Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/08/2013 | 18930 | 1 | |
| Every morning when the vehicle is first started up and both the engine and transmission are cold, vehicle exhibits a transmission flare between the first and second gear during normal driving behavior whilst the accelerator pedal is depressed - even if only slightly. during the incident, which lasts no more than five seconds, the engine revs significantly (up to 2500-3000 rpm from 1000) and the transmission appears to be in a neutral state, e.g. slipping between gears. the vehicle also jerks and shifts violently while downshifting when coasting occurs mainly at highway speeds, but does occur sometimes at neighborhood speeds. the former said issue only appears during the morning after the vehicle has been sitting for an extended period of time (i.e. come home from work and leave next morning), and is unable to be duplicated at any other time. on the other hand, the latter said issue occurs nearly every time the vehicle is used. the vehicle has been brought to the local toyota dealership where repair attempts have already been made, but have been unsuccessful. the vehicle will be brought back for service once again. it is important to note that these problems are very similar to earlier problems the 2007 camry experienced (which is the same generation as the 2011 camry) -- to which several tsbs were issued to correct those problems. *tr | |||
| 01/08/2013 | 18930 | ||
| Every morning when the vehicle is first started up and both the engine and transmission are cold, vehicle exhibits a transmission flare between the first and second gear during normal driving behavior whilst the accelerator pedal is depressed - even if only slightly. during the incident, which lasts no more than five seconds, the engine revs significantly (up to 2500-3000 rpm from 1000) and the transmission appears to be in a neutral state, e.g. slipping between gears. the vehicle also jerks and shifts violently while downshifting when coasting occurs mainly at highway speeds, but does occur sometimes at neighborhood speeds. the former said issue only appears during the morning after the vehicle has been sitting for an extended period of time (i.e. come home from work and leave next morning), and is unable to be duplicated at any other time. on the other hand, the latter said issue occurs nearly every time the vehicle is used. the vehicle has been brought to the local toyota dealership where repair attempts have already been made, but have been unsuccessful. the vehicle will be brought back for service once again. it is important to note that these problems are very similar to earlier problems the 2007 camry experienced (which is the same generation as the 2011 camry) -- to which several tsbs were issued to correct those problems. | |||
| 09/10/2012 | 19000 | ||
| Tl* the contact owns a 2011 toyota camry. the contact stated that while the vehicle was parked, the transmission began leaking fluid and the vehicle became inoperable. the manufacturer was notified of the failure who advised the contact to have the vehicle towed to the dealer for repairs. the vehicle was taken to the dealer who advised the contact that the transmission was cracked from a stone and that the vehicle would have to be repaired at the contact's expense. the vehicle was not repaired. the failure and the current mileage was 19,000. | |||
| 09/10/2012 | 19000 | ||
| Tl- the contact owns a 2011 toyota camry. the contact stated that while the vehicle was parked, the transmission began leaking fluid and the vehicle became inoperable. the manufacturer was notified of the failure who advised the contact to have the vehicle towed to the dealer for repairs. the vehicle was taken to the dealer who advised the contact that the transmission was cracked from a stone and that the vehicle would have to be repaired at the contact's expense. the vehicle was not repaired. the failure and the current mileage was 19,000. kmj | |||
| 09/10/2012 | 19000 | ||
| Tl- the contact owns a 2011 toyota camry. the contact stated that while the vehicle was parked. the transmission was leaking fluid and the vehicle was inoperable. the manufacturer was notified of the failure and who told the contact to towed the vehicle to the dealer for the repaired under the manufacturer warranty and offered no additional assistance. the dealer was notified of the failure and who stated that the failure of the vehicle transmission was a crack from a stone and stated that any repaired of the vehicle was at the contact cost and that the failure was no under any warranty and offered no additional assistance. the failure and the current mileage was 19,000. lg | |||
| 06/30/2012 | 20900 | 1 | |
