Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 04/01/2012 | 85000 | ||
| Tl-the contact owns a 2002 bmw 745i. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer, who diagnosed that the safety information module was defective and needed to be replaced. the manufacturer was made aware of the failure and offered no assistance because the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileages were 85,000. sm. | |||
| 04/01/2012 | 85000 | ||
| Tl - the contact owns a 2002 bmw 745i. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the safety information module was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 85,000. pm | |||
| 12/20/2011 | 89000 | ||
| Fault in passenger restraint system affecting airbag belt tensioner or belt force limiter. | |||
| 09/01/2011 | 81000 | ||
| Passenger safety systems fault / air bag / seat belt tensioner warning light has activated on my car. 2004 onwards models were recalled for this same issue. can you please advise why all affected cars are not covered as this is clearly a model / year wide safety fault with the sensor mat or belt tensioner systems. bmw are taking no responsibility and put the problem of recalls onto nhtsa. please help as i do not want to transport my family in an unsafe vehicle and cannot afford the $1800 repair while certain owners are having this taken care of by bmw under the recall. | |||
| 01/19/2003 | 10000 | 3 | 03/09/2002 |
| I purchase a new 745i and after 10months of constant aggravation and fustration by the numerous failures of this car, i would like for bmw to do something about this. my car constantly keep having engine failure, recently bmw had to replace the cylinder heads (for a new car this is unacceptable). i would to return this car to bmw for a fair exchange. | |||
| 08/09/2002 | 1 | 06/01/2002 | |
| On 8/9/02, my car's seat belt and air bag warning light came on. the dealer took the car on 8/12/02, and returned it 8/21/02. mr. moody of leith reported that the problem had not been resolved but awaited delivery of revised software in a couple of weeks. while the warning message was no longer posted (they said they had merely emptied the memory), they could not assure me that the safety mechanisms were operating properly. i had them pick up the car again, and they still could not assure me that the equipment was working properly. i spoke with an field engineer at bmw (dan) who assurred me that the problem (error code 9388) was a false reading and that the safety devices were operating correctly. i asked that this be put in writing, given that i had already rec'd several differing interpretations. i have now requested written asurance 3 times (once in writing) and have not received such confirmation. hence, i do not know if this safety equipment is operating. the dealer indicated that this problem has occurred in other 2002 7.45i's. | |||
| AIR BAGS - FRONTAL | |||
| 12/14/2008 | 99800 | 1 | |
| My vehicle is a 2002 bmw 745i that has an drive system and the latest warning note came up on the idrive screen that says, fault in pass.-restraint system affecting airbag, belt tensioner or belt-force limiter. fasten and continue to wear belts. please contact the nearest bmw center. my research indicates that there is a service bulletin that bmw initiated that covers this issue for a 10 year period. *tr | |||
| 08/06/2008 | 67000 | 1 | |
| Tl*the contact owns a 2002 bmw 745i. when the contact started the ignition, the frontal air bag warning light illuminated on the instrument panel. the warning indicator remained illuminated until the engine was turned off. the vehicle was taken to an authorized dealer and they stated that the failure was related to the air bag sensor. the contact was concerned that the air bags may not deploy in the event of a crash. the vehicle has not been repaired. the failure mileage was 67,000 and the current mileage is 69,800. updated 10/16/08 *bf the air bag light illuminated and the ac was not workking on high. updated 10/21/08.*jb | |||