. the contact had the tires replaced. the dot number was not available. the approximate failure mileage was 17,000. kmj
04/15/201117000
 Tl- the contact owns a 2009 toyota camry with bridgestone turanza el 400 (215/60r/16) tires. while parked the contact noticed the front and rear driver and passenger side tires were severally worn. the contact had the tires replaced. the dot number was not available. the approximate failure mileage was 17,000. ds
11/01/201128000
 Pre-mature tire wear on my2009 toyota camry le sedan.
05/10/201016000
 Tl* the contact owns a 2009 toyota camry with bridgestone turanza el400 tires, line size p215/60/. the contact stated that the tire tread began to separate. the contact took the vehicle to the manufacturer and was told that the tires were feathering. the alignment was checked and the contact was advised that the alignment was normal. the manufacturer stated the failure was common in his particular model tires. the contact stated he was never made aware of an issue with the tires. the failure mileage was 16,000.
05/10/201016000
 Tl- the contact owns a 2009 toyota camry with bridgestone turanza model # el400 p215/60 r16 dot number 0bx8pm24808. the contact stated the tires started to come apart. the contact took the vehicle to the manufacturer and was told the tires starting feathering. the manufacturer checked the alignment to be sure and the alignment was fine. the manufacturer stated this has been an issue with this model tire. the contact stated the vehicle has been to the dealer for every inspection, but they were never told of the failure in the tires. rl
09/15/201012000
 I have a 2009 toyota camry le that i have owned for less than two years. currently has less than 13,000 miles. the 40,000 mile bridgestone turanza tires, size 215/60/16 that came with this car, have worn down to 5/32 within 18 months. that is 1/2 of the tread gone. minimal city driving with very little freeway driving. always properly inflated and rotated every 5,000 miles .i have had to replace the tires. i did not replace them through the toyota dealership. i purchased quality tires elsewhere. it is ridiculous that a consumer spends over $20,000 for a vehicle and must replace the tires with so few miles. after reading all of the negative reports about these tires from consumers, i did not complain to toyota or bridgestone, because it is apparently a lost cause. i am totally disgusted with toyota and the poor quality they have been selling over the past few years.
03/25/2010109/25/2008
 Email from the office of congressman on behalf of constituent re acceleration problems in toyota camry models. *kb the consumer stated the recall was performed on feb 5, 2010 regarding the sudden acceleration problem. however, on march 25, 2010 as the consumer removed the gear from park to drive, with his foot on the brake, the vehicle began to accelerate and roar, the rpm's had redlined and the vehicle began to move forward and the brakes would not stop the vehicle from moving forward. the consumer put the gear in neutral and the vehicle was still accelerating. the consumer then immediately shifted the gear into park and the vehicle came to a screeching halt. the consumer took the vehicle to the dealer for an inspection. however, the inspection revealed nothing wrong with the vehicle. also, the tires had to be replaced due to excess wear, despite the tire rotations that were performed every 5,000. *jb
08/15/201030000
 Tl-the contact owns a 2009 toyota camry equipped with bridgestone turanza el400 tires, tire size 215/60/16. the contact stated that the tread on all four tires exhibited premature wear. the vehicle was taken to the dealer and tire manufacturer where they were unable to provide assistance. the tires were not replaced. the contact had concern of the potential safety hazard and road performance of the vehicle. the failure mileage was approximately 30,000. js
06/23/2010107/01/2008
 Ltr fwd on behalf of (ny) re his leased 2009 toyota camry le defective tires, after being driven only 25,000 miles the tires are worn, reply to massapequa park , ny ofc. *kb the consumer stated the tires were always properly inflated and rotated. the consumer contacted bridgestone to inquire about a replacement price, but was told they could not offer any assistance because toyota had contracted to have their automobiles equipped with lower rated mileage tires in order to achieve a higher mph. *jb
03/01/201020000
 I had to replace the tires on my 2009 camry at around 25,000 miles. the low pressure tire light came on after i had just had it serviced. the master mechanic at work check the tire pressure and each tire was 8 - 10 pounds low on pressure. i took it to toyota in north augusta, sc and the rude service manager told me that when i had it serviced a top technical signed off as rotating and airing the tires and that had it been another technician he might believe they didn't air the tires. he only aired the tires, didn't check valve stems or for tire defects. the light kept coming on and i went back a couple more times i believe. he finally determined making the statement this is common. since it was my second camry i disagreed with him and then he responded it is common in this model. he said you couild drive out of here right not and it might come on again.....i replied i'm not buying this and left. the light did come back on within the week or two. i looked at my front tires and was shocked! the front tires were worn out with hardly no tread left on them. i immediately took it to a tire dealer and replaced the firestone bridgestone tires with another brand of tire...........that has been nearly 5,000 ago and the light has never turned on. there is a definite defect here with the car of tire dealer. tires should last a long longer than 20,000 to 25,000 miles on a new car especially. if others are experiencing this problem, toyota needs to be reimbursing car owners for replacement tires....maybe they purchased defective parts at a low cost just like they did with the brakes....had i not taken care of the tire problem it could have resulted in a blow out and endangerment of miy life and others. the service manager was extremely rude and did not make any attempt to research for an existing problem, which became evident after a few trips in there. his and toyota's disregard for safety has really changed my opinion of toyota.
