Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||||||||||||
| 11V595000 | GENERAL MOTORS LLC | from 10/26/2008 to 07/05/2010 | V (Vehicle) | 8789 | 01/19/2012 | MFR | GENERAL MOTORS LLC | 12/20/2011 | 12/21/2011 | 571 | 114 | |||||
| Defect Summary | General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, | |||||||||||||||
| Consequence Summary | The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash. | |||||||||||||||
| Corrective Summary | Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. this service will be performed free of charge. the safety recall is expected to begin during january 2012. owners may contact cadillac at 1-866-982-2339. | |||||||||||||||
| Notes | Gm | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| PI-0238B | 02/01/2011 | 10038370 | Ready | 06/15/2011 | |
| PI-0238B | 02/01/2011 | 10038370 | Gm: there is a transmission hesitation or sag when the vehicle is coasting at around 10mph. 2010-2011 srx. *rm | 06/15/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| PI-0448 | 04/01/2011 | 10038706 | Gm: malfunction light is on with four possible trouble codes stored. *rm | 06/27/2011 | |
| PI-0448 | 04/01/2011 | 10038706 | Ready | 06/27/2011 | |
| PI-0179 | 07/01/2010 | PI-0179A | 10036506 | Buick/cadillac/chevrolet/gmc: equipped with 6t70 or 6t75 automatic transmission (rpos mh2, mh4, mh6, my9). transmissions built 4/1/10 thru 5/8/10. a harsh shift, typically into third or fifth gear. upon investigation, technician may fin | 03/25/2011 |
| PI-0179 | 07/01/2010 | 10036506 | Buick/cadillac/chevrolet/gmc: equipped with 6t70 or 6t75 automatic transmission (rpos mh2, mh4, mh6, my9). transmissions built 4/1/10 thru 5/8/10. a harsh shift, typically into third or fifth gear. upon investigatio, technician may find | 03/25/2011 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| PIE-0111A | 01/01/2011 | 10037931 | Ready | 06/08/2011 | |
| PIE-0111A | 01/01/2011 | 10037931 | Gm: the service rear axle message is displayed. 2010-2011 cadillac srx. *rm | 06/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/09/2011 | 3000 | ||
| My new car was towed a number of 4 times. first time car was only 6 mos old and had 3000 mi on it. second and third time heritage cadillac said they were working with engineers from cadillac to try and repair. 4th time they said couldn't fix and car was not safe to drive, could get stranded in it. may or june 2011. jan 2012, july 2011, may 2012 failure to start/towed in | |||
| 04/23/2009 | 75 | ||
| The whole car is a shame. wiring harness fell and melted, lost brakes, computer wouldn't allow car to start, stabili track, power steering, radiator all failed. no side panels installed in door jams. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/10/2010 | 1 | ||
| 2010 cadillac srx. consumer states while vehicle was in park, it rolled back and hit another vehicle *tgw the consumer stated he read where a recall had been issued for the problem he experienced. the recall stated the shifter may inaccurately indicate the transmission is in park, when it is not, allowing the vehicle to roll away and cause a possible crash. the consumer referenced recall # 11v595000. *jb | |||
| 08/14/2010 | 8549 | ||
| On two seperate occassions the first on may 21, the second on august 14, while driving my 8 month old 2010 cadillac srx with 8549 miles on it at speed, dashboard lights go crazy, i get a stabilitrak warning and the car automatically shifts into neutral. the only way to get into a gear to drive is to turn off the car let it sit for at least 90 seconds then re start and go. first trip to the dealership they could see what happened but not why it happened. they took things apart and put things together hoping to catch a loose fitting. second tow to the shop, august 14th, the car is still there as of 9/1. i am told that a part is needed and that part is on back order and won't be in for another 2 weeks or so. part needed is transmission control module. | |||
| POWER TRAIN - DRIVELINE | |||
| 11/10/2010 | 20000 | ||
| Scrutching noise from front tires. i have complained several times. at first service department claimed not to hear it, now they acknowledge the noise but state it is something i have to live with. other customers have complained but there is not a fix, so until the problem can be identified and a fix established i just have to put up with the noise. | |||