| Transmission issues..... while doing mostly city driving and in the first ten minutes of driving, transmission will not know what gear it wants to be in, there is a whiny noise associated with it also (never heard this before in the toyota's i have owned). while at a complete stop the vehicle will almost die to conserve fuel. when you go to start back up the vehicle will do this gear checking process leading to the vehicle not moving as it should. once it finds the correct gear the car will lunge very quickly and almost create rear end collisions. i have two intersections near my home that i am afraid to come to because i have to floor the gas and step on the brake pedal so the car does not stall and so that the car will make it across the intersection without getting t-boned. i almost got t-boned twice due to this the last happening on 6-30-12. this issue is a 6-15 mph issue and when cold more than warmed up. i read that this issue is not an issue but a learning transmission and that it tries to learn operators. with 21,000 miles a car should not be learning and what if a different operator drives it? the car will jerk me around while on my 8 mile jaunt to the highway in the mornings. once on the highway this is a non-issue. i called toyota and they have not issued a recall but i have read of many other terrified toyota 2011 and 2010 camry owners that have called them and several have contacted your organization. there is a tsb (technical service bulletin) 0287-10 out for the learning of this transmission but it has not help my situation or others from what i read. (updated transmission software) i will not allow my wife or children in this car. i even took the keys with me once while away on business so she would not forget and drive it. *tr | |||
| 06/30/2012 | 20900 | ||
| Transmission issues..... while doing mostly city driving and in the first ten minutes of driving, transmission will not know what gear it wants to be in, there is a whiny noise associated with it also (never heard this before in the toyota's i have owned). while at a complete stop the vehicle will almost die to conserve fuel. when you go to start back up the vehicle will do this gear checking process leading to the vehicle not moving as it should. once it finds the correct gear the car will lunge very quickly and almost create rear end collisions. i have two intersections near my home that i am afraid to come to because i have to floor the gas and step on the brake pedal so the car does not stall and so that the car will make it across the intersection without getting t-boned. i almost got t-boned twice due to this the last happening on 6-30-12. this issue is a 6-15 mph issue and when cold more than warmed up. i read that this issue is not an issue but a learning transmission and that it tries to learn operators. with 21,000 miles a car should not be learning and what if a different operator drives it? the car will jerk me around while on my 8 mile jaunt to the highway in the mornings. once on the highway this is a non-issue. i called toyota and they have not issued a recall but i have read of many other terrified toyota 2011 and 2010 camry owners that have called them and several have contacted your organization. there is a tsb (technical service bulletin) 0287-10 out for the learning of this transmission but it has not help my situation or others from what i read. (updated transmission software) i will not allow my wife or children in this car. i even took the keys with me once while away on business so she would not forget and drive it. | |||
| 08/17/2011 | 11465 | 1 | |
| Every time i release or push acceleration more than 50 miles car gets pulse.(example : generator move forward and backward every time piston goes up and down) i fell like engine will drop. reproduce steps : drive car at about 60 miles/hr on good road so you can feel pulse. now we want keep speed 60 miles so we will press pedal to maintain speed now as soon as you will remove pedal you will feel pulse. now, you removed pedal so speed going down so as soon as you trying to maintain speed you will fell pulse again. reproduce rate about 85%. i am having this problem since august 2011. i had put my car at toyota dealer more than 5 times and they admit that they are not feeling this pulse. than i put case to ncds for review. but toyota reset my computer right before inspection so ncds person didn't test drive and refuse my case. at time of case, one technician from chicago admit this problem in some different direction like this pulse is normal(which is very scary). its depend on where you driving (its easy to reproduce in hwy, i also feel in city to but they told me that its changing gear so it's normal) its depend on driver( i told him to drive and fix this issue if i am not good driver). now this is very simple answer for toyota to give you customer and reject case. once they reset computer of my car they told me to wait till car computer learn driver pattern. i wait 2month , 1500 miles. i also ask them that how long ? how many miles ? but they told me that it's depend on driver. they also told me that if anything wring we will happy to help if anything wrong in engine/transmission. i also decide to go court but if they are going to inspect my car again then they will admit that nothing happened. so, please help me for this problem i spend 24000 dollar. i deserver better answer than this above crazy answer. *tr | |||
