Yamaha Road Star Warrior 2003

Model Road Star Warrior made in 2003 by Yamaha got 27 consumer complains there are 2 investigations as well as 1 recall. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and other. The car had one investigation (power train). There was one recall concerning power train .

Model 2003

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - MANUAL TRANSMISSION
03V309000YAMAHA MOTOR CORPORATION, USAfrom 11/01/2000 to 12/31/2003V (Vehicle)2913909/02/2003ODIYAMAHA MOTOR CORPORATION, USA08/26/200308/25/2003
Defect SummaryIn the transmission on certain motorcycles, the second/third pinion gear may be incorrectly machined which could cause abnormal wear that eventually results in a broken retainer circlip.
Consequence SummaryIf the circlip breaks, the transmission could lock up, which would also cause the rear wheel to lock up. this could result in loss of control and a crash, possibly resulting in serious injury or death.
Corrective SummaryYamaha will replace the transmission gears and shafts with new ones. owner notification began on september 9, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact yamaha at 1-800-88-yamaha or visit their website at www.yamaha-motor.com.
NotesAlso, customers can contact the national highway traffic safety administration

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - MANUAL TRANSMISSION
PE03038YAMAHA MOTOR CORPORATION, USA08/11/200311/06/2003UNINTENDED REAR WHEEL LOCKUP03V309000
 Summary: on august 22, 2003 yamaha notified the agency that it was recalling certain model year2001 xv1600
PE03038YAMAHA MOTOR CORPORATION, USA08/11/200311/06/2003UNINTENDED REAR WHEEL LOCKUP06V397000
 Summary: on august 22, 2003 yamaha notified the agency that it was recalling certain model year2001 xv1600

