Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
12V491000Toyota Motor North America, Inc.from 09/01/2006 to 12/19/2008V (Vehicle)251942411/05/2012ODITOYOTA MOTOR CORPORATION10/10/201210/10/2012
Defect SummaryToyota is recalling certain model year 2007-2009 camry, camry hybrid, rav4, corolla, corolla matrix, tundra, sequoia, highlander, highlander hybrid, yaris, scion xb, scion xd and pontiac vibe vehicles. the power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence SummaryIf the switch overheats, it may melt, possibly resulting in a fire.
Corrective SummaryToyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. general motors will contact the pontiac vibe owners affected by this recall and gm dealers will inspect and repair switches as necessary. those owners may contact pontiac customer care at 1-800-762-2737.
NotesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - SUN ROOF ASSEMBLY
TSB-0141-08 REV207/29/200810036931Toyota: vehicles would have water leak condition in the headliner. this causes the foot well to be wet. it may result from moon roof drain hoses are loose or disconnected from drain pan nipple. *pe04/20/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
06/01/2012330001
 While driving our 2009 toyota camry se model that my wife drives 95% of the time, i was being annoyed by the driver side visor droping down and obstructing my view, it would not stay fully up, in asking my wife about this she responded it has been that way for a while but is getting worse, and she mentioned the passenger side is very difficult to pull into the down position and then back up, stopped using it because she did not want to break it. i ordered thru the dealer the driver side visor and weeks after i am told it is in back order and not available at this time. i wonder if toyota is using there available stock for those consumers that take it in for dealer repair/replacement at a cost to the consumer, as i have read in some of the complaints. what am i to do ? any suggestions ? help !!!! i dont want to wait for a accident to happen.
07/06/2012140001
 Driving down the road at 65 (posted speed limit) when drivers side sun visor broke, flopped down right in front of my face, blocking road from my view. had to hold it up until i found a safe place to pull over. could have crashed. *tr
05/01/201270050
 Driver's side sun visor broke and is blocking visibility and unsafe in a crash as it will impact my forehead.
01/23/201260000
 I have a 2009 camry and the driver's side sun visor has failed. it hangs there, only will stay in 2 or 3 specific positions and when it is up it droops down in my line of sight causing a serious hazard in driving (which i do a lot of for work every day). this is a serious issue and toyota has refused to cover the repair even though this is a common issue and caused by their faulty equipment and cost saving measures. this needs to be addressed for all affected owners asap.
02/20/2012
 The driver-side sun visor on my 2009 toyota camry recently broke. like many others have already reported, the visor will not stay up and makes visibility while driving very difficult. in order to drive, i had to physically remove the visor to see, but now i have no visor to help shield the sun, which also makes visibility difficult. i have seen this issue reported online by many different individuals ranging from 2007-2009 camry models. my car is only 3 years old and this should not happen. i hope toyota can acknowledge this flaw and provide a fix.
09/02/2011
 Tl* the contact owns a 2009 toyota camry. the contact stated that the sun visor on the driver fell down and obstructed the field of vision. the vehicle was not taken to have the failure diagnosed or repaired. the failure mileage was unknown and the current mileage was 37,000.
09/02/2011
 Tl-the contact owns a 2009 toyota camry. the contact stated that the sun visor on the driver fell down and obstructed the field of vision. the vehicle was not taken to have the failure diagnosed or repaired. the failure mileage was unknown and the current mileage was 37,000. sm.
09/02/2011
 Tl- the contact owns a 2009 toyota camry. the contact stated the sun visor on the driver side falls down. the contact stated the visor blocks the view of the driver and makes it hard to see. the vehicle had not been to the dealer. the current mileage was 37,000.rl
08/18/2011
 I was driving my car and went to put sun visor down and it just broke no warning or anything. i did not even pull hard. just normal use and it obstructed my view. as it was just dangling in my face would not stay up towards the window. when i called the dealer they said there has been some others having same issue but, there hasnt been anyone that has gotten hurt or they have not made alot out of it. they want me to spend 110.00 just for part which is faulty part.
