Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 03/01/2013 | 31777 | ||
| The toyota camry has been rear ended by a ford explorer 2002 between 40-50mph, damaging the trunk, bumper tail lights, right rear side, left side body and spare tire compartment. at the moment of the accident, were the driver and three more adult passengers inside of the vehicle on their respective seats wearing properly the seat belts at the time of the accident, the driver from the ford explorer was distracted looking for a radio remote control without notice the traffic almost stop when the driver of the ford explorer back his attention to the traffic was too late even as he manifest he has no time to press the brake pedal. after we inspect the damages i notice the airbag and seat belt light on the dashboard are on even when the car is in motion but no air bag has been deploy there is a pictures and video available for any future investigation upon request. | |||
| 01/27/2013 | 16197 | 1 | |
| I was moving cars in the driveway when i pulled the camry back in the brakes failed to stop the car and it struck the corner of the garage. i was not going fast enough to even trip the airbag. the dealer claims that there is nothing wrong with the brakes. i know that this same thing has happened in arlington, tx. what can i do to get the car fixed it is only 7 months old and still under warranty? *tr | |||
| 01/27/2013 | 16197 | ||
| I was moving cars in the driveway when i pulled the camry back in the brakes failed to stop the car and it struck the corner of the garage. i was not going fast enough to even trip the airbag. the dealer claims that there is nothing wroung with the brakes. i know that this same thing has happened in arlington, tx. what can i do to get the car fixed it is only 7 months old and still under warranty? | |||
| 02/29/2012 | 3783 | 4 | |
| I have been experiencing a knock/tap/clunk sound coming from the roof in my 2012 toyota camry se, i have reported this issue to toyota and the car has been at the dealership over 4 times to try to resolve the issue, the noise gets louder as time passes, it seams this is a structural problem and are not informing the customers as thousands of cars are being sold, with no tsb issued, taking off the headliner multiple times has created additional noises. *tr | |||
| 02/29/2012 | 3783 | ||
| I have been experiencing a knock/tap/clunk sound coming from the roof in my 2012 toyota camry se, i have reported this issue to toyota and the car has been at the dealership over 4 times to try to resolve the issue, the noise gets louder as time passes, it seams this is a structural problem and are not informing the customers as thousands of cars are being sold, with no tsb issued, taking off the headliner multiple times has created additional noises | |||
| 12/07/2012 | 4500 | 1 | |
| I was merging on to the interstate when i heard a loud crash. i then heard a rushing wind sound and glass breaking. i slide open the interior sun visor on my sun roof just slightly and saw broken glass and a large hole in the sun roof. i realized that the glass on the sun roof had suddenly broken. i did not pass under an overpass and did not see any objects that would have cause the breakage. there were no trucks near me that could have dropped anything that could cause the damage. if i would have had the sun visor on the sun roof open at the time of the event, i would have had the broken glass come down on me while i was driving on the interstate which could have resulted in a severe accident. the sun roof is not covered under the warranty. *tr | |||
| 12/07/2012 | 4500 | ||
| I was merging on to the interstate when i heard a loud crash. i then heard a rushing wind sound and glass breaking. i slide open the interior sun visor on my sun roof just slightly and saw broken glass and a large hole in the sun roof. i realized that the glass on the sun roof had suddenly broken. i did not pass under an overpass and did not see any objects that would have cause the breakage. there were no trucks near me that could have dropped anything that could cause the damage. if i would have had the sun visor on the sun roof open at the time of the event, i would have had the broken glass come down on me while i was driving on the interstate which could have resulted in a severe accident. the sun roof is not covered under the warranty. | |||
| 06/05/2012 | 3000 | 1 | |
| While driving under normal driving conditions the paint on the lower plastic bumper has been hit with road debris and is causing small chipping in the paint. it seems the paint on the plastic parts is very susceptible to chipping. no chipping has occurred on the metal hood or body. *js | |||
| 06/05/2012 | 3000 | ||
| While driving under normal driving conditions the paint on the lower plastic bumper has been hit with road debris and is causing small chipping in the paint. it seems the paint on the plastic parts is very susceptible to chipping. no chipping has occured on the metal hood or body. | |||
| 03/01/2012 | |||
| A short time after i took delivery of the car and i parked it on my driveway which has a small climb to the garage. the car was parked with the rear end lower than the front. when i opened the trunk to unload it and released the trunk lid it came down and hit me in the head. it happens every time when the trunk is opened under the same conditions and sometimes when the car is level. obviously the trunk lid needs a tighter spring. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 08/17/2012 | 905 | 1 | |
| I recently purchase a new toyota camry xle. i wish to report a condition that exists in the design of the mechanism which holds the trunk lid in the upright position while unloading or loading articles into or outof the trunk my experience is as follows: i have put items into the trunk on occasion (its a new car), and it has always been on a level surface. once while i had raised the trunk lid in my garage it dropped done and i was able to stop it and put it back up. there is a full upright position for the trunk lid which i would assume that is the most secure position. however it is a position that is rather high to reach (i am 5' 11 tall.) it is a stretch for me. i would assume that a person of a smaller height or a child would be not able to reach this position for safety. i recently came back from the store and parked in front my home on a slight inclined driveway and opened the trunk lid to what i was use to in my garage which was level. when i reached in to remove the groceries the trunk lid fell down with great amount of speed and hit the bridge of my dose. it missed my glasses by an eighth of an inch but knocked them off. i put my hand to my nose and it was bleeding and spent the next hour trying to stopped the bleeding since i am on aspirin therapy. we ended up going to the emg. room to see if i needed stitches. it ended up being a deep abrasion so they put some colliod material on raise up the scab to have less scaring. had my glasses shattered i would probably received more severe injuries. they wanted to do an mri exam to see if i had other injuries which i declined because of my medical work experience, l did not feel the extra cost for the mri was justified, but would have been an extra expense for someone who would not know the what value of the test in a similar situation. contacted toyota, less than helpful. prevent further injuries. *tr | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 12/07/2012 | 200 | 1 | |
| Excessive frame cracking noise. has been serviced at dealership and they are telling me its a factory issue and there will be a service bulletin issued specific to problem. since the service appointment the car windshield is also making noises. the car is 2 months old with 2000miles on it and should not have to be serviced repeatedly. *tr | |||