Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
07/07/2011800001
 I have been getting transmission error fault frequently and now seems to happen very often. you can stop the car and restart it and it will run but will generate the error in a month or two again. *tr
07/07/201180000
 I have been getting transmission error fault frequently and now seems to happen very often. you can stop the car and restart it and it will run but will generate the error in a month or two again.
06/25/20081172203
 2004 bmw 530i. consumer states issues with transmission *tgw consumer sent additional letter *tgw on june 25, 2008 the consumer complained about the transmission indicator light being on. the vehicle had to be re-started to reset the light. the technician hooked the vehicle up to the diagnostic equipment and there were no faults found in the transmission control module. it was noted however, that the transmission pan was leaking and needed to be replaced. no repairs were made to the transmission. july 15, 2008 the transmission pan was replaced along with the sealing sleeve. april 10, 2010, the consumer stated the transmission was operating in fail safe mode and the vehicle would not accelerate above 40 mph. the consumer took the vehicle back to the dealer and based upon the fault code that was found, the transmission was no longer operating properly and needed to be replaced. no repairs were made at that time. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION
07/13/201050577
 My car was out on a test drive with a repair facility wg=hen the transmission failed.
10/14/2008400001
 Bmw x5 accelerator failed to respond after stop at traffic lights. it moved forward slowly for about 20 yds. before deciding to engage...this happened three times, consecutively, at the end of drive home. around noon on tuesday october 14, 2008. the day before the internal door lock button failed to function. called bmw dealership and had it towed. bmw continue to test but was informed last evening that there appeared to be nothing wrong with vehicle according to the computer! this is a major safety issue and bmw [central] have not been supportive so far. i have asked that the car be fixed and that i be supplied with a loaner until then. *tr
06/28/200410010006/20/2004
 I have a 2004 525i bmw that periodically has a transmission slippage when driving from a stop or moving into 1st and 2nd gear. the car jumps forward and if not careful, i could accidentally hit something that is not in my control. concord bmw has tried to recreate the problem and has only done so once. they said it was a software problem but has not been able to fix. recently, i filed a complaint with them and now they tell me since it can not be recreated there is nothing they can do. *jb
12/01/2005101/14/2004
 I have a 2004 bmw 545i which has been experiencing a transmission slip over the past year. this is a known problem by bmw and something that is not an isolated incident on my vehicle. i have been informed by bmw employees off the record that my car has a problem and needs to be bought back by bmw and replaced. i am currently dealing with bmw of north america and have sent them a complaint as i have had my car serviced approximately 5-6 times over the past year for the same problem with no solution. i wanted to file a complaint with the nhtsa as well because it is apparent that bmw is trying to cover up a large and potentially dangerous problem with their vehicles. i have almost been in 2 accidents because of this issue and i feel for the safety of my family when driving this vehicle. *nm