08/30/201179000
 Driver's side sun visor snapped and is no longer attached to the arm rotating arm. visor is hanging loose only by material and causes a visibility issue. it will no longer remain in a stored position.
07/14/201152000
 The sun visor in 2009 toyota camry xle hangs in face while driving.in the down position and would not stay secured in the up position, it then came off bracket and could be seen through the upholstery. due to the major obstruction of vision it had to completely remove the visor to prevent wrecking. the black metal hinge allowing the visor to flip cracked the plastic tube like piece at the top of the visor causing it to stay down against the windshield.
05/01/201128000
 Driver side sunvisor broken
05/31/201133700
 The sun visor in 2009 toyota camry hangs in face while driving. came off bracket and causes major obstruction of vision. had to completely remove the visor to prevent wreck.
09/07/20104410
 Tl-the contact owns a 2009 toyota camry. the contact stated that when the driver closed the driver side door, she heard a pop noise. the driver then noticed that there was a hole in the back window. the driver drove the vehicle home and more glass then dropped out of it as she drove over bumps in the road. the vehicle was taken to an authorized dealership where the dealer took pictures of the window. the contact called the manufacturer who offered no assistance. the vehicle had not been repaired at the time of the complaint. the current mileage was 4,442. the failure mileage was approximately 4,410-bk
08/27/201045500
 2009 toyota camry. the driver side sun visor dropped to the down position blocking site visibility ( this occured while the vehicle was being driven and was in motion on a public highway) and it will not stay in the retracted (against the roof) position. it continues to obstruct vision when in the forward position and blocks periphereal vision when swung up against the driver's side window. when the dealer was contacted their representative stated that it is a common and ongoing problem that has not been addressed by toyota. searches on the internet reveal that this is a problem that has persisited for a number of years. it is highly likey that this problem will lead to vehicular damaged and/or personal injury if it has not already.
03/28/20091
 Having problems with the windshield. i guess you can call it windshield bubbles. real bad at sunrise and at sunset. kind of looks like hair spray residue on the windshield. waiting for the factory rep. to look at it. looks like it is embedded in the glass. not a clear view when driving into the sun. *tr
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/14/20121040001
 My 2009 toyota camry had a window switch failure. on the main switch assembly, the switch button that controls the passenger's windows partially melted due to an apparent short. this could potentially have resulted in a fire, hence this report. please add this complaint in your current investigation about this specific manufacturing defect and will appreciate any updates on this investigation. *tr
01/24/201019854
 Tl*the contact owns a 2009 toyota camry. approximately one month ago the the contact stated that her radio display was not visible whenever she started the vehicle. within a few weeks, the rear power windows began opening on their own. the contact was driving approximately 20 mph when the brakes were engaged; however, the vehicle would not stop which caused her to crash into a vehicle in front of her. there were no injuries. the vehicle was towed to a body shop who advised the contact that there was also an electrical failure since the vehicle would start. the repair shop made several attempts to start the vehicle and was unsuccessful. the manufacturer advised her that the recall repair will start in april and that she would have to wait until then. the contact stated that the air bags did not deploy. the failure mileage was 19854.
