Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/12/201219700
 In late 2009, i purchased a new 2010 camry hybrid. the vehicle came with bridgestone turanza tires. i have just had to replace these tires after 2.5 years and only 19,700 miles. the front tires were 4/32 and right at the wear mark, the rear at 6/32. the worn tire treads became evident with the first chicago snow. at 10 miles per hour, i was sliding as i drove home and, at one point, had to skid into a curb in order to stop the vehicle so as not to slide into oncoming traffic in a crowded intersection. fortunately, there was no accident and no damage to my vehicle or other property. i contacted the dealer (from whom i purchased the car) to complain. he told me the tires were guaranteed for five years but had no estimated mileage, which is hard to believe. i also contacted another toyota dealer and was told that these tires last no more than 25,000 miles. i spoke with a bridgestone dealer and was told 40,000 miles. i have changed the oil on my car regularly and also had my tires rotated every six months (my car has very low mileage to date). it is evident that bridgestone turanza tires do not meet even the minimum endurance requirements.
11/05/201137982
 I have a 2010 toyota camry. when i reached 70 mph while driving my steering wheel would vibrate very badly. when i took my car in for an oil change and tire rotation, i was told that the vibration is coming from the tires and that the steel mesh was coming through my two front tires and that if i didn't get new tires immediately it was a safety hazard and i could experience a blowout in the very near future. i ended up getting 2 new tires, and my 2 back tires will also need to be replaced soon as they were showing signs of the same problem.
08/24/201018000
 2010 toyota camry right front tire was completely worn down to the mesh, left front tire was still full of tread, advised toyota of issue, they refused to replace. local tire company stated this should not have occured.
05/07/2010689
 I have a 2010 camry le which i purchased three weeks ago. the car has bridgestone turanza el 400-02 tires, which had 689 miles on them. the rear driver side tire failed at 60 mph when the tread split. after reading all the similiar complaints by other toyota car owners, i believe these tires are dangerous. after a very ulgy discussion with the dealership, the one tire was replaced, but toyota would not replace the remaining three.