Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
04/30/20128300
 On april 30th 2012 my camry 2012 was hit as i was making a uturn to pick up my son from school 35 mph /upon impact the car did not stop, went over the median, into the bush area, at the meantime i tried to put the car in park, the car did not stop, turned off the engine, the car did not stop, the car did not pick up speed, the whole time i was breaking but the car would not stop, it finally came to full stop upon impacting a tree. the police came and filled a report. was surprised to see my car on the other side of the road by a tree. my car was taken to toyota collision center in arlington tx. it took them 31 days to fix a brand new camry 2012 that was supposed to be done in 2 weeks according to them. they tell me there is nothing wrong with the car. i have driven camrys for more than 2 decades. i know if there is a problem. i contacted toyota corporate, they have sent an engineer specialist to check the car. they are not disclosing any information to me, they say you have to wait till you receive in mail. according to their engineer specialist, he says the recording box(something new with new camrys) there was more than one collision recorded. there was a time lapse! i have not picked up my car becuase i totally feel unsafe with that car!!! this had never happened to me!!! no one on earth can tell me there was nothing wrong with that car. i almost hit my son and his friend!!! the lawyers tell me since i have not hurt anyone and gotton hurt myself, there is nothing thry can do. i ask you to please help me with this case! i feel if something like this happens in the highway and i kill someone or myself, then lawyers and toyota will do something. i need help before it is too late. thank you for lisening.
04/12/20123100
 It sometimes will not shift into normal reverse. on these occasions, when you shift into reverse ,it will not move or creep slowly back as it normally does. it feels like a brake is on and you must push hard on the gas to get the car to back up at all. the car then lunges backward until you take your foot off the gas and it will jerk to a stop without you even touching the brakes. this is scary when you are in a parking space at a retail store,restaurant ,etc. and have someone parked on both sides of you. you cant back up slowly,only can lurch out of your parking spot and hope no pedestrians or vehicles are coming by. i finally got the car to do this at the dealer lot in des moines,by driving and parking for 48 minutes. now the dealer saw the problem dealer tech backed the car up for a block with one foot on the gas and one on the brake, as i told him if he drove forward for 50 feet it would snap out of the problem and we would be trying to recreate it again. no probs show on scope tests toyota has no idea what it is. bought the car 03/24/2012 dealer has had it to look at over 18 days already in and out. my wife is terrified to drive it as this happened to her in the parking lot at work..