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/19/20065000106/11/2004
 Yamaha road star warrior engine stalled on highway examination revealed a cut off wire from cps timing sensor. wire's are under great tension. *nm
ENGINE AND ENGINE COOLING
03/07/20077811110/17/2006
 Visiting daytona bike week 2007. engine shut down while traveling at highway speed on freeway. after motorists graciously allowed me through traffic to the shoulder had error code 12 and motorcycle would not start. trailered to yamaha dealer and they said crankcase position sensor (cps) had become separated from its connecting wire inside the engine. local dealer fixed next day at cost of several hundred dollars. did not have part so soldered connection. concerns: a) part should be replaced not repaired; b) this is occurring on many other cycles and is a dangerous event when in traffic or at high speeds. *tr
05/27/2006117001
 Riding 2003 yamaha roadstar warrior on public highway engine stopped, diagnostic code 12 showed on speedometer cps( crank shaft positioning sensor) wire broke. need to order new sensor. *jb
ENGINE AND ENGINE COOLING - ENGINE
02/01/2004600104/02/2003
 Recall of yamaha road star warrior motorcycle. yamaha does not have parts for the recall and will not provide a warranty on a completely rebuilt engine (with only 600 original miles). the motorcyle is parked while payments and insurance is paid. yamaha does not know when th eparts will be available for the recall.*ak
OTHER
05/27/2006117001
 Riding 2003 yamaha roadstar warrior on public highway engine stopped, diagnostic code 12 showed on speedometer cps( crank shaft positioning sensor) wire broke. need to order new sensor. *jb
POWER TRAIN
02/20/20041500008/20/2003
 Re: nhtsa campaign id# 03v309000. i own a 2003 yamaha road star warrior effected by this recall. i contacted 2 dealerships and have been informed by both that yamaha is not handling well. they offer no date to repair my vehicle stating that the manufacturer is not providing parts. one said that at the current rate of parts receipt it would be 6 months or more before resolution. (lebard & underwood - lahabra, ca and hahm motorsports - anaheim, ca were the dealers). i next contacted the manufacturer directly (as per their website at 1-800-962-7926) and was informed they could not offer any direction other than i should not ride the motorcycle. they advised that there is no known resolution date and that they had only been notified on january 9, 2004 of the issue despite the fact that your bulletin is referenced as august 22, 2003. at this point the manufacturer's representative became rude and stated that it was not her problem and that they are at the mercy of the manufacturer who is located in japan. confusing as i contacted yamaha motors-usa and concerning as even if only known on 1/9, they still had no plan of action. it should also be noted that your bulletin advises two methods to contact yamaha under remedy. the phone number on your notice in the case of yamaha not handling in a reasonable time, does not answer the questions as no option is provided. additionally the website yamaha-motor.com has no information on the recall and they no longer accept emails. this represents an un-willingness to repair the vehicles and a failure to comply as directed by your agency. they are placing owners in a situation of either accepting potential serious accident risks by continuing to operate their vehicles or to be without a vehicle for an undetermined period and incur associated costs to obtain alternative transportation. i am requesting your assistance in a resolution.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION
05/05/200417001
 On january 12, 2004 consumer received a recall letter regarding transmission. dealership still does not have the parts available to conduct the recall. floor manger was contacted, and he indicated that the consumer should wait until the component part on recall will be available.*ak
04/27/200432001
 On january 9, 2004 consumer received a recall letter regarding transmission. dealership still does not have the parts available to conduct recall repairs. dealer has been very cooperative. however, manufacturer is the problem, the 1-800 telephone number is disconnected,and consumer cannot get in touch with manufacturer. *ak
03/09/20041
 Consumer received a recall on yamaha motorcycle transmission, and was told that manufacturer had not even started to make the recall repair parts. also, was told that they did not know when they will start making the parts. consumer was advised not to ride motorcycle because of the transmission problem. *ak
02/27/200415001
 Two months ago consumer received a recall letter regarding transmission. dealership still did not have the parts available to conduct recall frepairs. the dealer was contacted ,and indicated that consumer should wait until the month of may. *ak
POWER TRAIN - MANUAL TRANSMISSION
1
 2003 road star warrior is still in repair shop for recall notice repairs. *mr recall is on motorcycle's transmission. *la
01/19/20041
 The parts to perform rear wheel lock up recall 03v309000 repairs have not been available for 3 months. currently, the parts are available, and the motorcycle has been at the dealership for 16 days. the recall letter indicated the procedure will only take 2 days.*ak
1
 Consumer received nhtsa recall 03v309000 concerning transmission failure on january 9, 2004. consumer took the vehicle to the dealer for recall repairs. dealer informed consumer that the parts were not available, and that it would take another two months for the parts to be available. *ak
01/09/2004105/08/2003
 I own a 2003 yamaha roadstar warrior. i recieved a recall notice dated jan 9 2004 regarding a retaining circlip in the transmission. the notice states that the motorcycle should not be ridden until the modification is performed. my dealership does not have the parts. yamaha customer support told me that the parts will not be available (at the earliest) until the end of april. this leaves me making payments on a motorcycle for at least 4 months and not being able to ride it because yamaha states that its not safe. yamaha told me that consumers will not be compensated. *ak
03/22/20041
 On january 9 2004 consumer received a recall letter regarding transmission failure. the dealership did not have the parts available to perform recall repairs. *ak
01/09/20045000105/17/2003
