Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 09/07/2010 | 117000 | ||
| Tl-the contact owns a 2003 acura mdx. while stopped she was rear ended by a vehicle traveling at approximately 50 mph. the seat belt did not tighten to hold her firmly in place upon impact and she was thrown forward into her windshield. the police appeared on the scene and a police report was filed. she suffered injuries and the driver of the other vehicle was transported to the hospital via ambulance. the vehicle was destroyed and towed a private lot where it has not been examined for the cause of failure. it was not repaired. the failure and current mileages were 117,000. sm. | |||
| 1 | |||
| The seat belt was mounted in the ceiling of the vehicle, which caused the belt to come across the passenger's neck. *jb | |||
| SEAT BELTS - FRONT | |||
| 09/09/2003 | 11400 | 2 | 12/20/2002 |
| I purchased a 2003 acura mdx in december, 2002 from gillman acura, houston texas. on the date of my complaint, the vehicle had just over 11,400 miles. on sept. 05, 2003, i hit a rock on the highway which punctured my left front tire and dented my wheel. additiionally, the front seat belts locked up and are now not functioning. additionally, the airbag light on my dash board is blinking. i took the vehicle into gillman acura on 09/08, knowing i would pay for the wheel and tire. they (gillman acura and acura corporate, torrence, ca) informed me that the seat belts must be replaced at my cost (>$1,00o). they also claim the seatbelts functioned properly via the 'tensiones' locking up the seat belts. additionally, they claim the blinking light for the passenger air bag may need to be computer controlled which also would be at my cost. this is totally contrary to gillman and acuras' written and implied warranties i received when i purchased the vehicle. they twist the warranty and an authorized representative from acura has not even inspected my vehicle. i was told by acura that they would look at it but the conclusion is final. they are not paying to get me seat belts into proper working order. thus, i have a 2003 vehicle which is unsafe to drive and neglected by the manufacturer to take responsibility for thier warranty. other dealers i have spoken with concur that gillman acura is responsible for the repair. they have all informed me that seat belts are designed to lock and subsequently retract. it is a safety hazard to have any seat belt which locks up and does not release. i am requesting nhtsa asssist me in resolving this issue. i have had nothing but trouble from acura since my purchase and they have blatantly lied to me on several occasions. additonally, the tensioners | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 09/05/2003 | 1 | ||
| Acura refuses to honor thier warranty on the seat belts of my 2003 mdx. specifically, gillman acura, houston, tx. vehicle has 11,500 miles, seat belts are inoperable (locked up'), and they say they to not replace seat belts. this is contrary to all literature in their printed and implied warranties i received. *ak | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 09/03/2003 | 11400 | 1 | 12/21/2002 |
| When the vehicle ran over a bump in road the seat belt retractor receded and locked up. the passenger side air bag light also illuminated. the driver was unable to release the seat belt from the retractor. the vehicle was taken to the dealer to have the mechanic check out the driver's seat belt retractor. *ak the dealer indicated that the seat belt repair was not covered under warranty. the consumer was told that the seat belts were designed to lock up in certain situations. *ts *nlm | |||