04/14/200976001
 2009 toyota camry passenger window fell within two weeks of having the vechile. *tr
VISIBILITY - REAR WINDOW WIPER/WASHER
08/27/201137000
 Tl- the contact owns a 2009 toyota camry. the contact stated that the windshield wiper blower failed while driving in rainy weather. the dealer denied any assistance with repairs to the vehicle and the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 37,000 and the current mileage was 37,100. kmj
08/27/201137000
 Tl- the contact owns a 2009 toyota camry. while driving in the rain, the contact stated that the windshield wiper blower stopped working. the dealer denied any assistance with repairs to the vehicle. the failure was repaired. the manufacturer was not contacted. the failure mileage was 37,000 and the contact mileage was 37,100. nw
11/18/20086901
 In this cold morning, the rear window of my car was covered with frost. i turned on the rear window defrost. i found the frost never melt in about one-fourth (or even one third) of the rear window from the top, while the frost of the rest of the rear window is completely dissolved by heat wire. the heat wire did not work for the upper part but worked for the rest part of the window. it is really a hazard when you drive and you can not really see clearly from your rear view mirror. *tr
VISIBILITY/WIPER
09/03/2012105000
 Tl* the contact owns a 2009 toyota camry. the contact stated that the driver's side visor would not remain secured in the housing. the contact took the vehicle to the dealer and was told that the visor would have to be replaced. the vehicle was not repaired. the failure mileage was 105,000 and the current mileage was 116,000.
09/03/2012105000
 Tl- the contact owns a 2009 toyota camry. the contact stated that the driver's side visor would not remain secured in the housing. the contact took the vehicle to the dealer and was told that the visor would have to be replaced. the vehicle was not repaired. the failure mileage was 105,000 and the current mileage was 116,000. kmj
09/03/2012105000
 Tl- the contact owns a 2009 toyota camry. the contact stated that the visor on the driver side will not stay up. the contact took the vehicle to the dealer and was told the visor would have to be replaced. the dealer stated the visor was not under warranty. the failure mileage was 105,000 and the current mileage was 116,000.rl
01/04/20111
 After getting the third set of tires, i noticed that all four struts were leaking. the second set of tires wore out prematurely. also, the driver's side sun visor started flapping and would no longer stay up. i had to remove the visor because it started to block my view. *tr
01/04/2011
 After getting the third set of tires, i noticed that all four struts were leaking. the second set of tires wore out prematurely. also, the driver's side sun visor started flapping and would no longer stay up. i had to remove the visor because it started to block my view.
09/03/2012
 Tl- the contact owns a 2009 toyota camry. the contact stated that the driver's side sun visor fractured and had been hanging down for two months before eventually becoming completely detached from the vehicle. the vehicle was not repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 130,000. kmj
09/03/2012
 Tl- the contact owns a 2009 toyota camry. the contact stated that the visor on the driver side broke. the contact stated that the visor had been hanging down for two months before it broke off. the vin was not available. the failure mileage was unknown, but the current mileage was 130,000.rl
10/19/201289996
 On 10/19/2012, the windshield molding on the upper driver side was separating from the glass and was cracking in other areas. the molding was inspected by local toyota dealerships and they questioned the installation of the windshield. it was explained the car has one owner and the windshield had not been damaged or replaced. i was told i could have it repaired for $400 or come back when i experience leaking. i was not satisfied with either answer especially since the toyota plant, located in kentucky, incorrectly installed the windshield and now i am being told i have to pay for the botched installation. after researching recent tsbs, i found the 09-12 tacoma's were experiencing the same issues i have on my car. the tsb 0062-12 states the incorrect installation of the windshield/windshield molding was causing wind noise and the remedy was to replace the windshield/windshield molding. although the tsb specifies wind noise as a minor nuisance, the defect has the potential to affect the integrity of the windshield as well as other electrical components due to the faulty molding. i am requesting the tsb be expanded to cover camrys exhibiting the same symptoms and make dealers responsible for correcting the defect.
07/19/201256000
 Tl- the contact owns a 2009 toyota camry hybrid. the contact stated that the driver's side sun visor would not stay closed. the visor would fall and block the driver's view of the roadway. the contact had not taken the vehicle to the dealer for inspection or repairs. the failure and the current mileages was 56,000. kmj
07/19/201256000
 Tl- the contact owns a 2009 toyota camry hybrid. the contact stated that the driver side sun visor will stay up. the visor falls and blocks the drivers view. the contact had not taken the vehicle to the dealer. the failure mileage and current mileages were 56,000.rl