Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/30/2011 | 300 | 1 | |
| This is the 5th camry we have owned since 1994 and we have been very happy with every one except this one. i feel very unsafe driving this car on the road, but especially in minnesota winter driving. my first impression was the feeling of driving a rear wheel drive car on ice. the car squirms like it is about to loose control and go into a spin, or like the rear of the car wants to move sideways. i am a professional driver 59 years old and consider myself an excellent driver in all conditions and have been driving in minnesota winters all my life. this condition is also very noticeable on dry roads because the car needs constant steering corrections because it feels like it wanders side to side. i complained to the dealer, suggesting to them that the alignment may be off. they checked and said it was o.k. i will be selling this car soon if i do not get this resolved. *tr | |||
| 08/30/2011 | 300 | ||
| This is the 5th camry we have owned since 1994 and we have been very happy with every one except this one. i feel very unsafe driving this car on the road, but especially in minnesota winter driving. my first impression was the feeling of driving a rear wheel drive car on ice. the car squirms like it is about to loose control and go into a spin, or like the rear of the car wants to move sideways. i am a professional driver 59 years old and consider myself an excellent driver in all conditions and have been driving in minnesota winters all my life. this condition is also very noticeable on dry roads because the car needs constant steering corrections because it feels like it wanders side to side. i complained to the dealer, suggesting to them that the alignment may be off. they checked and said it was o.k. i will be selling this car soon if i do not get this resolved. | |||
| 10/02/2012 | 761 | ||
| Tl* the contact owns a 2012 toyota camry. the contact was driving approximately 40 mph when the vehicle veered from left to right independently. the failure recurred continuously. the vehicle was taken to an authorized dealer for diagnosis where they advised the contact that the steering wheel was not aligned. the vehicle was repaired however, the failure recurred after the repair was performed. the manufacturer was not notified of the problem. the approximate failure mileage was 761. | |||
| 10/02/2012 | 761 | ||
| Tl-the contact owns a 2012 toyota camry. the contact was driving approximately 40 mph when the vehicle veered from left to right independently. the failure recurred continuously. the vehicle was taken to an authorized dealer for diagnosis where they advised the contact that the steering wheel was not aligned. the vehicle was repaired however, the failure recurred after the repair was performed. the manufacturer was not notified of the problem. the approximate failure mileage was 761. kmj | |||
| 10/02/2012 | 761 | ||
| Tl-the contact owns a 2012 toyota camry. while driving approximately 40 mph, the vehicle pulled into both directions independently. the failure occurred continuously. the vehicle was taken to an authorized dealer for diagnosis and they stated the steering wheel was off alignment. the vehicle was repaired. the failure recurred after the repair was performed. the manufacturer was not notified of the problem. the approximate failure mileage was 761. js | |||
| 12/31/2012 | 1000 | 1 | |
| I have a toyota camry se 2012 (4-cyl) which i bought on 08/29/2012. on 12/31/2012 (the road was clear and dry, it was a cloudy day, no rain, snow, ice on the road) while starting to accelerate from a stop light, turning into a lane, after i stopped pressing the gas pedal, the car kept getting faster and faster (the gas pedal didn't get stuck and my foot wasn't on it), when i started to turn into a lane, the driver's side wheel locked up and to avoid a crash i had to turn the wheel to the other side, i ended up doing a diagonal skid into the other lane, i was able to get the car to stop and straighten it out and keep going. since the driver's side wheel locked up the car jerked me pretty hard and my neck and arm started to hurt since then and i am scheduled to take physical therapy. i took it to the dealer i bought it from for service (from 1/2/2013 - 1/10/2013) and after i picked it up i've been having the rpm sticking at 1.3 all the time so now it's worse than when i had it last. the car doesn't feel safe to drive and i don't want to put my life or other people's lives at risk. after calling toyota and explaining all of this they told me to go to the dealer and the dealer says that toyota is the one that can do whatever they want, the dealer's only resolution is to accept the car as a trade in and roll over the residual value into a loan for another car, but it isn't my fault so i shouldn't have to pay more in payments for a car and i shouldn't have to be paying for a car that's not safe for me or my family to drive. before the incident on 12/31/2012 i had taken it in to the dealer for the same reason, but i thought it was that the tires weren't gripping on dry asphalt, the dealer topped off the air and said it was fine, but the car kept doing the same thing and i didn't realize it was accelerating on it's own until what happened on 12/31/2012. *tr | |||
| 12/31/2012 | 1000 | ||
