Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 13V014000 | Southeast Toyota Distributors, LLC | V (Vehicle) | 3235 | MFR | TOYOTA MOTOR CORPORATION | 01/16/2013 | 01/17/2013 | |||||||||
| Defect Summary | Southeast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. during modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. without passing the calibration test, the occupant sensing system may not operate as designed. | |||||||||||||||
| Consequence Summary | If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment. | |||||||||||||||
| Corrective Summary | Southeast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. the recall is expected to begin during january 2013. owners may contact southeast toyota at 1-800-301-6859. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/15/2013 | 26000 | 1 | |
| Vehicle was being driven on a dirt road, going around a corner, the vehicle did not slow down and went off the road and skidded alongside the road for about 30 ft. the vehicle then hit a few small stumps, still without slowing down, and finally slammed into a large tree. the impact in which the car hit the tree was so strong that the back end of the car rose up into the air and stayed in that vertical position. only the tail lights were still visible from the road after the car slammed into the tree and stopped. if the tree hadn't been hit, the car would have continued down the hillside into the bottom of a ravine, about another 40 ft. the entire front drivers side was shoved almost to the windshield and not one of the airbags deployed. the entire drivers side of the motor and hood were destroyed, the battery was crushed and leaking acid everywhere and was sitting behind the front tire and the hood was v shaped and pushed into the windshield. there were no skid marks so clearly the brakes weren't functioning properly either, also the speed in which the vehicle went into the tree shows that the acceleration was faulty because the vehicle wouldn't slow down. the drivers face slammed into the steering wheel and broke her nose and received a possible concussion because the airbags failed to deploy, along with numerous bruises and scratches. the damage is so severe that the car is a total loss but still we are left wondering why the airbags didn't go off. if the driver hadn't been wearing her seatbelt, it is very likely that she would have been thrown straight through the windshield and it would have been a fatality. we have pictures of the vehicle and the scene of the accident to show just how serious and dangerous this is. we would like to have answers as to why a vehicle with such high crash test ratings would fail to provide adequate safety to the driver. *tr | |||
| 01/15/2013 | 26000 | ||
| Vehicle was being driven on a dirt road, going around a corner, the vehicle did not slow down and went off the road and skidded alongside the road for about 30 ft. the vehicle then hit a few small stumps, still without slowing down, and finally slammed into a large tree. the impact in which the car hit the tree was so strong that the back end of the car rose up into the air and stayed in that vertical position. only the tail lights were still visible from the road after the car slammed into the tree and stopped. if the tree hadn't been hit, the car would have continued down the hillside into the bottom of a revene, about another 40 ft. the entire front drivers side was shoved almost to the windshield and not one of the airbags deployed. the entire drivers side of the motor and hood were destroyed, the battery was crushed and leaking acid everywhere and was sitting behind the front tire and the hood was v shaped and pushed into the windshield. there were no skid marks so clearly the brakes weren't functioning properly either, also the speed in which the vehicle went into the tree shows that the acceleration was faulty because the vehicle wouldn't slow down. the drivers face slammed into the steering wheel and broke her nose and received a possible concussion because the airbags failed to deploy, along with numerous bruises and scratches. the damage is so severe that the car is a total loss but still we are left wondering why the airbags didn't go off. if the driver hadn't been wearing her seatbelt, it is very likely that she would have been thrown straight through the windshield and it would have been a fatality. we have pictures of the vehicle and the scene of the accident to show just how serious and dangerous this is. we would like to have answers as to why a vehicle with such high crash test ratings would fail to provide adequate safety to the driver. | |||
| 10/10/2012 | 34000 | ||
| Tl-the contact owns a 2011 toyota camry se. while driving approximately 40 mph, the contact crashed into the rear of another vehicle. the driver sustained injuries to the neck, shoulder, lower back, hip and ribs. the air bags failed to deploy with the level of impact. a police report was filed of the incident. the front end of the contact | |||
| 10/10/2012 | 34000 | ||
