Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-12-017 | 08/03/2012 | 10045679 | Acura: see document search button for owner letter. certain vehicles steering wheel is hard to turn, while driving at slow speeds, in certain areas, due to power steering pump not providing correct assistance. models 2007-12 mdx. | 09/12/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/08/2013 | 32580 | 1 | |
| The vehicle was moving around 15 mph in a snowing afternoon on a local road. suddenly, the vehicle slipped toward the curb of the road. the driver tried to steer the vehicle away from the curb but failed. the right front wheel hit the curb and stopped the vehicle. the inner tie rod and the outer tie rod of the right front wheel disconnected from each other. the right front tire was intact. the body of the vehicle was intact. the vehicle was not steerable anymore. after checking up the vehicle, the dealership identified that the connecting rod between the inner tie rod and the outer tie rod was bended and completely broken. the dealership refused to cover the repair under warranty. *tr | |||
| 02/08/2013 | 32580 | ||
| The vehicle was moving around 15 mph in a snowing afternoon on a local road. suddenly, the vehicle slipped toward the curb of the road. the driver tried to steer the vehicle away from the curb but failed. the right front wheel hit the curb and stopped the vehicle. the inner tie rod and the outer tie rod of the right front wheel disconnected from each other. the right front tire was intact. the body of the vehicle was intact. the vehicle was not steerable anymore. after checking up the vehicle, the dealership identified that the connecting rod between the inner tie rod and the outer tie rod was bended and completely broken. the dealership refused to cover the repair under warranty. | |||
| 10/05/2010 | 25700 | ||
| When driving my 2008 acura mdx in the rain, specifically if i have gone thru a puddle, simultaneously a message will appear check battery charge and i will loose my power steering for about 30 seconds, making it near impossible to steer. this has been happening since i got the car 2 years ago. i have recently been told by the dealership there are many other complaints about this same problem and it is a design flaw that has been corrected in newer models. at present the only solution is drive slower thru puddles so the cables that are exposed under the car do not get wet and therefore the power steering is momentarily lost. i was in the middle of a turn the last time this happened, and it was quite frightening since basically one is losing steering control of the car. my 9 year old daughter was in the back seat. there is no warning when this is going to happen and one does not always know when the car has gone thru a puddle. furthermore, watching for puddles is a dangerous distraction in a rain storm. i called acura today as i lost battery power yesterday and had to call roadside assistance and i suspect this is related to the problem i had the week before. they deny any knowledge of the situation even though i was told by the dealership, miami acura, that they had notified acura and that acura fixed the problem in newer models but had no solution for those who were driving these models. i asked them if they were, like toyota, going to wait until someone died before they would issue a recall. i hope nhtsa will take this seriously and pursue an investigation immediately. | |||
| 01/24/2009 | 14000 | ||
| Tl*the contact owns a 2008 acura mdx. the contact noticed that the front passenger side tire was sticking out at a 90 degree angle. upon further inspection, he noticed that the passenger steering linkage failed. the dealer speculated that the failure resulted from a crash without even properly inspecting the vehicle. the dealer further stated that they would not assume financial responsibility for any repairs. as of january 27, 2009, there are no known crashes with this vehicle. the contact called the manufacturer and is waiting for a response. the failure and current mileages were 14,000. | |||