02/12/201020000
 I have a 2009 toyota camry. just after 20,000 miles, tires are worn-out. the dealer who sold me the new car asked me to change tires. i bought this car less than 2 years (a brand new car at that time). if tires can last only 20,000 miles, these tires (on camry) must be poor quality. i think toyota must recall to fix this problem because this could put driver/passengers at risk.
01/01/190150001
 2009 toyota camry tires had to be replaced at low mileage. *cw the consumer stated he began to hear a noise at 5000 miles. *jb
03/01/2010109/23/2008
 2009 toyota camry le sedan. consumer states steering problem, a continued pull to the left which apparently cannot be corrected without replacement of tires. *tgw two hours after leaving the dealership, the low tire pressure light illuminated. the consumer went back to the dealer where it was determined the tire had a slow leak. the dealer found a nail near the sidewall of the tread. the consumer purchased two front tires. after he left the dealership, he noticed the pull to the left was gone. the consumer was informed the original tires were of poor quality and would not last much past 25,000 to 30,0000 miles. *jb
08/22/200920001
 Uncontrollable acceleration on a family trip several times. i took it to vanderstyne toyota dealership in rochester, ny. they said it was insignificant. normal occurrence and wear. also, car is not even a year old and standard michelin energy tires are worn badly even with regularly scheduled maintenance rotation and balance! they have no warranty on tires! *tr
08/15/2009190001
 My 2009 toyota camry has premature tire wear on all 4 tires before 20,000 miles. firestone will not address problem nor will the dealer even though all tires were rotated according to dealers recommendations. the vehicle was purchased in march 2008. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
12/18/2008
 Vehicle hesitate during acceleration. vehicle surges/accelerates slightly when not pressing pedal to excelerate. tire pressure light always comes on even when tires are properly inflated. vehicle runs hard when cruising at 40mph. there is a hard engine running sound.
03/01/201020000
 I had to replace the tires on my 2009 camry at around 25,000 miles. the low pressure tire light came on after i had just had it serviced. the master mechanic at work check the tire pressure and each tire was 8 - 10 pounds low on pressure. i took it to toyota in north augusta, sc and the rude service manager told me that when i had it serviced a top technical signed off as rotating and airing the tires and that had it been another technician he might believe they didn't air the tires. he only aired the tires, didn't check valve stems or for tire defects. the light kept coming on and i went back a couple more times i believe. he finally determined making the statement this is common. since it was my second camry i disagreed with him and then he responded it is common in this model. he said you couild drive out of here right not and it might come on again.....i replied i'm not buying this and left. the light did come back on within the week or two. i looked at my front tires and was shocked! the front tires were worn out with hardly no tread left on them. i immediately took it to a tire dealer and replaced the firestone bridgestone tires with another brand of tire...........that has been nearly 5,000 ago and the light has never turned on. there is a definite defect here with the car of tire dealer. tires should last a long longer than 20,000 to 25,000 miles on a new car especially. if others are experiencing this problem, toyota needs to be reimbursing car owners for replacement tires....maybe they purchased defective parts at a low cost just like they did with the brakes....had i not taken care of the tire problem it could have resulted in a blow out and endangerment of miy life and others. the service manager was extremely rude and did not make any attempt to research for an existing problem, which became evident after a few trips in there. his and toyota's disregard for safety has really changed my opinion of toyota.