| Tl-the contact owns a 2011 toyota camry se. while driving approximately 40 mph, the vehicle crashed into the proceeding vehicle. the driver suffered from neck, shoulder and lower back injuries. in addition, the hip and rib cage area was injured. a police report was filed of the incident. the air bags failed to deploy with the level of impact. the front end of the vehicle sustained severe damages. the vehicle was towed to an authorized dealer for repairs. the manufacturer was not notified of the defect. the approximate failure mileage was 34,000. js | |||
| 05/31/2012 | 20000 | ||
| Tl* the contact owns a 2011 toyota camry. the contact stated that while driving 50 mph, another vehicle failed to yield the right of way. the contact was unable to stop and crashed into the vehicle | |||
| 05/31/2012 | 20000 | ||
| Tl-the contact owns a 2011 toyota camry. the contact stated that while driving 50 mph, another vehicle failed to yield the right of way. the contact was unable to stop and crashed into the vehicle | |||
| 05/31/2012 | 20000 | ||
| Tl-the contact owns a 2011 toyota camry. the contact stated that while driving at 50mph a vehicle failed to yield the right of way. the contact was unable to stop and crashed into the vehicle front end and the driver and passenger frontal air bags failed to deploy. the contact received injury to the chest and had a stroke due do injury sustained, the front passenger received injury to the chest, the passenger in the rear received injury to the shoulder, leg, and head. the vehicle was not repaired. the failure and the current mileage was 20,000. li | |||
| 04/09/2012 | 34000 | ||
| We were in a construction zone, and we were at a complete stop in stop and go traffic. the car behind us going 65 | |||
| 09/07/2011 | 34266 | ||
| The vehicle was purchased as a used rental return vehicle on august 18, 2011. on september 7, 2011 the vehicle was taken to the dealership (iron trail motors - virginia, mn) because the air bag sensor on the passenger side turned off while the seat was occupied by an adult. the dealership told us that they reset the airbag and that would resolve the problem. i took the vehicle home and within a week the same error occured on the passenger side airbag. i returned the car to the dealership and they ordered a new wiring harness from toyota and replaced the wiring to the air bag and sensors. i once again took the vehicle home and within three days the same error reoccured. i returned the vehicle and after having the car for four days i received a phoine call from the dealership stating that the factory representative from toyota told them (dealership) that we were being seated to heavily on the seat and that there was nothing they could do to repair the problem and they would reset the sensor once again, additionally i was also told by the dealership that toyota would no longer pay for any further returns of the car because of air bag issues. today i filed a formal complaint with toyota customer care (case # 1110132025) | |||
| 06/07/2011 | 3145 | ||
| Consumer was involved in crash and the air bags failed to deploy. | |||
| 11/20/2010 | 6500 | ||
| Heading east on rt. 41 and upon intering an intersection on a green ligth i slowed to allow 2 cars to pass from the oncoming east traffic before making a left turn north onto a 4 lane street. upon accelerating to make the turn, the car hit the right curb at a high rate of speed causing me to quickly steer to the left to stop me from hitting the on coming traffic from the north.. i managed to cross two lanes but in the third lane was hit by an oncoming south bound vehicle.. my car was then stopped by the left hand curb. the other vehicle was demolished and $8,000 damage was caused to my front end. the air bags in the demolished car were deployed but mine were not. i feel as though the vehicle suddenly excelerated causing the accident so after having the car repaired and checked i could not feel safe in it so traded it off the one that i could. | |||
| 12/09/2010 | 3595 | ||
| On 9 dec 2010, i drove a rental car, 2011 toyota camry (blue) from virginia back to new jersey (nj). the car had 3316 miles when i rent on 8 dec 2010 in nj. at approximately 6:35 pm edt on 9 dec 2010, i was driving in the most left express lane at 60 mph in prince george | |||
| AIR BAGS - SIDE/WINDOW | |||
| 11/30/2010 | 8595 | ||
| On november 30, 2010 our 2011 camry was involved in an accident. the camry was struck by a 1999 honda crv, the point of impact was behind the right front headlight. the crv continued to travel along the right front quarter panel, breaking the right front tire and stopped at the front of the right front passenger door. the estimated speed of my camry was 10mph and the honda crv was travelling at approximately 40mph. the front air bag on the camry deployed but none of the side curtain air bags deployed. the impact of the vehicle caused my daughter, riding in the backseat on the passenger side, to hit her head on the window. the impact caused the window to shatter. a witness at the scene observed her stocking cap fly out the rear window. my daughter was taken to the doctor and was cleared and we were advised to observe her for the next 24 hours to make sure she did not have a concussion. the doctor also stated that she was lucky to be wearing the stocking cap as it helped cushion the blow. the damage on the camry was severe enough to total the vehicle. i tried to get an answer from toyota as to why the side curtain air bags did not deploy but as of yet i have not received a response. | |||