Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
02/10/201335000
 The drivers side heated seat was turned on and it became very hot, burned a hole in the seat and began to smoke.
05/11/201290000
 Driver seat caught on fire
02/02/201187000
 Front seat heating elements got extremely hot and made a burning smell. passenger and driver's legs got uncomfortably hot to the point of discomfort before the heater was shut off.
12/06/201078000
 The drivers seat catch fire from seat heater on bmw 525i from year 2004 .
12/04/2009515451
 The seat warmer malfunctioned and burned a hole in my driver seats and also a hole in my pants. if i had a piece of paper or something in my back paper, it would have set it on fire. *tr
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
04/06/200751653109/15/2004
 Tl*the contact owns a 2004 bmw 525i. on april 6, 2007, while driving 55mph, there was smoke present in the vehicle. the heated passenger seat caught fire. the contacts coat burned. the contact sustained no injuries. there were no passengers in the vehicle. the sales team is aware that the failure exist. the vehicle was repaired by the dealer and they stated the cause was false memory. the front and back seats were replaced. the contact has an invoice with the specifics related to the repairs. there were no warning indicator lights present. the fire department and police were notified. the current mileage was 52000 and the failure mileage was 51653.