Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| PIT-4893B | 03/01/2012 | 10043943 | Gm: door lock actuators inoperative - passive entry and/or button press. *kb | 05/02/2012 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
| PIE-0110 | 09/01/2010 | 10035484 | Cadillac/buick: engineering information-door lock (latch) replacement. engineering attempting to determine the root cause of the door lock replacement. *pe | 02/28/2011 | |
| PIT-4931 | 09/01/2009 | 10032453 | Gmc/chevrolet/cadillac/buick: a door may not open, intermittently, w/the outside handle and/or the inside handle. may be caused if the linkage on the door latch is not allowed to fully return to its relaxed position. *pe | 03/26/2010 | |
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||||
| PI-0636 | 12/01/2011 | 10043311 | Cadillac: release buttons on liftgate causing it to open without being pressed, may be caused by transmitter in purse or pocket, being inadvertently pressed. *pe | 03/12/2012 | |
| PI-0185A | 09/01/2010 | 10035986 | Buick/cadillac/chevrolet/gmc/saturn: intermittent unwanted liftgate or trunk opening, liftgate or trunk inoperative. technician may determine that they are unable to duplicate these intermittent conditions. *pe | 03/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 08/22/2011 | 20000 | ||
| Tl-the contact owns a 2010 cadillac srx. the contact stated that the automatic hatchback button was too sensitive and too easy to access. the contact expressed concern over the possibility of the hatchback door unexpectedly closing as a result. the contact also stated that the hatchback door collapsed on top of her, causing a head injury. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileages were 20,000. sm. | |||
| 08/22/2011 | 20000 | ||
| Tl- the contact owns a 2010 cadillac srx. the contact stated that the automatic hatchback button was too sensitive and too easy to access and could cause the hatchback door to close at any time. the contact stated that the hatchback door collapsed on top of the contact, causing head injury. the dealer nor manufacturer was notified of the failure. the failure was not remedied. the failure and current mileage was 20,000. nw | |||
| 07/01/2010 | 9000 | ||
| If you have the remote in your pocket or purse and you bump it while getting into the car you can open the rear door without realizing it. the rear door opened twice while i was getting in and i didn't realize it had opened till i reached my destination the first time and the second time i didn't realize it till i was driving down the road. i am hard of hearing so i didn't hear that it was open and there was no alarm or indicator light saying the door was open. | |||
| 06/17/2010 | 5315 | ||
| 2010 cadillac srx the hood release latch is located adjacent to the pad for the left foot. the foot if moved can pop the hood. this happend four times once at 65 mph sent emails to cadillac no answer | |||