 Yamaha corp. issued a recall in august 2003 and notified customers january 2004. transmission and rear wheel lock up without prior notification. yamaha warned customer do not ride motorcycle. i just purchased this vehicle may 2003. the kits to perform the repairs are not available and i've been told yamaha will warrenty the repair for only 30 days. i'm making payments and providing insurance on a vehicle that i can't get repaired and i have serious doubts regarding the quality of the repair. i can't sell the motorcycle or ride it. due to the recall the value of the motorcycle has been lost even with the expected repairs. i have been without the use of my motorcycle for 60 days which qualifies under the california lemon law, that the manufacture now needs to buy the vehicle back. your help in this matter is appreciated.*ak
01/09/200401/07/2003
 Received a safety recall on transmission of my 2003 warrior dated january 9, 2004. the local dealership i bought my bike from, says they are waiting on yamaha to ship parts to correct problem. as of today, i have been to the dealership 3 times and they still have not received parts from yamaha. the owner of the dealership referred me to yamaha customer relations @800-962-7926, it has been terminally busy. i am still waiting on a solution after 2 months and safety recall says do not ride. this vechicle is my daily transportation.
01/15/20045000102/21/2003
 Yamaha warrior motorcycle recall for transmission part. yamaha has refused to ship parts to repair this manufacturing defect. they have advised to not ride motorcycle but i still continue to make payments for the bike and insurance. they have no estimated delivery for the replacement parts. if it sits in the shop for 45 days does it fall under the new york state lemon law? i would rather just get it fixed but yamaha will not assist with that endeavor.*ak
02/02/2004104/15/2002
 I purchased a 2002 yamaha road star warrior new. i learned of a recall well over a month ago. the recall says the bike is unsafe, do not ride the until repaired. the repair parts are on back-order and the dealer has no estimated date for parts delivery. they said the situation is out of their control and suggested i call yamaha corp. i have been waiting patiently. riding season is now here ! i want my bike fixed ! *ak
01/09/2004105/15/2003
 I have bought my yamaha road star warrior on may 15 2003 and i found out that yamaha had a recall on transmission parts that are back ordered, i have my brand new bike parked because it is unsafe to drive for over 40 days. 20 calls were made to yamaha customer service they are very rude and say we will call you dealer to find out when the parts will arrive and they do not call. my brand bike is uselss and yamaha has no support and they do not care about fixing this problem and if they do the are giving us 90 days warranty so if any things go bad afterwards they are not liable. i'm very disappointed with their customer service and i have filed a lawsuit with a local law firm. under california lemon law i'm entitled to have yamaha purchase back my bike. i do not wanted it .is sitting here and i'm just paying for garage, insurance ...etc and i can not even ride it to work, i have to take a cab or ride the bus, this stupid and very inconvenient. what makes the matter worse that the recall been out for months and yamaha did not take any action to notify us for our safety. they did not even share it with dealers so they can push more sales and more profitability versus safety. i have yamaha and i have been cheated and i will not let them take my money like that. this is an absolute rip off. please advise. *jb
02/10/20040106/16/2003
 Re: 2003 yamaha warrior motorcycle recall yamaha corp. issued a recall due to a defect in the transmission which may cause the rear wheel to lock up and cause death. yamaha dealers are saying that corp. is ...dragging their feet, not allowing us to stock the part, case by case only, weeks if not months until repair possible... meanwhile, corp. is saying ...do not use, death may result. if nhtsa could pressure yamaha corp. to allow the dealers to stock the part necessary to remedy the recall, it would create a safer situation. thank you. *jb
07/24/20031600107/24/2003
 Yamaha road star warrior recall, the motorcycle will not be fixed for more than 30 days and still counting bought new in july 2003 at willy world in joliet ill. from what i have gathered can i have yamaha forced to buy my bike back, according to lemon laws, yamaha did not let me know this, and i cant ride the bike because it states in the recall letter i must not , its unsafe, no info from dealership when it can be fixed , they say they are waiting on yamaha to get out parts and who knows when that will be. *jb
02/18/2004800108/23/2003
 Two months ago the consumer received nhtsa's recall letter 03v309000 regarding transmission failure. the dealership did not have the parts available to conduct recall repairs. *ak *sc *jb
02/12/20041
 Consumer received recall 03v309000 concerning transmission failure. consumer received the recall notice and contacted the dealer, who informed the consumer that parts were not available because yamaha had not sent them. *ak
02/03/2002101/28/2002
 I received a safety recall notice from yamaha corp. u.s.a. concerning a problem with my 2002 yamaha roadstar warrior motorcycle. the problem was with the transmission and serious injury or death could result if the bike is operated according to yamaha. i called three local yamaha dealers and all of them informed me that yamaha corporation u.s.a. had not provided them with the parts to fix the problem. one dealer said expect to wait until about june or july because once they got the parts they could fix only about two or three motorcycles a week. i feel yamaha should buy the bike back or issue a refund. since they cannot comply and fix the problem in a timely manner.*ak
02/02/20048000101/20/2003
 Regarding: yamaha warrior campaign#03v309000. i learned on your website that recall started aug 03, yet i was notified jan 04. yamaha dealer said parts not available till march. i do not consider this to be rectifying a safety problem in a timely fashion. *ak
174881
 Consumer was never notified of recall 03v309000 concerning transmission failure. after consumer contacted manufacturer and got that issue resolved dealership did not have the parts to perform repairs. recall letter indicated not to drive the motorcycle until recall repairs were performed.*ak

Car dealers selling


StateCityZipNamePhone
CACHICO95928YAMAHA OF CHICO530-343-2192
CASANTA ROSAJIM & JIMS OF SANTA ROSA
FLSARASOTA34243GRANNYS MOTOR SPORT941-351-4330
ILCHICAGOCHICAGO CYCLE CENTER
ILJOLIET60435WILL WORLD815-725-4666
MABROCKTON02301BROCKTON CYCLE
MILAPEER48446RAY C'S810-664-9261
NVNORTH LAS VEGAS89030LAS VEGAS MOTORSPORTS7022145380
NYMINEOLA11501MINEOLA YAMAHA/SUZULI
PABENSALEM19020SUZUKI FUN CENTER215 638 7878
PAPITTSBURGH15236BOHN CYCLE412-882-4330
TNFAYETTEVILLEWHITE'S MOTORSPORT
TXAUSTIN78753WOODS FUN CENTER512-459-3311
TXEL PASO79905MR. MOTORCYCLE
TXLEWISVILLENORTH TEXAS YAMAHA9724204000
TXSAN ANTONIO78239YAMAHA OF SAN ANTONIO210-655-2625