| I have a toyota camry se 2012 (4-cyl) which i bought on 08/29/2012. on 12/31/2012 (the road was clear and dry, it was a cloudy day, no rain, snow, ice on the road) while starting to accelerate from a stop light, turning into a lane, after i stopped pressing the gas pedal, the car kept getting faster and faster (the gas pedal didn't get stuck and my foot wasn't on it), when i started to turn into a lane, the driver's side wheel locked up and to avoid a crash i had to turn the wheel to the other side, i ended up doing a diagonal skid into the other lane, i was able to get the car to stop and straighten it out and keep going. since the driver's side wheel locked up the car jerked me pretty hard and my neck and arm started to hurt since then and i am scheduled to take physical therapy. i took it to the dealer i bought it from for service (from 1/2/2013 - 1/10/2013) and after i picked it up i've been having the rpm sticking at 1.3 all the time so now it's worse than when i had it last. the car doesn't feel safe to drive and i don't want to put my life or other people's lives at risk. after calling toyota and explaining all of this they told me to go to the dealer and the dealer says that toyota is the one that can do whatever they want, the dealer's only resolution is to accept the car as a trade in and roll over the residual value into a loan for another car, but it isn't my fault so i shouldn't have to pay more in payments for a car and i shouldn't have to be paying for a car that's not safe for me or my family to drive. before the incident on 12/31/2012 i had taken it in to the dealer for the same reason, but i thought it was that the tires weren't gripping on dry asphalt, the dealer topped off the air and said it was fine, but the car kept doing the same thing and i didn't realize it was accelerating on it's own until what happened on 12/31/2012. | |||
| 12/12/2012 | 140 | ||
| Steering lacks on-center feel and this is particularly noticeable at highway speed. car wanders/darts left and right requiring constant corrective steering to keep car on course. this could be dangerous because even momentary lack of attention to the problem can cause the car to change direction significantly. | |||
| 10/27/2012 | 850 | 1 | |
| The car is very difficult to keep in a straight line, particularly at 70 mph and when driving in the passing lane on the open highway. i must correct my steering constantly, to keep the car from trying to go left. if you look away for just a moment, you will find yourself bearing left without even thinking about it. my dealer has been fully cooperating so far, but there have not been any correction of the problem. i have taken test drives with their service people, and even had the toyota factory service rep drive the car with me. he ordered the tow in to be adjusted and the tires rotated. had that done a few days ago and now the car constantly needs pressure on the wheel, toward the right, to keep it going straight down the road. it is most noticeable while you are in the passing lane at 70 mph. yesterday i made a trip to a city about 90 miles away. coming home i was in the left lane most of the time. i ended up with a really bad cramp in my left arm from holding constant right pressure on the wheel for about an hour. you don't dare look anywhere but straight ahead as you must constantly keep the steering corrected to stay in your lane. i believe this is a real safety issues as your total attention must be given to keeping the car in a straight line. if you are distracted, for even a moment, or look to either side you end up quickly driving out of your lane. not a good thing, particularly in heavy traffic at 70 mph! in the mean time, there appear to be many of us out there having this same drive-ability problem, and there is not yet any solution from toyota that can be applied. i encourage other with this same problem to keep pursuing toyota for a solution. this is the first year for their electric steering assist, and it really does need to have something done to alleviate this very unsafe driving condition. *tr | |||
| 10/27/2012 | 850 | ||
| The car is very difficult to keep in a straight line, particularly at 70 mph and when driving in the passing lane on the open highway. i must correct my steering constantly, to keep the car from trying to go left. if you look away for just a moment, you will find yourself bearing left without even thinking about it. my dealer has been fully cooperating so far, but there have not been any correction of the problem. i have taken test drives with their service people, and even had the toyota factory service rep drive the car with me. he ordered the tow in to be adjusted and the tires rotated. had that done a few days ago and now the car constantly needs pressure on the wheel, toward the right, to keep it going straight down the road. it is most noticeable while you are in the passing lane at 70 mph. yesterday i made a trip to a city about 90 miles away. coming home i was in the left lane most of the time. i ended up with a really bad cramp in my left arm from holding constant right pressure on the wheel for about an hour. you don't dare look anywhere but straight ahead as you must constantly keep the steering corrected to stay in your lane. i believe this is a real safety issues as your total attention must be given to keeping the car in a straight line. if you are distracted, for even a moment, or look to either side you end up quickly driving out of your lane. not a good thing, particularly in heavy traffic at 70 mph! in the mean time, there appear to be many of us out there having this same drive-ability problem, and there is not yet any solution from toyota that can be applied. i encourage other with this same problem to keep pursuing toyota for a solution. this is the first year for their electric steering assist, and it really does need to have something done to alleviate this very unsafe driving condition. | |||
| 10/05/2012 | 9 | 1 | |
| My 2012 toyota camery se limited edition wanders all of the time. the car never tracks straight. also none of the nose body lines match. i have brought back the car to the dealer, tarbox toyota, ri, and was told that the car was test driven. also that the car was in spec. although i was never presented with any documented paperwork. as for the bodylines i was told that this wasn't a bently. that none of the bodylines on any car match. i feel as though i was brushed off. *tr | |||