| 08/17/2011 | 11465 | ||
| Every time i release or push acceleration more than 50 miles car gets pulse.(example : generator move forward and backward every time piston goes up and down) i fell like engine will drop. reproduce steps : drive car at about 60 miles/hr on good road so you can feel pulse. now we want keep speed 60 miles so we will press pedal to maintain speed now as soon as you will remove pedal you will feel pulse. now, you removed pedal so speed going down so as soon as you trying to maintain speed you will fell pulse again. reproduce rate about 85%. i am having this problem since august 2011. i had put my car at toyota dealer more than 5 times and they admit that they are not feeling this pulse. than i put case to ncds for review. but toyota reset my computer right before inspection so ncds person didn't test drive and refuse my case. at time of case, one technician from chicago admit this problem in some different direction like this pulse is normal(which is very scary). its depend on where you driving (its easy to reproduce in hwy, i also feel in city to but they told me that its changing gear so it's normal) its depend on driver( i told him to drive and fix this issue if i am not good driver). now this is very simple answer for toyota to give you customer and reject case. once they reset computer of my car they told me to wait till car computer learn driver pattern. i wait 2month , 1500 miles. i also ask them that how long ? how many miles ? but they told me that it's depend on driver. they also told me that if anything wring we will happy to help if anything wrong in engine/transmission. i also decide to go court but if they are going to inspect my car again then they will admit that nothing happened. so, please help me for this problem i spend 24000 dollar. i deserver better answer than this above crazy answer. | |||
| 05/30/2012 | 10000 | ||
| Tl-the contact owned a 2011 toyota camry. the contact stated that while driving 15 mph, the vehicle accelerated on its own. the contact was turning when the failure occurred and crashed into a tree as a result. the contact suffered minor injuries and the vehicle was destroyed. a police report was filed. the vehicle was then towed to a local garage before being towed to a junk yard. the cause of the failure was unknown. the manufacturer was notified and they stated that the would send an independent engineer to inspect the vehicle. the failure mileage was 10,000. sm. | |||
| 05/30/2012 | 10000 | ||
| Tl- the contact owned a 2011 toyota camry. the contact stated that while going 15 mph, the vehicle accelerated on its own. the contact stated that he was trying to make a turn and when the vehicle accelerated and caused him to crash into a tree. there were minor injuries and the vehicle was destroyed. there was a police report filed. the vehicle was towed to a local garage then to a junk yard. the cause of the failure was unknown. the manufacturer was notified and they stated that the would send an independent engineer out to inspect the vehicle. the failure mileage was 10,000. ap | |||
| 08/07/2011 | 1 | ||
| 09/21/2011 | 100 | ||
| Transmission whines at low speeds, very anoying. it slips between 1st & 2nd gear. down shifts rough. something bumps around trunk when taking off & stopping. dealer tells me that all this is normal. i will never buy another toyota ever. my advise to others, don't buy 2011 camery, you'll be sorry | |||
| 04/06/2011 | 6 | ||
| Ever since i bought the car (4 cyl., xle) a year ago: automatic transmission shifts sometimes slowly after a pause or unexpectedly and abruptly as it searches for gears, and it races intermittently, especially at start-up; it coasts a few inches after i put it into park, even on level ground. power steering requires constant correction, even on level road surfaces. cruise control is slow to respond to adjustments from lever on stem. dealer's service dept. claims, after 4 attempts to diagnose, that the car performs as designed, so my complaint will need to be with the design. | |||
| 09/06/2011 | 60 | ||
| At low speed (15-39 mph), the transmission shift roughly. the car was either pulled back (1) by the engine or jumped (2,while my foot on the break pedal) during the down shift. the pulling back (1) gives the same effect as using engine breaking in the manual transmission. based on the signs that i have seen on interstates, state laws (in some states) prohibit driver to use engine breaking. the jumping (2) was very bad. the car needed approximately 3-10 feet more to stop due to the unpredicable jumping behavior. well 3-10 feet does not seem to be a lot but let say if you are 1 foot away from running over a living thing.......... this problem have happened since i bought the car new and they still be a serious problem. i have been driven about 10-20 cars (including rentals) but i have never experienced the jumping (2, while my foot on the break pedal) until i bought this camry. after reading the reviews online, this seems to be a common problem for this model. this problem needs immediate attentions. | |||
