Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| SB-12-001 | 01/12/2012 | 10043249 | Acura: update on some model vehicles regarding testing of alternators with the gr8 alternator/starter tester (ast) module that is installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| SB-11-031 | 10/15/2011 | 10041670 | Acura: after vehicle parked for a time, a/c blows warm air or battery dies out or both. *pe | 10/24/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-12-007 | 02/24/2012 | 10043474 | Acura: see document search button for owner letter. software update for transmission is available to minimize the experience of the judder from torque converter lock up clutch function. *pe | 04/04/2012 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| SB-12-001 | 01/12/2012 | 10043249 | Acura: update on some model vehicles regarding testing of alternators with the gr8 alternator/starter tester (ast) module that is installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/27/2012 | 1 | ||
| I am writing with respect to a defect in a 2010 acura mdx (vehicle id #: [xxx]) that i previously leased. on august 27, 2012, my wife was driving said vehicle on the merritt parkway in ct. the electrical system and engine of the vehicle completely shut down while the car was in motion and my wife lost control of the car and could not bring the car to a stop and eventually the car rolled to a stop. my wife was terrified by the incident and called 9-1-1. after waiting a while, the car was able to be restarted and we brought it to the dealer where we had leased the automobile. the dealer ran a series of tests but could not identify a reason for what happened, and drove the car for several minutes, but told us they could not replicate the problem. we were, of course, no longer comfortable driving the vehicle and immediately terminated the lease. i subsequently had a series of communications with acura client relations at 1919 torrance blvd. m/s 500-2n7e, torrance, ca 90501-2746 (800-382-2238) during which i ultimately learned that there were additional tests that acura could have performed to determine the cause of the problem. i inquired as to what those tests were, whether those tests were performed on the car and, if so, what the test results showed, and if the car was ultimately repaired. however, i did not receive any response from acura. accordingly, i am writing to advise the nhtsa of the above, and to seek the assistance of the nhtsa in obtaining answers to the questions that i have asked acura. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr | |||
| 08/27/2012 | |||
| I am writing with respect to a defect in a 2010 acura mdx (vehicle id #: 2hnyd2h25ah528925) that i previously leased. on august 27, 2012, my wife was driving said vehicle on the merritt parkway in ct. the electrical system and engine of the vehicle completely shut down while the car was in motion and my wife lost control of the car and could not bring the car to a stop and eventually the car rolled to a stop. my wife was terrified by the incident and called 9-1-1. after waiting a while, the car was able to be restarted and we brought it to the dealer where we had leased the automobile. the dealer ran a series of tests but could not identify a reason for what happened, and drove the car for several minutes, but told us they could not replicate the problem. we were, of course, no longer comfortable driving the vehicle and immediately terminated the lease. i subsequently had a series of communications with acura client relations at 1919 torrance blvd. m/s 500-2n7e, torrance, ca 90501-2746 (800-382-2238) during which i ultimately learned that there were additional tests that acura could have performed to determine the cause of the problem. i inquired as to what those tests were, whether those tests were performed on the car and, if so, what the test results showed, and if the car was ultimately repaired. however, i did not receive any response from acura. accordingly, i am writing to advise the nhtsa of the above, and to seek the assistance of the nhtsa in obtaining answers to the questions that i have asked acura. | |||
| 08/10/2010 | |||
| Receive battery charge low warning message on console almost on a daily basis as soon as i open the car door. took to acura dealer and had corporate involved and was told that its the design of the car and deemed the issue as a standard logic feature with no action required. this year model has a power management system which i believe is new for 2010. i pointed out that it could be the battery, the charger, or the alternator, but they insist its normal. this has been happening for months and took car back to them about 5 times totalling over 20 days in shop with them telling me nothing wrong with the car. the car was bought new in 2010 and i should not have such issues with a brand new car. another issue deals with the driver console, gps console, and radio console. they all seem to have a mind of their own and light intensity fluctuated with no logic to when and why. for example, the head lights turn on when senses night and the console adjusts itself accordingly but that is not the case with the rest of the console, the gps will stay in day mode and the radio will be bright as if it is in day mode. i also complained about the rear window defroster not working to expectation and was told by dealer that its working normal. this all surfaced a few months after i purchased the car and dont know what to expect next. there are blogs that can be googled such as mdxers.org with pages of complaints on this issue. picture of the message is available on request. | |||
| 07/24/2010 | 90000 | ||
| Ignition key can be removed when engine is turned off but car in is in a gear other than park. it has happened several times over the past month and the dealer service tech was able to replicate it today. i was quoted a repair cost of over $550 to replace key cylinder and rekey the door car to match new ignition key. as of today, i have not fixed the defect but am going to seek another estimate to repair. | |||