| 10/05/2012 | 9 | ||
| My 2012 toyota camery se limited edition wanders all of the time. the car never tracks straight. also none of the nose body lines match. i have brought back the car to the dealer, tarbox toyota, ri, and was told that the car was test driven. also that the car was in spec. although i was never presented with any documented paperwork. as for the bodylines i was told that this wasn't a bently. that none of the bodylines on any car match. i feel as though i was brushed off. | |||
| 04/26/2012 | 20 | 1 | |
| I am unable to stay in control of the steering. it seems to go where it wants. car veers to the right or the left and i am constantly having to re-adjust the steering. problem more noticeable in windy conditions. dealership says they have had no similar complaints on the camry se. they have done 4 re-alignments and replaced the tires and the problem still exists. seems reasonable that if not corrected, the problem will only get worse to the point of being extremely dangerous in wintry weather. *tr | |||
| 10/05/2012 | 9 | ||
| My 2012 toyota camery se limited edition wanders all of the time. the car never tracks straight. also none of the nose body lines match. i have brought back the car to the dealer, tarbox toyota, ri, and was told that the car was test driven. also that the car was in spec. although i was never presented with any documented paperwork. as for the bodylines i was told that this wasn't a bently. that none of the bodylines on any car match. i feel as though i was brushed off. | |||
| 04/26/2012 | 20 | 1 | |
| I am unable to stay in control of the steering. it seems to go where it wants. car veers to the right or the left and i am constantly having to re-adjust the steering. problem more noticeable in windy conditions. dealership says they have had no similar complaints on the camry se. they have done 4 re-alignments and replaced the tires and the problem still exists. seems reasonable that if not corrected, the problem will only get worse to the point of being extremely dangerous in wintry weather. *tr | |||
| 04/26/2012 | 20 | ||
| I am unable to stay in control of the steering. it seems to go where it wants. car veers to the right or the left and i am constantly having to re-adjust the steering. problem more noticible in windy conditions. dealership says they have had no similiar complaints on the camry se. they have done 4 re-alignments and replaced the tires and the problem still exists. seems reasonable that if not corrected, the problem will only get worse to the point of being extremely dangerous in wintery weather. | |||
| 09/03/2012 | 100 | 1 | |
| I went to pick up my vehicle on september 3, 2012. on the way i found the vehicle was rigid and the suspension was not working properly. when car hit various imperfections in the road there was a banging noise and the car would vibrate. i felt dizzy as during my time spent driving car. the car seems unsafe to use. this should not occur on a vehicle that cost $31k and on the first day that i am driving vehicle. in addition the steering felt more weighted on the left as opposed to the right. when i turned left there was greater resistance. i contacted the customer relations manager that same day and he indicated he felt it maybe a tire pressure problem. he then stated that i should bring the car in for service department to see what the issue is. i later discovered that the radio sound fluctuated. i had contacted the service department to confirm my appointment and discovered that an appointment was never made. i notified toyota main office and they provided me with a case # [xxx]. the main office at toyota indicated that they would contact the customer relations manager. i will be going to advantage toyota in valley stream, ny on 9/8/12. please have someone investigate the issue regarding the suspension on these vehicles. i don't want someone else to incur the same issues i have. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 09/03/2012 | 100 | ||
| I went to pick up my vehicle on september 3, 2012. on the way i found the vehicle was rigid and the suspension was not working properly. when car hit various imperfections in the road there was a banging noise and the car would vibrate. i felt dizzy as during my time spent driving car. the car seems unsafe to use. this should not occur on a vehicle that cost $31k and on the first day that i am driving vehicle. in addition the steering felt more weighted on the left as opposed to the right. when i turned left there was greater resistance. i contacted the customer relations manager that same day and he indicated he felt it maybe a tire pressure problem. he then stated that i should bring the car in for service department to see what the issue is. i later discovered that the radio sound fluctuated. i had contacted the service department to confirm my appointment and discovered that an appointment was never made. i notified toyota main office and they provided me with a case # 1209050107. the main office at toyota indicated that they would contact the customer relations manager. i will be going to advantage toyota in valley stream, ny on 9/8/12. please have someone investigate the issue regarding the suspension on these vehicles. i don't want someone else to incur the same issues i have. | |||
| 06/25/2012 | 1050 | 1 | |
| Steering is vague and not predictable. never had a car with elec. steering. car follows its own course. it takes a lot of attentions to keep it on the road. i think its some thing to check out. did not go to the dealer yet. *tr | |||