Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - WINDSHIELD
08/05/2006101/01/2006
 2006 acura mdx with 12000 mi has a ppg (windshield manufacture) windshield defect. windshield has a 20 inch (hook shape) edge crack from passenger side starting from the first two inches of the perimeter. probably cause is residual stress and induce stress due to installation or design flaw. both are manufacture defects. acura dealer refused to investigate and replace windshield defect. service manager claimed that it was a 140 mph impact. if that was true, the whole windshield would of been shattered. fact is, the point of impact is the size of a pencil tip. prior to discovering the crack, there is no apparent or obvious debris impact. actually, my wife was sitting in the passenger side the whole time until the crack started and nothing had struck the windshield. please investigate this issue. possible link to honda element's same issues. after all, honda makes acura. *nm
VISIBILITY/WIPER
05/27/201234400
 On window rollup, rear window slid out of drive mechanism and fell to the base behind door panel. glass did not shatter, and i was able to maneuver it back into position temporarily to take to dealership for replacement of drive mechanism. no weight or obstruction was put on window as it was being electrically closed. this is the third time a rear drive mechanism has failed on this vehicle. both other replacements were handled under warranty and good faith. this unfortunately is going to be an out of pocket fix to the tune of 350 dollars. i believe that this is a flawed design and could have resulted in broken glass, an unsafe situation considering my daughter was in car seat next to window.