Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/26/2011 | 50500 | ||
| Tl* the contact owns a 2007 cadillac srx. the contact stated that the chrome on the inside air vents reflected off the outside rearview mirror, impairing the contacts vision. the vehicle was taken to an authorized dealer who stated that there were no related recalls. the contact called the manufacturer who confirmed that there were no recalls and provided no further assistance. the vehicle was not repaired. the current mileage was approximately 52,000 and the failure mileage was approximately 50,500. | |||
| 03/26/2011 | 50500 | ||
| Tl-the contact owns a 2007 cadillac srx. the contact stated that the chrome on the inside air vents reflected off the outside rearview mirror and it was difficult for him to see. the vehicle was taken to an authorized dealer who stated that there were no related recalls. the contact called the manufacturer who also stated that there were no recalls and they could do nothing to assist. the vehicle had not been repaired. the current mileage was approximately 52,000. the failure mileage was approximately 50,500-bk | |||
| 01/16/2009 | 21000 | 1 | |
| My husband purchased my vehicle in october, 2006. within 2 months it was returned to the service department of the dealer. the chrome handle had started peeling on the driver side, the rear window seal was leaking whenever it would rain and the check engine light was on. the leak was repaired, i was told that the engine light was on because we took the factory wheels off and they would call us when the handle came in. that never happened. toward the middle of 2008 the following messages started showing up. traction control on and power to engine reduced causing my vehicle to stop in traffic suddenly this caused cars to swerve around me to prevent impact. the day in question i had just picked my 16 yr old daughter up from her audition. we were merging onto i-75 when i heard a loud sound come from the rear of the vehicle. my vehicle immediately spun out of control heading for the oncoming cars, big rigs and trucks. i missed the cement wall by the grace of god and landed in a snow embankment. the timing chains and rear axle shaft were replaced and that did not help. within 24 hours the vehicle was doing the same thing shutting power down to the engine and i had to return it to the dealer. they finally replaced the door handle after finding out that it had cut my finger causing me to receive 3 stitches. i no longer feel safe driving this vehicle and would like for gm to step up and take it back without penalty. if i wanted the headache of being in and out of someone's service center i would have purchased a used vehicle or what they call a hoopty. *tr | |||
| 12/24/2008 | 7817 | 1 | |
| Cadillac srx my 2007. spontaneous shattering of ultra view sun/moon roof. no object has ever struck roof top. driving 45 mph on open road, south bound on gratiot ave. in chesterfield, mi. relatively smooth road surface. ambient temperature 36 degrees f, light rain. interior temperature 70 degrees f. vehicle mileage: 7800 flying shards of glass forced my sons to stop and remove loose shards to prevent damage to following vehicles. no injuries due to sun visor being closed. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 11/21/2012 | 100000 | 1 | |
| I was driving on tx highway146 on 11/21/2012, the morning before thanksgiving, the sun-roof suddenly exploded; it was as loud as a gun shot if not louder, the sound startled me that i veered out of my lane; luckily, there was no one else on the road. even though i was shocked, no one was hurt. i don't think it is an isolated incident but cadillac is not going to do anything about this unsafe sunroof. *tr | |||