Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 10V223000 | GENERAL MOTORS CORP. | from 09/01/2009 to 03/20/2010 | V (Vehicle) | 547 | 06/11/2010 | MFR | GENERAL MOTORS CORP. | 05/25/2010 | 05/25/2010 | |||||||
| Defect Summary | General motors is recalling certain model year 2010 cadillac srx equipped with a 2.8l v6 engine. if low octane (regular) fuel is used in the vehicle instead of the required high octane (premium) fuel as stated in the owner manual and on the fuel filler door, the combination of regular fuel usage and aggressive driving maneuvers may induce pre-ignition. if pre-ignition occurs, you may hear a pinging or knocking sound from the engine. | |||||||||||||||
| Consequence Summary | If the vehicle continues to be driven after the onset of this noise, a connecting rod or piston may break, resulting in engine damage, and perhaps engine failure, which would disable the vehicle increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the engine control module free of charge. the safety recall is expected to begin on or before june 11, 2010. owners may contact the cadillac customer assistance center at 1-866-982-2339 or at the owner center at www.gmownercenter.com. | |||||||||||||||
| Notes | Gm's recall campaign number is n100093.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| PIE0047B | 01/01/2011 | 10037684 | Gm: the vehicle perfromance may be poor with an inoperative fuel gauge. the malfunction light may also be on. *rm | 06/03/2011 | |
| PIE0047B | 01/01/2011 | 10037684 | Ready | 06/03/2011 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||||
| PIP-4825 | 08/01/2010 | 10036424 | Cadillac: dtc p0101 p0234 low power lau 2.8l turbocharged. remove and inspect the waste gate pressure hose. the air cleaner outlet tube clamp may have rubbed a small hole in the line. this is a sort hose that runs from the solenoid to t | 03/14/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PI-0090B | 03/01/2011 | 10038345 | Ready | 06/15/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Gm: there may be an intermittent engine hesitation or flutter. the camshaft sensor terminals likely have poor connections. *rm | 06/15/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Ready | 06/14/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Gm: check engine light is on with multiple trouble codes present. *rm | 06/14/2011 | |
| PI-0231A | 10/01/2010 | 10037140 | Gm: check engine light is illuminated. there is one possible fault code stored. *rm | 05/09/2011 | |
| PI-0231A | 10/01/2010 | 10037140 | Ready | 05/09/2011 | |
| PI-0145A | 06/01/2010 | 10036504 | Buick/cadillac/chevrolet/gmc: check engine light on; dtcs p0172 and p0175; engine runs rough (follow diagnosis and replace high pressure fuel pump). *pe | 03/25/2011 | |
| PI-0145 | 06/01/2010 | PI-0145A | 10036504 | Buick/cadillac/chevrolet/gmc: check engine light on; dtcs p0172 and p0175; engine runs rough (follow diagnosis and replace high pressure fuel pump). *pe updated 3/28/11. model year 2010-lacrosse, cts, srx, equinox and terrain. *pe | 03/25/2011 |
| PI-0221 | 09/01/2010 | 10036024 | Buick/cadillac/chevrolet/gmc: rough idle, engine misfire and/or check engine light on, dtc p0300 (reprogram ecm). *pe | 03/07/2011 | |
| SB-10-08-45-002D | 09/01/2010 | 10035825 | Cadillac: malfunction indicator lamp (mil) illuminated; hard/no start; water on driver front floor; dtcs set (replace inline pass thru connector and fuel tank wiring harness as needed). *pe | 03/04/2011 | |
| SB-10-08-45-002D | 09/01/2010 | 10035404 | Cadillac: malfunction indicator lamp (mil) illuminated, hard/no start, water on driver front floor, dtcs set (replace inline pass-thru connector and fuel tank wiring harness as needed). *pe | 02/25/2011 | |
| PB-10093 | 04/01/2010 | 10034048 | Cadillac: revised ecm calibration. certain vehicles equipped with engine rpo lau (hfv6) may exhibit the following condition. the current engine control module (ecm) calibration aigorithm increases the turbo boost pressure in response to | 10/13/2010 | |
| CSP-09237 | 09/01/2009 | CSP-09237B | 10032513 | Cadillac: on certain 2010 model year vehicles, customer may feel a slight shudder or vibration, or may hear a clunking noise during engine start up or heavy acceleration. in addition, the wire harness on power front seats without the memo | 04/07/2010 |