| 04/15/2011 | |||
| My vehicle at below 40 mph, mostly city driving, the car jerks with abrupt shifting, and sometimes harsh shifting. also it feels like the car pauses a little when shifting at low speeds. the car takes off like it rushes rather than a smooth acceleration, though i press the gas pedal gently. this really bothers me during the rush hour because my both kids are in the back seat at that time. i have been to the toyota dealer but they said they couldn't reproduce the problem. some one please, please please help me with this. it really bothers me after spending lot on money on this car, i can't even drive it safe and its really dangerous driving around the city with my family thinking about what will happen at the next stop light. | |||
| 11/01/2010 | 1 | 08/30/2010 | |
| 2011 toyota camry. consumer states unintended shift into neutral *tgw the consumer stated she was able to pull over to the side of the road and the shift the gear back into drive. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/24/2011 | 25 | ||
| Very harsh/coarse shifting of transmission during upshift and downshift especially around 20mph and between 35-39mph. also on more than one occasion a loud thumping sound has been heard coming from the transmission as the car is slowing down and is in process of downshifting around 20mph. | |||
| 07/14/2011 | 2000 | ||
| 2011 toyota camry le, under 3,000 miles on car, sluggish drive as though i am pulling a trailor or something behind the car.vehicle jerking in and out of gears.loud thump sound twice from underneath the car as though something broke. in additon to the car at a stop sign brake engaged and car jerked forward. proceeded home and parked car and proceeded to exit car and the vehicle accelerated forwrd. as i turn to see if the car was not in the park postion it was and i am terrified to have this car at home my daughter was in the area a few minutes before and she would have been hit by the car if she was still there. i have filed a complaint with toyota and took back to dealership for them to take a look, and the only thing they can do is try and recreate the problem if it does not do the same thing when they try and recreate it then it will be closed and deems not an isssue. this is an issue and i do not feel safe with what happend. | |||
| 05/24/2011 | 400 | ||
| Experienced a coarse shifting of transmission during upshift and downshift especially around 20 mph and between 35-37mph. on more than once occasion i have experienced a loud thump noise coming from the transmission as the car is slowing down and is in process of downshifting around 20mph. other times similar behavior has occurred at speeds of 35-37mph. | |||
| 01/14/2011 | 200 | ||
| My 2011 toyota camry doesn't shift seamlessly as to what toyota is claiming. it's been very annoying. brought back to the dealer and they claim there is nothing wrong with it even though the master technician in pitts toyota dublin ga admits that its not suppose to shift seamless. totally contrasting comment. | |||
| 09/05/2010 | 8 | ||
| Tl- the contact owns a 2011 toyota camry le. the contact stated when the vehicle is on an incline, the vehicle will roll back. the vehicle is an automatic transmission and it rolls backwards. the contact stated is rolls back as if it is a manual transmission. the dealer tested the vehicle and then tested an additional vehicle that did the same thing. the dealer determined this is normal, but the contact feels this is unsafe, because they have to keep their feet on the brake and gas. the failure mileage was 8 and the current mileage was 3400.rl | |||
| 10/23/2010 | |||
| Tl-the contact owns a 2011 toyota camry. while driving 5 mph with her foot on the accelerator, she stated a water bottle that was on the console hit the gear shift and the vehicle went into reverse. the vehicle never moved backwards but made a very loud sound. she stated the vehicle stopped and she engaged the brake. she stated she did a test a the same failure happen. the contact stated she was concern because if she was on the freeway and this happen someone could get injured. the vehicle has not been taken to the dealer for the failure. the failure mileage was unknown the current mileage was 6,999. vwb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 05/09/2011 | 7000 | ||
| Tl-the contact owns a 2011 toyota camry. the contact stated whenever accidently striking the gear selector, the gear would shift into neutral without intent because the gear selector was not designed with a switch to engage. the failure occurred two different times at various speeds. also, the size and length of the front driver's side hearest significantly obstructed the visibility. the vehicle was taken to an authorized dealer where the technician stated the vehicle functioned as designed. the manufacturer was made aware of the problem. the failure mileage was 7,000. js | |||