| PIT-4887 | 07/01/2009 | 10032404 | Cadillac: engine stops running-using aftermarket air filter without prefilter. vehicle would stop running while driving in the rain or through large puddles of water. inspection to the vehicle may review that water was drawn into the eng | 03/17/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| PIP-4825 | 08/01/2010 | 10036424 | Cadillac: dtc p0101 p0234 low power lau 2.8l turbocharged. remove and inspect the waste gate pressure hose. the air cleaner outlet tube clamp may have rubbed a small hole in the line. this is a sort hose that runs from the solenoid to t | 03/14/2011 | |
| SB-10151 | 08/01/2010 | 10035564 | Cadillac: turbo air duct loose/disconnected. bulletin provides service procedure to install a new air duct assembly on certain model vehicles, equipped with 2.8l v6 turbo engine (lau). *pe | 02/28/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-10-08-45-002D | 09/01/2010 | 10035404 | Cadillac: malfunction indicator lamp (mil) illuminated, hard/no start, water on driver front floor, dtcs set (replace inline pass-thru connector and fuel tank wiring harness as needed). *pe | 02/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 05/09/2011 | 3000 | ||
| My new car was towed a number of 4 times. first time car was only 6 mos old and had 3000 mi on it. second and third time heritage cadillac said they were working with engineers from cadillac to try and repair. 4th time they said couldn't fix and car was not safe to drive, could get stranded in it. may or june 2011. jan 2012, july 2011, may 2012 failure to start/towed in | |||
| ENGINE AND ENGINE COOLING | |||
| 01/06/2010 | 4000 | ||
| One of first new srx | |||
| 10/12/2010 | 4000 | ||
| My wife has complained several times over the last year about sudden acceleration by her car. i did not pay much attention until she hit a car in a parking lot because her car jumped forward. no one was in the other car and my wife was not hurt. it happened again about a week ago so i took it to the dealer. they made some software adjustments suggested by general motors including one that read addressing long hesitation/delays occuring when driver coasts to around 10mph and steps into an aggressive pedel. | |||
| 02/01/2010 | 8 | ||
| Tl* the contact owns a 2010 cadillac srx. while driving at speeds of 15 mph, the engine stalled. the vehicle was towed to the dealer where they could not duplicate the failure. later, while attempting a left turn, the engine stalled a second time. the vehicle was towed back to the dealer for diagnostic testing. the dealer advised the contact that there were no defects and released the vehicle back to the owner. the vin was not available. the failure mileage was 8 and the current mileage was 1,300. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/17/2011 | 6000 | ||
| Cadillac srx turbo purchased 7/26/10. november 2010 @ 4000 miles turbo failed to operate and poor acceleration, dealer would have to order recall parts and would let me know when available. temporary repair to hose made. in march 2011, (@ 6000 miles) attempted to start cold engine and heard noise, and some smoke without moving car. luckily the car was in my driveway when this catastrophic engine failure occurred. car towed to dealer. dealer determined that the piston rod was thrown and put a hole in the side of the engine. car held while dealer investigated cause. next day advised of cause and told that correction is replacement of the engine. in march, the service dept. told me they knew nothing about an engine recall only a turbo hose and power steering recall. dealer has replaced engine and done all recalls. i am afraid to pick up the car, and unsure of dealers ethics. i never received any letter of any kind about the safety recalls on my new car. i have never used regular gas in the vehicle. | |||
| 06/03/2010 | 2047 | ||
| Tl-the contact rented a 2010 cadillac srx. as she was driving at 20mph the engine shut off and started rolling backwards. as she tried to restart the engine it took three tries before starting the engine stop. there was no warning lights to indicate there is a problem. the engine finally started she then drove it back to the hertz rental company and inform the manager of the problem. vin is unknown. the failure mileage was 2,047....mw | |||